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#11
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Hi Ken,
I've sent you an email containing details about both the issue, and the support case. -Christian "Ken Slovak - [MVP - Outlook]" wrote: Did you ever hear back from that MS support engineer about a bug on this? What is the support incident number? You can send it to me offlist at my email address, it's better not exposed to the Internet. I asked the owner of the Outlook object model in the Outlook Product Group and they don't have a bug logged on this problem. He asked me to get some additional information, also if you have a support case number that would be really helpful. Any repro information also would be excellent. Specifically, what type of store provider: Exchange mailbox, Exchange public folders, PST files, custom store, etc.? How many folders are subscribed to that event? What type of folders? -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007. Reminder Manager, Extended Reminders, Attachment Options. http://www.slovaktech.com/products.htm "Christian" wrote in message ... Hi This issue is not adressed in SP2. At least if what I've been told by MS is true. This hotfix http://support.microsoft.com/?kbid=961752 is supposedly Outlook's part of the SP2 release. I've tried it, it does not help much. I've been in contact with MS support and have given them both an example solution and also a video showing the issue. It does indeed appear to be a bug in Outlook. (The tech support guy certainly thinks it is anyway). I expect to hear from them again shortly with regards to what happens next. regards Christian |
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#12
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Hi and sorry for the delay.
This definately reported 0 items for me. I'm using a PST File with lots of mail folders. "Ken Slovak - [MVP - Outlook]" wrote: What number of items? I have that hotfix installed on a machine here and selecting 8 items returns a count of 8. Selecting 225 items returns 225, so on a couple of tests I can't repro your claim. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007. Reminder Manager, Extended Reminders, Attachment Options. http://www.slovaktech.com/products.htm "Nabil" wrote in message ... Thanks for your efforts Christian. I also installed KB961752 and it seemed to make it even worse. I'd also be cerefull with KB961752 as I found at least one bug with it which is Application.ActiveExplorer.Selection.Count will return 0 when you select multiple items. So watch out! Thanks |
#13
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Thanks Christian for replying.
As far as I'm concerned, my initial post gives you all the information I have. I created a PST file, created multiple folders as follows, not more than 15 folders, each folder had 1 or 2 documents (word documents that were posted to the folder programatically) A Test 1 A Test 1.1 A Test 1.1.1 A Test 1.2 A Test 1.3 A Test 2 A Test 2.1 A Test 2.2 A Test 3 A Test 3.1 A Test 3.1.1 A Test 3.1.2 A Test 4 A Test 5 BeforeFolderMoves works for a while then stops working altogether. I'm sorry I don't have any more info, if you have any questions then I've got notify on this time so just reply to this! Thanks in advance Nabil "Ken Slovak - [MVP - Outlook]" wrote: Did you ever hear back from that MS support engineer about a bug on this? What is the support incident number? You can send it to me offlist at my email address, it's better not exposed to the Internet. I asked the owner of the Outlook object model in the Outlook Product Group and they don't have a bug logged on this problem. He asked me to get some additional information, also if you have a support case number that would be really helpful. Any repro information also would be excellent. Specifically, what type of store provider: Exchange mailbox, Exchange public folders, PST files, custom store, etc.? How many folders are subscribed to that event? What type of folders? -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007. Reminder Manager, Extended Reminders, Attachment Options. http://www.slovaktech.com/products.htm "Christian" wrote in message ... Hi This issue is not adressed in SP2. At least if what I've been told by MS is true. This hotfix http://support.microsoft.com/?kbid=961752 is supposedly Outlook's part of the SP2 release. I've tried it, it does not help much. I've been in contact with MS support and have given them both an example solution and also a video showing the issue. It does indeed appear to be a bug in Outlook. (The tech support guy certainly thinks it is anyway). I expect to hear from them again shortly with regards to what happens next. regards Christian |
#14
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According to the Outlook team this is definitely a bug. There's no timeline
at this point for when or if a hotfix will be released, and no information as to whether a possible fix will be in Office 2007 SP2, although I doubt it will be. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007. Reminder Manager, Extended Reminders, Attachment Options. http://www.slovaktech.com/products.htm "Nabil" wrote in message ... Hi and sorry for the delay. This definately reported 0 items for me. I'm using a PST File with lots of mail folders. |
#15
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Thanks Ken
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#16
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I found the solution a long time ago so I thought I'd better post it here.
You need to make the event reliable by making a change to the Registry http://support.microsoft.com/kb/971367 Thanks Nabil |
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Thread | Thread Starter | Forum | Replies | Last Post |
BeforeFolderMove Event | Juuso | Add-ins for Outlook | 5 | September 24th 08 02:02 AM |