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Mobile Outlook Sync : 5 hrs difference when on ET and 6 hrs when o



 
 
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  #1  
Old January 25th 07, 07:26 PM posted to microsoft.public.outlook.calendaring
sk
external usenet poster
 
Posts: 13
Default Mobile Outlook Sync : 5 hrs difference when on ET and 6 hrs when o

When i send a calendar meeting from the outlook to my phone (motorola razr)
using the bluetooth, the meeting time advances by 5 hrs when sent to the
phone- both my phone and laptop are set for ET time
and by 6 hrs when sent to the phone - when my phone and laptop are in CT

But when i send a meeting request from my phone to the outlook no issues...

any ideas
Thanks
  #2  
Old January 26th 07, 06:13 AM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
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Posts: 12,991
Default Mobile Outlook Sync : 5 hrs difference when on ET and 6 hrs when o

it sounds like the phone is not properly handling the time zone stamps on
appointments. Have you checked with Motorola to see if this is a known
issue?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"SK" wrote in message
...
When i send a calendar meeting from the outlook to my phone (motorola
razr)
using the bluetooth, the meeting time advances by 5 hrs when sent to the
phone- both my phone and laptop are set for ET time
and by 6 hrs when sent to the phone - when my phone and laptop are in CT

But when i send a meeting request from my phone to the outlook no
issues...

any ideas
Thanks



  #3  
Old January 26th 07, 03:02 PM posted to microsoft.public.outlook.calendaring
sk
external usenet poster
 
Posts: 13
Default Mobile Outlook Sync : 5 hrs difference when on ET and 6 hrs wh

Thanks Diane, yep have spoken to Motorola, HP , Cingular, as per all of them
no issues with their products.
Motorola customer service person specifically told me that there is no
setting on the phone to be adjusted, it just takes what it gets.

regards
SK

"Diane Poremsky [MVP]" wrote:

it sounds like the phone is not properly handling the time zone stamps on
appointments. Have you checked with Motorola to see if this is a known
issue?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"SK" wrote in message
...
When i send a calendar meeting from the outlook to my phone (motorola
razr)
using the bluetooth, the meeting time advances by 5 hrs when sent to the
phone- both my phone and laptop are set for ET time
and by 6 hrs when sent to the phone - when my phone and laptop are in CT

But when i send a meeting request from my phone to the outlook no
issues...

any ideas
Thanks




  #4  
Old January 26th 07, 04:52 PM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 12,991
Default Mobile Outlook Sync : 5 hrs difference when on ET and 6 hrs wh

Outlook uses UTC on the appointment and the computers time zone to display
the correct time for your area. It sounds like the device is taking the UTC
time and not applying it's time zone to the things it gets from outlook.
Assuming the device's time and time zone are correct, there a mobile
newsgroup on this same server and the experts there could tell you if you
have something misconfigured.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"SK" wrote in message
...
Thanks Diane, yep have spoken to Motorola, HP , Cingular, as per all of
them
no issues with their products.
Motorola customer service person specifically told me that there is no
setting on the phone to be adjusted, it just takes what it gets.

regards
SK

"Diane Poremsky [MVP]" wrote:

it sounds like the phone is not properly handling the time zone stamps on
appointments. Have you checked with Motorola to see if this is a known
issue?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"SK" wrote in message
...
When i send a calendar meeting from the outlook to my phone (motorola
razr)
using the bluetooth, the meeting time advances by 5 hrs when sent to
the
phone- both my phone and laptop are set for ET time
and by 6 hrs when sent to the phone - when my phone and laptop are in
CT

But when i send a meeting request from my phone to the outlook no
issues...

any ideas
Thanks






 




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