Hi,
almost every time I oen a new email in outlook 2007 Beta 2, I get a big
error and I have to re open outlook. Acording to MS the error is due to
Acrobat?

anyone out there with this error?

Do you have an Adobe addin? Disable it if so. It's a known issue and won't
work until or if Adobe fixes whatever they're doing.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"George Lake" wrote in message
...
Hi,
almost every time I oen a new email in outlook 2007 Beta 2, I get a big
error and I have to re open outlook. Acording to MS the error is due to
Acrobat?

anyone out there with this error?

"George Lake" wrote in news:ORTMks3fGHA.3900
@TK2MSFTNGP05.phx.gbl:
almost every time I oen a new email in outlook 2007 Beta 2, I get a big
error and I have to re open outlook. Acording to MS the error is due to
Acrobat?

Also, these are the wrong groups to post to -- you should be using the
betanews groups for stuff relating to Outlook 2007, it's still all NDA'ed,
as far as I know.

-- dan

Hi George,

To help determine the 'same error' can you tell us what th exact error message you're getting is, including the message putting a
3rd party app 'at fault' along with the steps you're following in Outlook 2007 when this occurs?

Are you opening the mail in split screen or double clicking it to its own window or??

Do all the messages where this occur have something in common (i.e. html vs plain text format, or an attachment type, or...?

=============
"George Lake" wrote in message ...
Hi,
almost every time I oen a new email in outlook 2007 Beta 2, I get a big error and I have to re open outlook. Acording to MS the
error is due to Acrobat?

anyone out there with this error?

--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Hi folks.

When I hit reply all for an email, outlook 2007 shuts down with an
error. Once it reboots, reply all will work but only once before it
shuts down again. very very buggy.

The error information:

AppName: Outlook.exe
ModName: Kernel32.dll
App ver: 12.0.4017.1006
ModVer: 5.1.2600.2180
App Stamp: 445b7cf7
Mod Stamp: 411096b4
fDebug: 0
Offset: 0001eb33

This error pretty much makes 2007 beta 2 unusable. I find it hard to
believe that a beta 2 would have such basic errors as this. Other than
that, looks very cool but needs to work. Any ideas folks?

Damon

I have the same issue except mine is slightly more annoying. I can write
one email (either reply or new) and send but as soon as I try to hit "New"
or "Reply" for a second email, the app crashes 100% of the time.

I've even disabled all non-Office 2007 add-ins but that hasn't solved the
issue. Hopefully someone on the board can help both of us.

Thanks in advance!

wrote in message
oups.com...
Hi folks.

When I hit reply all for an email, outlook 2007 shuts down with an
error. Once it reboots, reply all will work but only once before it
shuts down again. very very buggy.

The error information:

AppName: Outlook.exe
ModName: Kernel32.dll
App ver: 12.0.4017.1006
ModVer: 5.1.2600.2180
App Stamp: 445b7cf7
Mod Stamp: 411096b4
fDebug: 0
Offset: 0001eb33

This error pretty much makes 2007 beta 2 unusable. I find it hard to
believe that a beta 2 would have such basic errors as this. Other than
that, looks very cool but needs to work. Any ideas folks?

Damon

Go into Control Panel, Add/Remove Software. Click on Adobe Acrobat Pro
6/7 (not the reader) and hit modify. Uninstall the Outlook & Office
add-ins and your problem should be solved.

Patrick Schmid
--------------
http://pschmid.net

"Jason Bailey" wrote in message
:

I have the same issue except mine is slightly more annoying. I can write
one email (either reply or new) and send but as soon as I try to hit "New"
or "Reply" for a second email, the app crashes 100% of the time.

I've even disabled all non-Office 2007 add-ins but that hasn't solved the
issue. Hopefully someone on the board can help both of us.

Thanks in advance!

wrote in message
oups.com...
Hi folks.

When I hit reply all for an email, outlook 2007 shuts down with an
error. Once it reboots, reply all will work but only once before it
shuts down again. very very buggy.

The error information:

AppName: Outlook.exe
ModName: Kernel32.dll
App ver: 12.0.4017.1006
ModVer: 5.1.2600.2180
App Stamp: 445b7cf7
Mod Stamp: 411096b4
fDebug: 0
Offset: 0001eb33

This error pretty much makes 2007 beta 2 unusable. I find it hard to
believe that a beta 2 would have such basic errors as this. Other than
that, looks very cool but needs to work. Any ideas folks?

Damon

Hi Patrick,

Thanks for the tip. As soon as I find my installation disk, I will try
this. Unless you know of a way to remove these add-ins via the
registry.

Thanks and I'll let everyone in this group know as soon as I test it
out.

Damon


Patrick Schmid wrote:
Go into Control Panel, Add/Remove Software. Click on Adobe Acrobat Pro
6/7 (not the reader) and hit modify. Uninstall the Outlook & Office
add-ins and your problem should be solved.

Patrick Schmid
--------------
http://pschmid.net

"Jason Bailey" wrote in message
:

I have the same issue except mine is slightly more annoying. I can write
one email (either reply or new) and send but as soon as I try to hit "New"
or "Reply" for a second email, the app crashes 100% of the time.

I've even disabled all non-Office 2007 add-ins but that hasn't solved the
issue. Hopefully someone on the board can help both of us.

Thanks in advance!

wrote in message
oups.com...
Hi folks.

When I hit reply all for an email, outlook 2007 shuts down with an
error. Once it reboots, reply all will work but only once before it
shuts down again. very very buggy.

The error information:

AppName: Outlook.exe
ModName: Kernel32.dll
App ver: 12.0.4017.1006
ModVer: 5.1.2600.2180
App Stamp: 445b7cf7
Mod Stamp: 411096b4
fDebug: 0
Offset: 0001eb33

This error pretty much makes 2007 beta 2 unusable. I find it hard to
believe that a beta 2 would have such basic errors as this. Other than
that, looks very cool but needs to work. Any ideas folks?

Damon

Hi Damon,

You can try Tools, Trust Center, Add-Ins. See if the Adobe add-in is
listed there and what type it is. Then select that type in the combobox
on the bottom of that window and hit go. In the window that opens then,
you should be able to deactivate it. This MIGHT help. I don't remember
at this point anymore whether deactivating was sufficient (something in
the back of my head tells me that it wasn't). Uninstalling definitely
works though and you should be able to do this without your installation
disk.

Patrick Schmid
--------------
http://pschmid.net

" wrote in message
ups.com:

Hi Patrick,

Thanks for the tip. As soon as I find my installation disk, I will try
this. Unless you know of a way to remove these add-ins via the
registry.

Thanks and I'll let everyone in this group know as soon as I test it
out.

Damon


Patrick Schmid wrote:
Go into Control Panel, Add/Remove Software. Click on Adobe Acrobat Pro
6/7 (not the reader) and hit modify. Uninstall the Outlook & Office
add-ins and your problem should be solved.

Patrick Schmid
--------------
http://pschmid.net

"Jason Bailey" wrote in message
:

I have the same issue except mine is slightly more annoying. I can write
one email (either reply or new) and send but as soon as I try to hit "New"
or "Reply" for a second email, the app crashes 100% of the time.

I've even disabled all non-Office 2007 add-ins but that hasn't solved the
issue. Hopefully someone on the board can help both of us.

Thanks in advance!

wrote in message
oups.com...
Hi folks.

When I hit reply all for an email, outlook 2007 shuts down with an
error. Once it reboots, reply all will work but only once before it
shuts down again. very very buggy.

The error information:

AppName: Outlook.exe
ModName: Kernel32.dll
App ver: 12.0.4017.1006
ModVer: 5.1.2600.2180
App Stamp: 445b7cf7
Mod Stamp: 411096b4
fDebug: 0
Offset: 0001eb33

This error pretty much makes 2007 beta 2 unusable. I find it hard to
believe that a beta 2 would have such basic errors as this. Other than
that, looks very cool but needs to work. Any ideas folks?

Damon

Patrick,

Thanks for the 411. I didn't find it in the trust center but I did go to
control panel - add/remove, change, unchecked the outlook plug-ins. I was
asked for the CD for the Acrbat.MSI file and I hit cancel. It seemed to
remove the add-in, as I haven't had a problem with outlook shutting down
since. WHich makes me a very happy camper. I also came across this article.

http://groups.google.com/group/micro...3a467c47b009d3