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#1
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When I try to create a new appt., I get the following error message:
The form required to view this message cannot be displayed. Contact your adminstrator. When I try to open an existing appt. I get the following message: The custon form could not be opened. Outlook will use an Outlook form instead. The Form required to view this message cannot be displayed. Contact your adminstrator. At that piont the appt. opens up correctly. It started suddenly and now I cannot create a new appt. |
#2
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First thing I would try is to clean up the forms cache.
To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook 2003. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki Peterson "Steve" wrote in message ... When I try to create a new appt., I get the following error message: The form required to view this message cannot be displayed. Contact your adminstrator. When I try to open an existing appt. I get the following message: The custon form could not be opened. Outlook will use an Outlook form instead. The Form required to view this message cannot be displayed. Contact your adminstrator. At that piont the appt. opens up correctly. It started suddenly and now I cannot create a new appt. |
#3
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Thanks, clearing the cache worked.
"Nikki" wrote: First thing I would try is to clean up the forms cache. To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook 2003. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki Peterson "Steve" wrote in message ... When I try to create a new appt., I get the following error message: The form required to view this message cannot be displayed. Contact your adminstrator. When I try to open an existing appt. I get the following message: The custon form could not be opened. Outlook will use an Outlook form instead. The Form required to view this message cannot be displayed. Contact your adminstrator. At that piont the appt. opens up correctly. It started suddenly and now I cannot create a new appt. |
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