Delete is permanent??
 

I've created a new form in Outlook 2003 for our company to use. It is saved
and published to our shared, networked drive, but I noticed something
troubling the other day.

If we press the DELETE key while a contact is selected, it just vanishes.
No warning, no recycle bin to get it back...it's just GONE. We were
considering using this form to store all of our client information but if it
is that easy for a 'butterfinger' to permanently remove all that data on a
client I don't think so...

Are we missing something, or is there a way, or programming, or something
that could keep it from being so easy to lose data forever?

Delete is permanent??
 

Selected in what Outlook folder? Is Exchange your mail server?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Angyl" wrote in message ...
I've created a new form in Outlook 2003 for our company to use. It is saved
and published to our shared, networked drive, but I noticed something
troubling the other day.

If we press the DELETE key while a contact is selected, it just vanishes.
No warning, no recycle bin to get it back...it's just GONE. We were
considering using this form to store all of our client information but if it
is that easy for a 'butterfinger' to permanently remove all that data on a
client I don't think so...

Are we missing something, or is there a way, or programming, or something
that could keep it from being so easy to lose data forever?

Delete is permanent??
 

Are you sure it's not in the recycle bin? Contacts can be notoriously hard
to find in the Deleted Items folder because of the modification/creation
date. If you sort the Deleted Items folder by subject and look at the very
top, it might be there.

This is actually the behavior for all contacts (no warning on delete). I
don't believe it's limited to custom forms.


--
Patricia Cardoza DiGiacomo
--
This posting is provided "AS IS" with no warranties, and confers no
rights. Please do not send email directly to this alias. This alias is for
newsgroup purposes only.

"Angyl" wrote in message
...
I've created a new form in Outlook 2003 for our company to use. It is
saved
and published to our shared, networked drive, but I noticed something
troubling the other day.

If we press the DELETE key while a contact is selected, it just vanishes.
No warning, no recycle bin to get it back...it's just GONE. We were
considering using this form to store all of our client information but if
it
is that easy for a 'butterfinger' to permanently remove all that data on a
client I don't think so...

Are we missing something, or is there a way, or programming, or something
that could keep it from being so easy to lose data forever?

Delete is permanent??
 

Exchange is our mail server.

We created a new folder called "Sales CRM" for contact items and in this
folder we are using the custom form "CRM Form" which is a modified contact
form. If you are in the folder and looking at the ones that have been
inputted, and hit the delete key, while one is selected, as far as we can
tell it just goes away for good immediately.

"Sue Mosher [MVP-Outlook]" wrote:

Selected in what Outlook folder? Is Exchange your mail server?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Angyl" wrote in message ...
I've created a new form in Outlook 2003 for our company to use. It is saved
and published to our shared, networked drive, but I noticed something
troubling the other day.

If we press the DELETE key while a contact is selected, it just vanishes.
No warning, no recycle bin to get it back...it's just GONE. We were
considering using this form to store all of our client information but if it
is that easy for a 'butterfinger' to permanently remove all that data on a
client I don't think so...

Are we missing something, or is there a way, or programming, or something
that could keep it from being so easy to lose data forever?

Delete is permanent??
 

Forgot to mention, what you may be looking for, it is a public folder, under
the Public Folders.

"Sue Mosher [MVP-Outlook]" wrote:

Selected in what Outlook folder? Is Exchange your mail server?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Angyl" wrote in message ...
I've created a new form in Outlook 2003 for our company to use. It is saved
and published to our shared, networked drive, but I noticed something
troubling the other day.

If we press the DELETE key while a contact is selected, it just vanishes.
No warning, no recycle bin to get it back...it's just GONE. We were
considering using this form to store all of our client information but if it
is that easy for a 'butterfinger' to permanently remove all that data on a
client I don't think so...

Are we missing something, or is there a way, or programming, or something
that could keep it from being so easy to lose data forever?

Delete is permanent??
 

That's an extremely important detail. When you delete items from a public folder, you will be able to recover them if deleted item retention is turned on. These KB articles should bring you up to speed:

http://support.microsoft.com/kb/180117/
http://support.microsoft.com/kb/287544/
http://support.microsoft.com/kb/228934/

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Angyl" wrote in message ...
Forgot to mention, what you may be looking for, it is a public folder, under
the Public Folders.

"Sue Mosher [MVP-Outlook]" wrote:

Selected in what Outlook folder? Is Exchange your mail server?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Angyl" wrote in message ...
I've created a new form in Outlook 2003 for our company to use. It is saved
and published to our shared, networked drive, but I noticed something
troubling the other day.

If we press the DELETE key while a contact is selected, it just vanishes.
No warning, no recycle bin to get it back...it's just GONE. We were
considering using this form to store all of our client information but if it
is that easy for a 'butterfinger' to permanently remove all that data on a
client I don't think so...

Are we missing something, or is there a way, or programming, or something
that could keep it from being so easy to lose data forever?

Delete is permanent??
 

WOOT! THANKS, SUE!!

"Sue Mosher [MVP-Outlook]" wrote:

That's an extremely important detail. When you delete items from a public folder, you will be able to recover them if deleted item retention is turned on. These KB articles should bring you up to speed:

http://support.microsoft.com/kb/180117/
http://support.microsoft.com/kb/287544/
http://support.microsoft.com/kb/228934/

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Angyl" wrote in message ...
Forgot to mention, what you may be looking for, it is a public folder, under
the Public Folders.

"Sue Mosher [MVP-Outlook]" wrote:

Selected in what Outlook folder? Is Exchange your mail server?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Angyl" wrote in message ...
I've created a new form in Outlook 2003 for our company to use. It is saved
and published to our shared, networked drive, but I noticed something
troubling the other day.

If we press the DELETE key while a contact is selected, it just vanishes.
No warning, no recycle bin to get it back...it's just GONE. We were
considering using this form to store all of our client information but if it
is that easy for a 'butterfinger' to permanently remove all that data on a
client I don't think so...

Are we missing something, or is there a way, or programming, or something
that could keep it from being so easy to lose data forever?