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#1
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WinXP/OL 2003 both with latest updates
Outlook stopped showing the phone numbers in its usual format. The Help says: 1.. In Contacts, on the Actions menu, point to Call Contact, and then click New Call. 2.. Click Dialling Options, and then click Line Properties. 3.. On the General, Connection, and Options tabs, select the modem and connection options you want. I cannot find the Dialling Options under a New Call. Why did it disappear and how do I get it back? I already did do the Office Repair and made sure my area code is entered in the Control Panel/Phone... What else? Thank you. |
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#2
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State the actual path you are using.
So far you are the only one who has ever reported a missing "Dialing Options" from the New Call dialog. I suspect user error. -- Russ Valentine [MVP-Outlook] "Pavel" wrote in message ... WinXP/OL 2003 both with latest updates Outlook stopped showing the phone numbers in its usual format. The Help says: 1.. In Contacts, on the Actions menu, point to Call Contact, and then click New Call. 2.. Click Dialling Options, and then click Line Properties. 3.. On the General, Connection, and Options tabs, select the modem and connection options you want. I cannot find the Dialling Options under a New Call. Why did it disappear and how do I get it back? I already did do the Office Repair and made sure my area code is entered in the Control Panel/Phone... What else? Thank you. |
#3
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I have no doubt it is my error.
I am not sure I understand what you mean by "path". As I type this I am also doing it, and as I did I found the mistake I was making. I kept clicking a New Contact instead. In Dialing Properties, Canada and my area code is selected. Dialing Options have three options for Line Properties. The first one is my modem and the other IPCONF LINE and H323 Line. The last two cannot be configured. When I click on Line Properties when my modem is selected, I get General tab where in Call preferences is 60 secs for Cancel the call ..., and in Data Connection Preferences: Port Speed-115200,Data Protocol- Standard EC, Compression-Enabled, Flow Control-Hardware. Under Advanced tab the first two are unchecked and Hardware settings: 8,None,1. I rebooted and the number I enter for a new contact is still not configured properly. What have I overlooked this time. Sorry for my denseness, I appreciate your patience. thanks. "Russ Valentine [MVP-Outlook]" wrote in message ... State the actual path you are using. So far you are the only one who has ever reported a missing "Dialing Options" from the New Call dialog. I suspect user error. -- Russ Valentine [MVP-Outlook] "Pavel" wrote in message ... WinXP/OL 2003 both with latest updates Outlook stopped showing the phone numbers in its usual format. The Help says: 1.. In Contacts, on the Actions menu, point to Call Contact, and then click New Call. 2.. Click Dialling Options, and then click Line Properties. 3.. On the General, Connection, and Options tabs, select the modem and connection options you want. I cannot find the Dialling Options under a New Call. Why did it disappear and how do I get it back? I already did do the Office Repair and made sure my area code is entered in the Control Panel/Phone... What else? Thank you. Line |
#4
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Your line properties have nothing to do with this.
All you need to do is set your default dialing location correctly. You do that in Control Panel Phone and modems... -- Russ Valentine [MVP-Outlook] "Pavel" wrote in message ... I have no doubt it is my error. I am not sure I understand what you mean by "path". As I type this I am also doing it, and as I did I found the mistake I was making. I kept clicking a New Contact instead. In Dialing Properties, Canada and my area code is selected. Dialing Options have three options for Line Properties. The first one is my modem and the other IPCONF LINE and H323 Line. The last two cannot be configured. When I click on Line Properties when my modem is selected, I get General tab where in Call preferences is 60 secs for Cancel the call ..., and in Data Connection Preferences: Port Speed-115200,Data Protocol- Standard EC, Compression-Enabled, Flow Control-Hardware. Under Advanced tab the first two are unchecked and Hardware settings: 8,None,1. I rebooted and the number I enter for a new contact is still not configured properly. What have I overlooked this time. Sorry for my denseness, I appreciate your patience. thanks. "Russ Valentine [MVP-Outlook]" wrote in message ... State the actual path you are using. So far you are the only one who has ever reported a missing "Dialing Options" from the New Call dialog. I suspect user error. -- Russ Valentine [MVP-Outlook] "Pavel" wrote in message ... WinXP/OL 2003 both with latest updates Outlook stopped showing the phone numbers in its usual format. The Help says: 1.. In Contacts, on the Actions menu, point to Call Contact, and then click New Call. 2.. Click Dialling Options, and then click Line Properties. 3.. On the General, Connection, and Options tabs, select the modem and connection options you want. I cannot find the Dialling Options under a New Call. Why did it disappear and how do I get it back? I already did do the Office Repair and made sure my area code is entered in the Control Panel/Phone... What else? Thank you. Line |
#5
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Thanks, I did that, even installed and uninstalled the modem.
Under Phone and Modems I have three Tabs: Dialing Rules showing My location with my area code Edit Location windows has three tabs General where my country (Canada) and my area code 902 is shown and Dial using Tone is checked Area Code Rules is empty. Probably it should not be but I am confused what to put where Calling Card - None. Modems: AOpen FM56-SV On Advanced Tab there are 6 providers The number in Outlook Contacts is still not being shown as befo (xxx) xxx-xxxx. Thank you for your assistance. Should you wish to send me a PrintSceen image of how it should be my email address is skaut at eastlink.ca Pavel "Russ Valentine [MVP-Outlook]" wrote in message ... Your line properties have nothing to do with this. All you need to do is set your default dialing location correctly. You do that in Control Panel Phone and modems... -- Russ Valentine [MVP-Outlook] "Pavel" wrote in message ... I have no doubt it is my error. I am not sure I understand what you mean by "path". As I type this I am also doing it, and as I did I found the mistake I was making. I kept clicking a New Contact instead. In Dialing Properties, Canada and my area code is selected. Dialing Options have three options for Line Properties. The first one is my modem and the other IPCONF LINE and H323 Line. The last two cannot be configured. When I click on Line Properties when my modem is selected, I get General tab where in Call preferences is 60 secs for Cancel the call ..., and in Data Connection Preferences: Port Speed-115200,Data Protocol- Standard EC, Compression-Enabled, Flow Control-Hardware. Under Advanced tab the first two are unchecked and Hardware settings: 8,None,1. I rebooted and the number I enter for a new contact is still not configured properly. What have I overlooked this time. Sorry for my denseness, I appreciate your patience. thanks. "Russ Valentine [MVP-Outlook]" wrote in message ... State the actual path you are using. So far you are the only one who has ever reported a missing "Dialing Options" from the New Call dialog. I suspect user error. -- Russ Valentine [MVP-Outlook] "Pavel" wrote in message ... WinXP/OL 2003 both with latest updates Outlook stopped showing the phone numbers in its usual format. The Help says: 1.. In Contacts, on the Actions menu, point to Call Contact, and then click New Call. 2.. Click Dialling Options, and then click Line Properties. 3.. On the General, Connection, and Options tabs, select the modem and connection options you want. I cannot find the Dialling Options under a New Call. Why did it disappear and how do I get it back? I already did do the Office Repair and made sure my area code is entered in the Control Panel/Phone... What else? Thank you. Line |
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