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#1
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I inadvertently disconnected my contacts folder (and my calendar) from my
profile by removing them from the All Mail Folders section of the left navigation pane. I thought that the little icons in the bottom section of that pane would be sufficient. However now when I attempt to use autoresolve in e-mail messages or to search in contacts, it can't find anything. All my contacts are still in the contacts folder, they're just apparently no longer associated with my Outlook profile. I've tried exporting to a csv and then importing, but that doesn't help. Any ideas? thanks! |
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#2
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You cannot remove or "disconnect" a default folder from a profile, nor do
those folders even appear in the All Mail Items view. So you must have done something else. Having an accurate description of what you actually did would be a help in figuring out how to fix it. The behavior you describe would occur if you removed your Contacts Folder from the address book service. Is that what you did? If so, reconfigure it: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine "tsundru" wrote in message ... I inadvertently disconnected my contacts folder (and my calendar) from my profile by removing them from the All Mail Folders section of the left navigation pane. I thought that the little icons in the bottom section of that pane would be sufficient. However now when I attempt to use autoresolve in e-mail messages or to search in contacts, it can't find anything. All my contacts are still in the contacts folder, they're just apparently no longer associated with my Outlook profile. I've tried exporting to a csv and then importing, but that doesn't help. Any ideas? thanks! |
#3
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Changing the navigation pane UI has no effect on any other part of Outlook's
operation. I'd suggest you look elsewhere for the source of the problem: 1) Look on the Properties dialog for the Contacts folder to make sure it's still marked as part of the Outlook Address Book. 2) Use Tools | Address Book, Tools | Options to bring up the Address Book dialog and check its settings, especially the address lists used to resolve names in outgoing messages. Exporting and importing may, in fact, have messed things up, leaving some contacts with unresolved email addresses. -- -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "tsundru" wrote: I inadvertently disconnected my contacts folder (and my calendar) from my profile by removing them from the All Mail Folders section of the left navigation pane. I thought that the little icons in the bottom section of that pane would be sufficient. However now when I attempt to use autoresolve in e-mail messages or to search in contacts, it can't find anything. All my contacts are still in the contacts folder, they're just apparently no longer associated with my Outlook profile. I've tried exporting to a csv and then importing, but that doesn't help. Any ideas? thanks! |
#4
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Thanks, Sue.
In the Contacts folder Outlook Address Book tab on the Properties dialog box, the Show this folder as an e-mai Address book checkbox was cleared, so I checked that. This connected my contacts list to the autoresolve function. Then when I clicked Address Book from the Tools menu, I got a message that the Contacts folder was corrupt, deleted, or moved - clicking OK to open the Address Book dialog box, it was empty. Then on the Options tab from the Tools menu, the Addressing dialog box showed two Contacts folders. I selected the other option in all three fields on this dialog box, and now my contacts appear in the Address Book. It makes me a little nervous that Outlook thinks there are two identically named Contacts folders - especially when I see only one through the interface. It would be nice to know how to delete the one that's not being used. thanks again! "Sue Mosher [MVP]" wrote: Changing the navigation pane UI has no effect on any other part of Outlook's operation. I'd suggest you look elsewhere for the source of the problem: 1) Look on the Properties dialog for the Contacts folder to make sure it's still marked as part of the Outlook Address Book. 2) Use Tools | Address Book, Tools | Options to bring up the Address Book dialog and check its settings, especially the address lists used to resolve names in outgoing messages. Exporting and importing may, in fact, have messed things up, leaving some contacts with unresolved email addresses. -- -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "tsundru" wrote: I inadvertently disconnected my contacts folder (and my calendar) from my profile by removing them from the All Mail Folders section of the left navigation pane. I thought that the little icons in the bottom section of that pane would be sufficient. However now when I attempt to use autoresolve in e-mail messages or to search in contacts, it can't find anything. All my contacts are still in the contacts folder, they're just apparently no longer associated with my Outlook profile. I've tried exporting to a csv and then importing, but that doesn't help. Any ideas? thanks! |
#5
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Outdated references to Contacts Folders in the address book view occur very
commonly whenever you make changes. They're easily removed he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… -- Russ Valentine "tsundru" wrote in message ... Thanks, Sue. In the Contacts folder Outlook Address Book tab on the Properties dialog box, the Show this folder as an e-mai Address book checkbox was cleared, so I checked that. This connected my contacts list to the autoresolve function. Then when I clicked Address Book from the Tools menu, I got a message that the Contacts folder was corrupt, deleted, or moved - clicking OK to open the Address Book dialog box, it was empty. Then on the Options tab from the Tools menu, the Addressing dialog box showed two Contacts folders. I selected the other option in all three fields on this dialog box, and now my contacts appear in the Address Book. It makes me a little nervous that Outlook thinks there are two identically named Contacts folders - especially when I see only one through the interface. It would be nice to know how to delete the one that's not being used. thanks again! "Sue Mosher [MVP]" wrote: Changing the navigation pane UI has no effect on any other part of Outlook's operation. I'd suggest you look elsewhere for the source of the problem: 1) Look on the Properties dialog for the Contacts folder to make sure it's still marked as part of the Outlook Address Book. 2) Use Tools | Address Book, Tools | Options to bring up the Address Book dialog and check its settings, especially the address lists used to resolve names in outgoing messages. Exporting and importing may, in fact, have messed things up, leaving some contacts with unresolved email addresses. -- -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "tsundru" wrote: I inadvertently disconnected my contacts folder (and my calendar) from my profile by removing them from the All Mail Folders section of the left navigation pane. I thought that the little icons in the bottom section of that pane would be sufficient. However now when I attempt to use autoresolve in e-mail messages or to search in contacts, it can't find anything. All my contacts are still in the contacts folder, they're just apparently no longer associated with my Outlook profile. I've tried exporting to a csv and then importing, but that doesn't help. Any ideas? thanks! |
#6
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The solution is to remove the Outlook Address Book service from the mail
profile, then add it back in. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "tsundru" wrote: Thanks, Sue. In the Contacts folder Outlook Address Book tab on the Properties dialog box, the Show this folder as an e-mai Address book checkbox was cleared, so I checked that. This connected my contacts list to the autoresolve function. Then when I clicked Address Book from the Tools menu, I got a message that the Contacts folder was corrupt, deleted, or moved - clicking OK to open the Address Book dialog box, it was empty. Then on the Options tab from the Tools menu, the Addressing dialog box showed two Contacts folders. I selected the other option in all three fields on this dialog box, and now my contacts appear in the Address Book. It makes me a little nervous that Outlook thinks there are two identically named Contacts folders - especially when I see only one through the interface. It would be nice to know how to delete the one that's not being used. thanks again! "Sue Mosher [MVP]" wrote: Changing the navigation pane UI has no effect on any other part of Outlook's operation. I'd suggest you look elsewhere for the source of the problem: 1) Look on the Properties dialog for the Contacts folder to make sure it's still marked as part of the Outlook Address Book. 2) Use Tools | Address Book, Tools | Options to bring up the Address Book dialog and check its settings, especially the address lists used to resolve names in outgoing messages. Exporting and importing may, in fact, have messed things up, leaving some contacts with unresolved email addresses. -- -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "tsundru" wrote: I inadvertently disconnected my contacts folder (and my calendar) from my profile by removing them from the All Mail Folders section of the left navigation pane. I thought that the little icons in the bottom section of that pane would be sufficient. However now when I attempt to use autoresolve in e-mail messages or to search in contacts, it can't find anything. All my contacts are still in the contacts folder, they're just apparently no longer associated with my Outlook profile. I've tried exporting to a csv and then importing, but that doesn't help. Any ideas? thanks! |
#7
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you can try a tool called Advanced Outlook Repair. You can download a
free demo version at http://www.datanumen.com/aor/aor.exe . I think it is a useful repair tool for you. It is easy to recover your PST file by using its wizard. It is a powerful tool to recover messages, folders and other objects from corrupt or damaged Microsoft Outlook PST files. Detailed information about Advanced Outlook Repair can be found at http://www.datanumen.com/aor/ |
#8
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You can try a tool called Advanced Outlook Repair. You can download
a free demo version at http://www.datanumen.com/aor/aor.exe . I think it is a useful repair tool for you. It is easy to recover your PST file by using its wizard. It is a powerful tool to recover messages, folders and other objects from corrupt or damaged Microsoft Outlook PST files. Detailed information about Advanced Outlook Repair can be found at http://www.datanumen.com/aor/ |
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