I do all scheduling/logistics for my boss, an elected official. His schedule
is packed, it’s very important that I’m able to glance at his calendar and
immediately distinguish particular types of events/meetings. I run his
calendar on Outlook 2003, while most of my coworkers use Outlook 2007. His
calendar lives in a public folder on our exchange server so that everyone has
real-time access to his schedule.

I originally had ‘Editor’ level permissions for his calendar folder. But
when I tried to change his label titles, I did not have permission to do so
(I changed them on my own calendar, but that didn’t solve anything). After
reading some threads and searching Microsoft Help, I learned that it IS
possible to see updated label titles across different versions of Outlook.
So I copied the directions on how to change label titles in 2007 (believe
they’re called ‘categories’ in that version), sent it to our network
administrator, and asked him to make the changes in the primary/administrator
account for my boss’s calendar. He said he made the changes, but I was still
seeing the original default titles.

After some additional research, I asked the network administrator to list me
as a folder ‘owner’. This gave me access to the ‘Edit Labels’ function on my
boss’s calendar and the new titles were showing up in the appointment files.
However, after I would update the titles and add one or two events to the
calendar, the labels would suddenly revert back to the default titles. It
lets me go back and change them again, but only to have the same issue a few
minutes later, forcing me to repeat the entire process. After much
frustration, I came to the realization that the label titles appear to be
changing back every time my Outlook syncs up with the server… which is every
couple of minutes.

Does anyone know how I can resolve this issue? I know that this has to be
possible… it seems quite simple! At any rate, it would make my job much,
much easier. Thanks!