Microsoft Outlook 2003. Forms displaying error on open from shortc
 

I work as an IT officer and i cant seem to pin down and fix this error and
unfortunately the Receptionist who has the error is getting antsy. My problem
is we created a custom designed form and was working perfectly but had to re
install full version of officer due to a new storage server going in and the
install package was moved. Anyway after the new install i got everything back
up quickly went in to design the form it was still there in personal folders
so published it then saved it as to the desktop in the past this used to
work. Well now when i click the link it errors out saying the custom form
could not open. Outlook will use an Outlook form instead, Now i tried
everything the show help says to do 1 update service pack 2 clear form cache
and 3 had nothing to do with what i was doing so now u see im stuck and dont
know what to do please help me