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#1
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I'm having an issue with a users scheduling tab in Outlook 2003. One
user has set on their calendar that they will be Out-of-Office for 3 days (with show time as Out of Office checked). The other user who has full permissions to the original's calendar, see's that the user has no appointments when they go to the Scheduling tab for a meeting request. I've confirmed that giving a different user permissions has worked as they were able to see the out-of-office time..however the first still is not working. I have tried a detect/repair as well as removed her calendar, deleted the OST and pulled everything down again. Any ideas? |
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#3
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I'm assuming here that you're running in an Exchange environment.
The information on the scheduling tab comes from two places. f you have the Show Calendar Details option checked then that comes direct from the other person's calendar, the free/busy hatching is another story... Free/busy information is published on a schedule (defined in Tools Options [Preferences] Calendar Options Free/Busy Options) into a hidden public folder. If it's just the free/busy hatching that doesn't work, first figure out if it happens 1) for one user's availability information regardless of who looks at it 2) from some users looking at this person's information or 3) for some users looking at various other users' information. If it's 1 then for the user whose free/busy details don't show (not the person who can't see them), run Outlook with the /cleanfreebusy switch, and wait a while* for everything to sync up before testing again. If you need to know what a switch is and how to use it, look up "switches" in Outlook online help. If it's 2 or 3 then you need to speak to your Exchange administrator and get them to check out the permissions and/or replication on the Free/Busy hidden public folder. *how long depends on the user's free/busy sync schedule, whether you have more than one public folder server, and if so the replication schedule between them. Sorry for the long answer, but it's not a quick thing to troubleshoot! -- TechieBird http://bwain-dump.blogspot.com |
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