Ken,
Thanks for being so helpful to everyone!
I tried your suggested technique, but it didn't help. Do I need to shut
down the computer or Outlook after doing that, before it works?

"Ken Slovak - [MVP - Outlook]" wrote:

Try starting Outlook with the /resetfolders and /cleanreminders switches. In
the Start, Run dialog:

outlook.exe /resetfolders /cleanreminders

Then press Enter. See if that helps.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Bob" wrote in message
news
Even though my calendar reminder (and reminder.wav sound) is set to on,
none
of my reminders ever pop up on my screen. They used to work, but stopped
recently, and none of the help desk folks here on Robins AFB can seem to
fix
it. Any help would be greatly appreciated.

Outlook should be shut down before running the command to start it in the
Start, Run dialog of course. Other than that you shouldn't have to do
anything.

If that doesn't work then I'd suggest in order:

1. Close Outlook and find ScanPST.exe using Windows Explorer. You might have
to show hidden and system files and folders to see it. Make sure you know
the location of your PST file so you can point ScanPST to it. Run ScanPST 3
times or until it doesn't find any errors. After that start Outlook again
using the same /resetfolders and /cleanreminders switches.

2. If that doesn't work close Outlook. Then create a new profile. Do not
copy the existing one. Point the new profile at your existing PST file as
the data source. Use the Mail applet in the Control Panel to add a new
profile. You will need the settings for your email accounts.

3. If that doesn't work set Outlook to use a new PST file instead of the
existing one. If reminders work there then open the existing PST in Outlook
and copy everything from that to the new one. Do not import.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Envcat" wrote in message
...
Ken,
Thanks for being so helpful to everyone!
I tried your suggested technique, but it didn't help. Do I need to shut
down the computer or Outlook after doing that, before it works?