Hi Ken,

I've sent you an email containing details about both the issue, and the
support case.

-Christian

"Ken Slovak - [MVP - Outlook]" wrote:

Did you ever hear back from that MS support engineer about a bug on this?
What is the support incident number? You can send it to me offlist at my
email address, it's better not exposed to the Internet.

I asked the owner of the Outlook object model in the Outlook Product Group
and they don't have a bug logged on this problem. He asked me to get some
additional information, also if you have a support case number that would be
really helpful. Any repro information also would be excellent.

Specifically, what type of store provider: Exchange mailbox, Exchange public
folders, PST files, custom store, etc.?

How many folders are subscribed to that event? What type of folders?

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"Christian" wrote in message
...
Hi

This issue is not adressed in SP2. At least if what I've been told by MS
is
true.
This hotfix http://support.microsoft.com/?kbid=961752 is supposedly
Outlook's part of the SP2 release.

I've tried it, it does not help much.

I've been in contact with MS support and have given them both an example
solution and also a video showing the issue. It does indeed appear to be a
bug in Outlook. (The tech support guy certainly thinks it is anyway).

I expect to hear from them again shortly with regards to what happens
next.

regards
Christian

Hi and sorry for the delay.

This definately reported 0 items for me. I'm using a PST File with lots of
mail folders.

"Ken Slovak - [MVP - Outlook]" wrote:

What number of items? I have that hotfix installed on a machine here and
selecting 8 items returns a count of 8. Selecting 225 items returns 225, so
on a couple of tests I can't repro your claim.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"Nabil" wrote in message
...
Thanks for your efforts Christian.

I also installed KB961752 and it seemed to make it even worse.

I'd also be cerefull with KB961752 as I found at least one bug with it
which
is

Application.ActiveExplorer.Selection.Count will return 0 when you select
multiple items. So watch out!

Thanks

Thanks Christian for replying.

As far as I'm concerned, my initial post gives you all the information I
have. I created a PST file, created multiple folders as follows, not more
than 15 folders, each folder had 1 or 2 documents (word documents that were
posted to the folder programatically)

A Test 1
A Test 1.1
A Test 1.1.1
A Test 1.2
A Test 1.3
A Test 2
A Test 2.1
A Test 2.2
A Test 3
A Test 3.1
A Test 3.1.1
A Test 3.1.2
A Test 4
A Test 5

BeforeFolderMoves works for a while then stops working altogether. I'm
sorry I don't have any more info, if you have any questions then I've got
notify on this time so just reply to this!

Thanks in advance

Nabil

"Ken Slovak - [MVP - Outlook]" wrote:

Did you ever hear back from that MS support engineer about a bug on this?
What is the support incident number? You can send it to me offlist at my
email address, it's better not exposed to the Internet.

I asked the owner of the Outlook object model in the Outlook Product Group
and they don't have a bug logged on this problem. He asked me to get some
additional information, also if you have a support case number that would be
really helpful. Any repro information also would be excellent.

Specifically, what type of store provider: Exchange mailbox, Exchange public
folders, PST files, custom store, etc.?

How many folders are subscribed to that event? What type of folders?

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"Christian" wrote in message
...
Hi

This issue is not adressed in SP2. At least if what I've been told by MS
is
true.
This hotfix http://support.microsoft.com/?kbid=961752 is supposedly
Outlook's part of the SP2 release.

I've tried it, it does not help much.

I've been in contact with MS support and have given them both an example
solution and also a video showing the issue. It does indeed appear to be a
bug in Outlook. (The tech support guy certainly thinks it is anyway).

I expect to hear from them again shortly with regards to what happens
next.

regards
Christian

According to the Outlook team this is definitely a bug. There's no timeline
at this point for when or if a hotfix will be released, and no information
as to whether a possible fix will be in Office 2007 SP2, although I doubt it
will be.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"Nabil" wrote in message
...
Hi and sorry for the delay.

This definately reported 0 items for me. I'm using a PST File with lots
of
mail folders.

Thanks Ken

I found the solution a long time ago so I thought I'd better post it here.

You need to make the event reliable by making a change to the Registry

http://support.microsoft.com/kb/971367

Thanks

Nabil