Try starting this user's Outlook one time with the /cleanfreebusy switch.

start-run-outlook.exe /cleanfreebusy (note the space before the /)


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Christine asked:

| We're using Office 2003 SP2, Windows XP, Exchange Server 2003. When
| creating a meeting request and I'm on the Scheduling tab, a large
| block of time is shown as "free" for one of the attendees. I was
| suspicious of the availability for this attendee, so I looked at his
| shared calendar and found that he was not free at all. In fact, he
| has an "out of office" meeting scheduled during the time that was
| indicated as "free". Further investigation shows that this "out of
| office" meeting was scheduled days ago and the free/busy info in
| Outlook on his PC is set to publish for 12 months and update on the
| server every 15 minutes. Is this a bug? What am I missing here?
| Thank you!