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System details:
Windows XP SP2 Office 2003 Dell Latitude X1 (recently purchased hardware, so no problems there) User does have a blackberry device tied to the Exchange server. Exchange 2003 mailbox Okay, here is the problem: Organizer creates a meeting, adds an invitee and sends. Invitee declines or proposes a new time. Organizer can no longer edit the meeting, calendar indicates he no longer has permissions/organizer rights on the entry. Fixed once: Created a new Outlook profile and the user was able to operate as normal. However, the problem has resurfaced. Not sure what the problem is here and there are no hits after ~2 hours of searching google/microsoft/tech resources on a possible fix. Below are notes from the support request opened by the organizer (names have been changed to protect the innocent): 8/25/2006 3:30:55 PM This is a profile issue. May be tied to blackberry, but a new, clean profile has resolved the problem. Will work with Tom to rebuild PST files and settings. 8/25/2006 3:09:41 PM Performed Office Detect and Repair, this did not change anything. Tom was able to make changes to the meeting using the Outlook Web Client. Suspect his Outlook client is the problem here. Had Tom search for outcmd.dat and rename, restart Outlook in order to rebuild the file. No change. Created a new profile and started outlook. 8/23/2006 10:03:26 AM From: Tom Sent: Wednesday, August 23, 2006 9:26 AM To: help Subject: Outlook somewhat broken If I enter a calendar entry and invite a person, all is well. If they decline the meeting, I can no longer make any changes to it. In a similar manner if they propose another time, I can only accept it but can not change it. Please help. Need a little help resolving this particular problem. |
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Bump!
Still experiencing this problem. Uninstalled Blackberry software, removed Delegates, removed permissions, uninstalled Office THEN ran the Microsoft Office Removal Tool for good measure and reinstalled, still no luck. No messages in the Synch Issues folder... Get the error message: "Operation can not be performed because the message has been changed." We can't be the only ones seeing this problem, and its only on the client, the web-based client is able to make changes to meetings just fine. Anyone? Anyone? Could use some help since the user keeps asking me several times a day for a fix! None in sight! Brock wrote: System details: Windows XP SP2 Office 2003 Dell Latitude X1 (recently purchased hardware, so no problems there) User does have a blackberry device tied to the Exchange server. Exchange 2003 mailbox Okay, here is the problem: Organizer creates a meeting, adds an invitee and sends. Invitee declines or proposes a new time. Organizer can no longer edit the meeting, calendar indicates he no longer has permissions/organizer rights on the entry. Fixed once: Created a new Outlook profile and the user was able to operate as normal. However, the problem has resurfaced. Not sure what the problem is here and there are no hits after ~2 hours of searching google/microsoft/tech resources on a possible fix. Below are notes from the support request opened by the organizer (names have been changed to protect the innocent): 8/25/2006 3:30:55 PM This is a profile issue. May be tied to blackberry, but a new, clean profile has resolved the problem. Will work with Tom to rebuild PST files and settings. 8/25/2006 3:09:41 PM Performed Office Detect and Repair, this did not change anything. Tom was able to make changes to the meeting using the Outlook Web Client. Suspect his Outlook client is the problem here. Had Tom search for outcmd.dat and rename, restart Outlook in order to rebuild the file. No change. Created a new profile and started outlook. 8/23/2006 10:03:26 AM From: Tom Sent: Wednesday, August 23, 2006 9:26 AM To: help Subject: Outlook somewhat broken If I enter a calendar entry and invite a person, all is well. If they decline the meeting, I can no longer make any changes to it. In a similar manner if they propose another time, I can only accept it but can not change it. Please help. Need a little help resolving this particular problem. |
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