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#1
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If User creates a appointment today for any future date, it will not be found
until tomorrow. Not even advance find works. Very weird. Outlook 2003 on Exchange 2000. All Ms Office 2003 Clients and repeatable/consistent. MS office 2000 client do not experience the problem. |
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#2
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Unable to reproduce it - what search criteria are your users specifying in
the advanced search? I use "created" and "today." Search is instantaneous. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | If User creates a appointment today for any future date, it will not | be found until tomorrow. | | Not even advance find works. Very weird. | | Outlook 2003 on Exchange 2000. | | All Ms Office 2003 Clients and repeatable/consistent. MS office 2000 | client do not experience the problem. |
#3
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The Users are Opening/Using "Other's Calendar".
There are five Calendars that they open, however two are only used weekly. The five Calendar's give everyone view(reviewer) rights. The Scheduler has Owner rights. Normal Searches (Finds) values are firstname and/or lastname which were created in Subject field. Advance Finds with Subject equals firstname and/or lastname. Sometimes additional criteria "Start" On or after Date. Usually only one person creates or edits appointments and many search/view Calendars. Could it be the number of appointments (items) in the Calendar? Or the number per day? The three busier Calendars have 6,000 to 14,000 appointments. They like keeping at least three months in the past. "Milly Staples [MVP - Outlook]" wrote: Unable to reproduce it - what search criteria are your users specifying in the advanced search? I use "created" and "today." Search is instantaneous. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | If User creates a appointment today for any future date, it will not | be found until tomorrow. | | Not even advance find works. Very weird. | | Outlook 2003 on Exchange 2000. | | All Ms Office 2003 Clients and repeatable/consistent. MS office 2000 | client do not experience the problem. |
#4
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It would have been nice to have included the information about other users
folders (calendars) in the first post rather than making someone (me) do rework ![]() Let me go try to reproduce it now with the additional information. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | The Users are Opening/Using "Other's Calendar". | There are five Calendars that they open, however two are only used | weekly. The five Calendar's give everyone view(reviewer) rights. | The Scheduler has Owner rights. | Normal Searches (Finds) values are firstname and/or lastname which | were created in Subject field. | Advance Finds with Subject equals firstname and/or lastname. | Sometimes additional criteria "Start" On or after Date. | Usually only one person creates or edits appointments and many | search/view Calendars. | | Could it be the number of appointments (items) in the Calendar? | Or the number per day? | The three busier Calendars have 6,000 to 14,000 appointments. | They like keeping at least three months in the past. | | | "Milly Staples [MVP - Outlook]" wrote: | || Unable to reproduce it - what search criteria are your users || specifying in the advanced search? I use "created" and "today." || Search is instantaneous. || || -- || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || || After furious head scratching, Support7556 asked: || ||| If User creates a appointment today for any future date, it will not ||| be found until tomorrow. ||| ||| Not even advance find works. Very weird. ||| ||| Outlook 2003 on Exchange 2000. ||| ||| All Ms Office 2003 Clients and repeatable/consistent. MS office ||| 2000 client do not experience the problem. |
#5
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I appoligize, but I didn't think of them when I posted issue.
"Milly Staples [MVP - Outlook]" wrote: It would have been nice to have included the information about other users folders (calendars) in the first post rather than making someone (me) do rework ![]() Let me go try to reproduce it now with the additional information. --Â Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | The Users are Opening/Using "Other's Calendar". | There are five Calendars that they open, however two are only used | weekly. The five Calendar's give everyone view(reviewer) rights. | The Scheduler has Owner rights. | Normal Searches (Finds) values are firstname and/or lastname which | were created in Subject field. | Advance Finds with Subject equals firstname and/or lastname. | Sometimes additional criteria "Start" On or after Date. | Usually only one person creates or edits appointments and many | search/view Calendars. | | Could it be the number of appointments (items) in the Calendar? | Or the number per day? | The three busier Calendars have 6,000 to 14,000 appointments. | They like keeping at least three months in the past. | | | "Milly Staples [MVP - Outlook]" wrote: | || Unable to reproduce it - what search criteria are your users || specifying in the advanced search? I use "created" and "today." || Search is instantaneous. || || -- || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || || After furious head scratching, Support7556 asked: || ||| If User creates a appointment today for any future date, it will not ||| be found until tomorrow. ||| ||| Not even advance find works. Very weird. ||| ||| Outlook 2003 on Exchange 2000. ||| ||| All Ms Office 2003 Clients and repeatable/consistent. MS office ||| 2000 client do not experience the problem. |
#6
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I don't know if this makes a difference, but the "Scheduler" user (creator)
opens the five calendars automatically, because I set it up their profile; Advanced Settings Open Additional Mailboxes. Cached Exchange Mode is ON. "Milly Staples [MVP - Outlook]" wrote: It would have been nice to have included the information about other users folders (calendars) in the first post rather than making someone (me) do rework ![]() Let me go try to reproduce it now with the additional information. --Â Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | The Users are Opening/Using "Other's Calendar". | There are five Calendars that they open, however two are only used | weekly. The five Calendar's give everyone view(reviewer) rights. | The Scheduler has Owner rights. | Normal Searches (Finds) values are firstname and/or lastname which | were created in Subject field. | Advance Finds with Subject equals firstname and/or lastname. | Sometimes additional criteria "Start" On or after Date. | Usually only one person creates or edits appointments and many | search/view Calendars. | | Could it be the number of appointments (items) in the Calendar? | Or the number per day? | The three busier Calendars have 6,000 to 14,000 appointments. | They like keeping at least three months in the past. | | | "Milly Staples [MVP - Outlook]" wrote: | || Unable to reproduce it - what search criteria are your users || specifying in the advanced search? I use "created" and "today." || Search is instantaneous. || || -- || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || || After furious head scratching, Support7556 asked: || ||| If User creates a appointment today for any future date, it will not ||| be found until tomorrow. ||| ||| Not even advance find works. Very weird. ||| ||| Outlook 2003 on Exchange 2000. ||| ||| All Ms Office 2003 Clients and repeatable/consistent. MS office ||| 2000 client do not experience the problem. |
#7
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Turning off Exchange Mode had no effect.
"Milly Staples [MVP - Outlook]" wrote: It would have been nice to have included the information about other users folders (calendars) in the first post rather than making someone (me) do rework ![]() Let me go try to reproduce it now with the additional information. --Â Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | The Users are Opening/Using "Other's Calendar". | There are five Calendars that they open, however two are only used | weekly. The five Calendar's give everyone view(reviewer) rights. | The Scheduler has Owner rights. | Normal Searches (Finds) values are firstname and/or lastname which | were created in Subject field. | Advance Finds with Subject equals firstname and/or lastname. | Sometimes additional criteria "Start" On or after Date. | Usually only one person creates or edits appointments and many | search/view Calendars. | | Could it be the number of appointments (items) in the Calendar? | Or the number per day? | The three busier Calendars have 6,000 to 14,000 appointments. | They like keeping at least three months in the past. | | | "Milly Staples [MVP - Outlook]" wrote: | || Unable to reproduce it - what search criteria are your users || specifying in the advanced search? I use "created" and "today." || Search is instantaneous. || || -- || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || || After furious head scratching, Support7556 asked: || ||| If User creates a appointment today for any future date, it will not ||| be found until tomorrow. ||| ||| Not even advance find works. Very weird. ||| ||| Outlook 2003 on Exchange 2000. ||| ||| All Ms Office 2003 Clients and repeatable/consistent. MS office ||| 2000 client do not experience the problem. |
#8
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It just keeps getting better and better - back to the drawing board!!
![]() -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | I don't know if this makes a difference, but the "Scheduler" user | (creator) opens the five calendars automatically, because I set it up | their profile; Advanced Settings Open Additional Mailboxes. Cached | Exchange Mode is ON. | | "Milly Staples [MVP - Outlook]" wrote: | || It would have been nice to have included the information about other || users folders (calendars) in the first post rather than making || someone (me) do rework ![]() || || Let me go try to reproduce it now with the additional information. || || --Â || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || After furious head scratching, Support7556 asked: || ||| The Users are Opening/Using "Other's Calendar". ||| There are five Calendars that they open, however two are only used ||| weekly. The five Calendar's give everyone view(reviewer) rights. ||| The Scheduler has Owner rights. ||| Normal Searches (Finds) values are firstname and/or lastname which ||| were created in Subject field. ||| Advance Finds with Subject equals firstname and/or lastname. ||| Sometimes additional criteria "Start" On or after Date. ||| Usually only one person creates or edits appointments and many ||| search/view Calendars. ||| ||| Could it be the number of appointments (items) in the Calendar? ||| Or the number per day? ||| The three busier Calendars have 6,000 to 14,000 appointments. ||| They like keeping at least three months in the past. ||| ||| ||| "Milly Staples [MVP - Outlook]" wrote: ||| |||| Unable to reproduce it - what search criteria are your users |||| specifying in the advanced search? I use "created" and "today." |||| Search is instantaneous. |||| |||| -- |||| Milly Staples [MVP - Outlook] |||| |||| Post all replies to the group to keep the discussion intact. All |||| unsolicited mail sent to my personal account will be deleted |||| without reading. |||| |||| |||| After furious head scratching, Support7556 asked: |||| ||||| If User creates a appointment today for any future date, it will ||||| not be found until tomorrow. ||||| ||||| Not even advance find works. Very weird. ||||| ||||| Outlook 2003 on Exchange 2000. ||||| ||||| All Ms Office 2003 Clients and repeatable/consistent. MS office ||||| 2000 client do not experience the problem. |
#9
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Okay, before I go and try this again you a
Opening other mailboxes as a part of the "Scheduler's" mailbox profile and it is the Scheduler who is searching the additional mailbox calendars that are a part of the profile - Yes? Okay, just to narrow it down: The appointments are created by anyone, the Scheduler or who? Is there anyone delegated rights to the Scheduler's mailbox? Do you have any views set on the additional mailboxes? The Scheduler is using simple search as well as Advanced Find? What are the parameters being used? Are you searching a single mailbox or attempting to search across multiple mailboxes (won't work for the second.)? Anything else you want to add before I go to try to set up a similar arrangement and test again? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | I don't know if this makes a difference, but the "Scheduler" user | (creator) opens the five calendars automatically, because I set it up | their profile; Advanced Settings Open Additional Mailboxes. Cached | Exchange Mode is ON. | | "Milly Staples [MVP - Outlook]" wrote: | || It would have been nice to have included the information about other || users folders (calendars) in the first post rather than making || someone (me) do rework ![]() || || Let me go try to reproduce it now with the additional information. || || --Â || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || After furious head scratching, Support7556 asked: || ||| The Users are Opening/Using "Other's Calendar". ||| There are five Calendars that they open, however two are only used ||| weekly. The five Calendar's give everyone view(reviewer) rights. ||| The Scheduler has Owner rights. ||| Normal Searches (Finds) values are firstname and/or lastname which ||| were created in Subject field. ||| Advance Finds with Subject equals firstname and/or lastname. ||| Sometimes additional criteria "Start" On or after Date. ||| Usually only one person creates or edits appointments and many ||| search/view Calendars. ||| ||| Could it be the number of appointments (items) in the Calendar? ||| Or the number per day? ||| The three busier Calendars have 6,000 to 14,000 appointments. ||| They like keeping at least three months in the past. ||| ||| ||| "Milly Staples [MVP - Outlook]" wrote: ||| |||| Unable to reproduce it - what search criteria are your users |||| specifying in the advanced search? I use "created" and "today." |||| Search is instantaneous. |||| |||| -- |||| Milly Staples [MVP - Outlook] |||| |||| Post all replies to the group to keep the discussion intact. All |||| unsolicited mail sent to my personal account will be deleted |||| without reading. |||| |||| |||| After furious head scratching, Support7556 asked: |||| ||||| If User creates a appointment today for any future date, it will ||||| not be found until tomorrow. ||||| ||||| Not even advance find works. Very weird. ||||| ||||| Outlook 2003 on Exchange 2000. ||||| ||||| All Ms Office 2003 Clients and repeatable/consistent. MS office ||||| 2000 client do not experience the problem. |
#10
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I answered in-line so we would get the answers mixed up.
"Milly Staples [MVP - Outlook]" wrote: Okay, before I go and try this again you a Opening other mailboxes as a part of the "Scheduler's" mailbox profile and it is the Scheduler who is searching the additional mailbox calendars that are a part of the profile - Yes? CORRECT (all five calender (mailboxes) are opened with Scheduler's profile) Okay, just to narrow it down: The appointments are created by anyone, the Scheduler or who? Only Scheduler Creates/Modifies Appts. Is there anyone delegated rights to the Scheduler's mailbox? "Default" has Reviewer rights. A group "All Staff" has Reviewer rights. Do you have any views set on the additional mailboxes? No The Scheduler is using simple search as well as Advanced Find? Only did Adv. Find in attempt to find missing items. What are the parameters being used? Simple find (subject); a name. Are you searching a single mailbox or attempting to search across multiple mailboxes (won't work for the second.)? Single Calendar Only Anything else you want to add before I go to try to set up a similar arrangement and test again? No that is everything. I am greatful for your efforts. Thank-you. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Support7556 asked: | I don't know if this makes a difference, but the "Scheduler" user | (creator) opens the five calendars automatically, because I set it up | their profile; Advanced Settings Open Additional Mailboxes. Cached | Exchange Mode is ON. | | "Milly Staples [MVP - Outlook]" wrote: | || It would have been nice to have included the information about other || users folders (calendars) in the first post rather than making || someone (me) do rework ![]() || || Let me go try to reproduce it now with the additional information. || || -- || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || After furious head scratching, Support7556 asked: || ||| The Users are Opening/Using "Other's Calendar". ||| There are five Calendars that they open, however two are only used ||| weekly. The five Calendar's give everyone view(reviewer) rights. ||| The Scheduler has Owner rights. ||| Normal Searches (Finds) values are firstname and/or lastname which ||| were created in Subject field. ||| Advance Finds with Subject equals firstname and/or lastname. ||| Sometimes additional criteria "Start" On or after Date. ||| Usually only one person creates or edits appointments and many ||| search/view Calendars. ||| ||| Could it be the number of appointments (items) in the Calendar? ||| Or the number per day? ||| The three busier Calendars have 6,000 to 14,000 appointments. ||| They like keeping at least three months in the past. ||| ||| ||| "Milly Staples [MVP - Outlook]" wrote: ||| |||| Unable to reproduce it - what search criteria are your users |||| specifying in the advanced search? I use "created" and "today." |||| Search is instantaneous. |||| |||| -- |||| Milly Staples [MVP - Outlook] |||| |||| Post all replies to the group to keep the discussion intact. All |||| unsolicited mail sent to my personal account will be deleted |||| without reading. |||| |||| |||| After furious head scratching, Support7556 asked: |||| ||||| If User creates a appointment today for any future date, it will ||||| not be found until tomorrow. ||||| ||||| Not even advance find works. Very weird. ||||| ||||| Outlook 2003 on Exchange 2000. ||||| ||||| All Ms Office 2003 Clients and repeatable/consistent. MS office ||||| 2000 client do not experience the problem. |
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