Hello:
Since last Thurs or Friday, Outlook has been acting very strangely. It
takes forever to download, and then many/most/all of the emails are BLANK!
Also, when it does this, my "filters" temporarily don't work, so everything
is dumped into my In-Box. The only things I can remember happening was
(perhaps) a Windows update, and also I responded "yes" when Windows asked me
whether it should synchronize my RSS feeds with Outlook. The latter function
seems to work fine.

Also, each time I open one of the emails, I get this message: heading
"Custom UI Runtime Error in Microsoft Access Add-In for Data Collection and
Publishing", message "An error occurred while calling the callback:
"Ribbon-GetDCVisible". I have no idea what this means, and I can't find how
to turn off this add-in, if I actually have it.

I have a Gateway desktop system (5 months old) with Vista, fully and
automatically updated. I have my virus/spyware programs set to scan every
night, and there have been no viruses. I regularly defrag my harddrive. I
also scanned with the following programs, which found nothing unusual:
Registry Mechanic, TUT/The Ultimate Troubleshooter, and Ace Utilities. (I'm
not really an advanced user, but these utilities usually solve any problems I
have.)

I hope someone can help me figure this out! Thanks.
--
lewisma9

Synching the RSS feeds with IE is a known cause for problems and slowdowns.

Use the Trust Center, Add-Ins tab to disable that Access addin unless you
absolutely need it to run, it's a known source of problems.

Are you using an A-V product that scans incoming and outgoing emails? Kill
that function immediately. It's known to cause blank emails (lost and
unrecoverable if downloaded from the server) and to cause other problems.
Besides, it's completely unnecessary.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"lewisma9" wrote in message
...
Hello:
Since last Thurs or Friday, Outlook has been acting very strangely. It
takes forever to download, and then many/most/all of the emails are BLANK!
Also, when it does this, my "filters" temporarily don't work, so
everything
is dumped into my In-Box. The only things I can remember happening was
(perhaps) a Windows update, and also I responded "yes" when Windows asked
me
whether it should synchronize my RSS feeds with Outlook. The latter
function
seems to work fine.

Also, each time I open one of the emails, I get this message: heading
"Custom UI Runtime Error in Microsoft Access Add-In for Data Collection
and
Publishing", message "An error occurred while calling the callback:
"Ribbon-GetDCVisible". I have no idea what this means, and I can't find
how
to turn off this add-in, if I actually have it.

I have a Gateway desktop system (5 months old) with Vista, fully and
automatically updated. I have my virus/spyware programs set to scan every
night, and there have been no viruses. I regularly defrag my harddrive.
I
also scanned with the following programs, which found nothing unusual:
Registry Mechanic, TUT/The Ultimate Troubleshooter, and Ace Utilities.
(I'm
not really an advanced user, but these utilities usually solve any
problems I
have.)

I hope someone can help me figure this out! Thanks.
--
lewisma9

Thank you, Ken. I ended the add-in -- thanks, I couldn't figure out how to do
that!
But a question: You say that the anti-virus scans of email is
"completely unnecessary". Why is that? I never heard that before. I thought
it was an important thing to do.
Thanks for your help - this is great!
--
lewisma9


"Ken Slovak - [MVP - Outlook]" wrote:

Synching the RSS feeds with IE is a known cause for problems and slowdowns.

Use the Trust Center, Add-Ins tab to disable that Access addin unless you
absolutely need it to run, it's a known source of problems.

Are you using an A-V product that scans incoming and outgoing emails? Kill
that function immediately. It's known to cause blank emails (lost and
unrecoverable if downloaded from the server) and to cause other problems.
Besides, it's completely unnecessary.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"lewisma9" wrote in message
...
Hello:
Since last Thurs or Friday, Outlook has been acting very strangely. It
takes forever to download, and then many/most/all of the emails are BLANK!
Also, when it does this, my "filters" temporarily don't work, so
everything
is dumped into my In-Box. The only things I can remember happening was
(perhaps) a Windows update, and also I responded "yes" when Windows asked
me
whether it should synchronize my RSS feeds with Outlook. The latter
function
seems to work fine.

Also, each time I open one of the emails, I get this message: heading
"Custom UI Runtime Error in Microsoft Access Add-In for Data Collection
and
Publishing", message "An error occurred while calling the callback:
"Ribbon-GetDCVisible". I have no idea what this means, and I can't find
how
to turn off this add-in, if I actually have it.

I have a Gateway desktop system (5 months old) with Vista, fully and
automatically updated. I have my virus/spyware programs set to scan every
night, and there have been no viruses. I regularly defrag my harddrive.
I
also scanned with the following programs, which found nothing unusual:
Registry Mechanic, TUT/The Ultimate Troubleshooter, and Ace Utilities.
(I'm
not really an advanced user, but these utilities usually solve any
problems I
have.)

I hope someone can help me figure this out! Thanks.
--
lewisma9

Scanning incoming emails is known to cause blank bodies with all content
lost in Outlook 2007. Scanning outgoing emails can cause:
1. sending to a black hole. The logon to the server times out while the
email is being scanned and the scanner sends it out anyway. Result is you
think the email went but it went nowhere.
2. Multiple sends. I've had hundreds of dupe emails sent to me every
minute for a couple of hours due to outgoing scanning.

It's completely redundant. If your AV is up to date when you attempt to open
an attachment or something you saved to the file system the AV will scan it
anyway. If you are uninfected and up to date you aren't infected so you
won't be sending out any viruses.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"lewisma9" wrote in message
...
Thank you, Ken. I ended the add-in -- thanks, I couldn't figure out how to
do
that!
But a question: You say that the anti-virus scans of email is
"completely unnecessary". Why is that? I never heard that before. I
thought
it was an important thing to do.
Thanks for your help - this is great!
--
lewisma9

Thanks Ken. I will turn off my Spy Sweeper With Antivirus so that it no
longer scans my email attachments. You'd think they would fix this glaring
problem!!
Thanks for your help. I'm all set now.
--
lewisma9


"Ken Slovak - [MVP - Outlook]" wrote:

Scanning incoming emails is known to cause blank bodies with all content
lost in Outlook 2007. Scanning outgoing emails can cause:
1. sending to a black hole. The logon to the server times out while the
email is being scanned and the scanner sends it out anyway. Result is you
think the email went but it went nowhere.
2. Multiple sends. I've had hundreds of dupe emails sent to me every
minute for a couple of hours due to outgoing scanning.

It's completely redundant. If your AV is up to date when you attempt to open
an attachment or something you saved to the file system the AV will scan it
anyway. If you are uninfected and up to date you aren't infected so you
won't be sending out any viruses.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"lewisma9" wrote in message
...
Thank you, Ken. I ended the add-in -- thanks, I couldn't figure out how to
do
that!
But a question: You say that the anti-virus scans of email is
"completely unnecessary". Why is that? I never heard that before. I
thought
it was an important thing to do.
Thanks for your help - this is great!
--
lewisma9