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#1
August 3rd 07, 05:18 PM
posted to microsoft.public.outlook.program_forms
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Email Inbox using Custom Contact Form vs. Default Email Form
We had created a custom contact form a few months ago in Outlook 2003.
Yesterday, one of our users' Email Inbox messages were all converted to the custom contact form and no longer use the Default Email form (which is the form we need to use). When a new message comes into the Inbox, it is a normal Email message at first, but then converts to the custom Contact form, with the email message appearing within the Notes section. The user is unable to Reply to or forward email messages, making business very difficult. We understand that the message class may somehow be incorrect on the Inbox, but are unable to find a solution to fix it. The message class is still listed as IPM.Post. Please help us correct this issue. Any help is much appreciated! 
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