Have a situation where Meeting Responses are not tracking. I have consulted
these communities as well as other forums on the Internet and have been
unable to find a resolution to this issue.

Particulars: Exchange 2000 / Outlook 02-07

The meeting responses are being sent and being received. When they are
received, they are not being processed by a rule that is moving them into a
different folder. Yet they are not tracking. I can open each receipt and
close it, I can mark it as read, makes no difference, they still are not
showing on the tracking tab. I have verified that all of the options in
Outlook are correct based on other posts in these forums.

I have even checked the Exchange forums and have been unable to find a
resolution. Any other ideas or solutions that someone may have run across?

When you say "I can open each receipt and close it...", are the organizer of
these meetings or are you opening someone elses responses?
If these are someone elses responses, are you accessing them through
your own profile or are you creating a profile to process them?

Nikki Peterson

"Eric" wrote in message
news
Have a situation where Meeting Responses are not tracking. I have
consulted
these communities as well as other forums on the Internet and have been
unable to find a resolution to this issue.

Particulars: Exchange 2000 / Outlook 02-07

The meeting responses are being sent and being received. When they are
received, they are not being processed by a rule that is moving them into
a
different folder. Yet they are not tracking. I can open each receipt and
close it, I can mark it as read, makes no difference, they still are not
showing on the tracking tab. I have verified that all of the options in
Outlook are correct based on other posts in these forums.

I have even checked the Exchange forums and have been unable to find a
resolution. Any other ideas or solutions that someone may have run
across?

Thank you for the response and sorry that part wasn't clear. I should have
said that the organizer can open and close the message (meaning they are
processing it as read). We really don't use delegate scenario's with
meetings. Each person organizes their own so there are no additional
profiles to worry about.

"Nikki Peterson [MVP - Outlook]" wrote:

When you say "I can open each receipt and close it...", are the organizer of
these meetings or are you opening someone elses responses?
If these are someone elses responses, are you accessing them through
your own profile or are you creating a profile to process them?

Nikki Peterson

"Eric" wrote in message
news
Have a situation where Meeting Responses are not tracking. I have
consulted
these communities as well as other forums on the Internet and have been
unable to find a resolution to this issue.

Particulars: Exchange 2000 / Outlook 02-07

The meeting responses are being sent and being received. When they are
received, they are not being processed by a rule that is moving them into
a
different folder. Yet they are not tracking. I can open each receipt and
close it, I can mark it as read, makes no difference, they still are not
showing on the tracking tab. I have verified that all of the options in
Outlook are correct based on other posts in these forums.

I have even checked the Exchange forums and have been unable to find a
resolution. Any other ideas or solutions that someone may have run
across?

So if you are opening the responses from the INBOX and they are
not being talleyed, then...

Have you checked the "Delivery Location" of the email account?
Could the Calendar, that the meeting is being made in, be in a PST
or a secondary calendar on the clients system?

If the calendar is not the "System" calendar, then responses will not
be talleyed. They also will not be talleyed if the delivery point is set
for a PST.

To check the "Delivery Location" in OL2003:
Open the TOOLS menu
Select E-MAIL ACCOUNTS
Select VIEW OR CHANGE EXISTING E-MAIL ACCOUNTS
then click NEXT
Near the bottom of this window will be a small text box with the title:
"Deliver new e-mail to the following location"

Another thing to check is if the client is set up in CACHE MODE,
is the synchronization working correctly? You may look to see if the
client has a corrupt OST file.

Nikki Peterson

"Eric" wrote in message
...
Thank you for the response and sorry that part wasn't clear. I should
have
said that the organizer can open and close the message (meaning they are
processing it as read). We really don't use delegate scenario's with
meetings. Each person organizes their own so there are no additional
profiles to worry about.

"Nikki Peterson [MVP - Outlook]" wrote:

When you say "I can open each receipt and close it...", are the organizer
of
these meetings or are you opening someone elses responses?
If these are someone elses responses, are you accessing them through
your own profile or are you creating a profile to process them?

Nikki Peterson

"Eric" wrote in message
news
Have a situation where Meeting Responses are not tracking. I have
consulted
these communities as well as other forums on the Internet and have been
unable to find a resolution to this issue.

Particulars: Exchange 2000 / Outlook 02-07

The meeting responses are being sent and being received. When they are
received, they are not being processed by a rule that is moving them
into
a
different folder. Yet they are not tracking. I can open each receipt
and
close it, I can mark it as read, makes no difference, they still are
not
showing on the tracking tab. I have verified that all of the options
in
Outlook are correct based on other posts in these forums.

I have even checked the Exchange forums and have been unable to find a
resolution. Any other ideas or solutions that someone may have run
across?

Another thought, a little out there but...
Could your client have a DELEGATE she has set up incorrectly?

I have many clients that try to give others VIEW to their calendar
by using the DELEGATION tab. This is incorrect but they do it.
They should give permissions to their calendar by right-clicking on
the calendar folder and setting it in the properties.

Nikki Peterson

"Nikki Peterson [MVP - Outlook]" wrote in
message ...
So if you are opening the responses from the INBOX and they are
not being talleyed, then...

Have you checked the "Delivery Location" of the email account?
Could the Calendar, that the meeting is being made in, be in a PST
or a secondary calendar on the clients system?

If the calendar is not the "System" calendar, then responses will not
be talleyed. They also will not be talleyed if the delivery point is set
for a PST.

To check the "Delivery Location" in OL2003:
Open the TOOLS menu
Select E-MAIL ACCOUNTS
Select VIEW OR CHANGE EXISTING E-MAIL ACCOUNTS
then click NEXT
Near the bottom of this window will be a small text box with the title:
"Deliver new e-mail to the following location"

Another thing to check is if the client is set up in CACHE MODE,
is the synchronization working correctly? You may look to see if the
client has a corrupt OST file.

Nikki Peterson

"Eric" wrote in message
...
Thank you for the response and sorry that part wasn't clear. I should
have
said that the organizer can open and close the message (meaning they are
processing it as read). We really don't use delegate scenario's with
meetings. Each person organizes their own so there are no additional
profiles to worry about.

"Nikki Peterson [MVP - Outlook]" wrote:

When you say "I can open each receipt and close it...", are the
organizer of
these meetings or are you opening someone elses responses?
If these are someone elses responses, are you accessing them through
your own profile or are you creating a profile to process them?

Nikki Peterson

"Eric" wrote in message
news Have a situation where Meeting Responses are not tracking. I have
consulted
these communities as well as other forums on the Internet and have
been
unable to find a resolution to this issue.

Particulars: Exchange 2000 / Outlook 02-07

The meeting responses are being sent and being received. When they
are
received, they are not being processed by a rule that is moving them
into
a
different folder. Yet they are not tracking. I can open each receipt
and
close it, I can mark it as read, makes no difference, they still are
not
showing on the tracking tab. I have verified that all of the options
in
Outlook are correct based on other posts in these forums.

I have even checked the Exchange forums and have been unable to find a
resolution. Any other ideas or solutions that someone may have run
across?

Nikki:

Thank you for your continued assistance. There are no delegates and the
delivery of the messages is not going to a personal folder. The calendar is
also the Mailbox calendar, not a PST calendar. This is a perplexing issue I
know.

"Nikki Peterson [MVP - Outlook]" wrote:

Another thought, a little out there but...
Could your client have a DELEGATE she has set up incorrectly?

I have many clients that try to give others VIEW to their calendar
by using the DELEGATION tab. This is incorrect but they do it.
They should give permissions to their calendar by right-clicking on
the calendar folder and setting it in the properties.

Nikki Peterson

"Nikki Peterson [MVP - Outlook]" wrote in
message ...
So if you are opening the responses from the INBOX and they are
not being talleyed, then...

Have you checked the "Delivery Location" of the email account?
Could the Calendar, that the meeting is being made in, be in a PST
or a secondary calendar on the clients system?

If the calendar is not the "System" calendar, then responses will not
be talleyed. They also will not be talleyed if the delivery point is set
for a PST.

To check the "Delivery Location" in OL2003:
Open the TOOLS menu
Select E-MAIL ACCOUNTS
Select VIEW OR CHANGE EXISTING E-MAIL ACCOUNTS
then click NEXT
Near the bottom of this window will be a small text box with the title:
"Deliver new e-mail to the following location"

Another thing to check is if the client is set up in CACHE MODE,
is the synchronization working correctly? You may look to see if the
client has a corrupt OST file.

Nikki Peterson

"Eric" wrote in message
...
Thank you for the response and sorry that part wasn't clear. I should
have
said that the organizer can open and close the message (meaning they are
processing it as read). We really don't use delegate scenario's with
meetings. Each person organizes their own so there are no additional
profiles to worry about.

"Nikki Peterson [MVP - Outlook]" wrote:

When you say "I can open each receipt and close it...", are the
organizer of
these meetings or are you opening someone elses responses?
If these are someone elses responses, are you accessing them through
your own profile or are you creating a profile to process them?

Nikki Peterson

"Eric" wrote in message
news Have a situation where Meeting Responses are not tracking. I have
consulted
these communities as well as other forums on the Internet and have
been
unable to find a resolution to this issue.

Particulars: Exchange 2000 / Outlook 02-07

The meeting responses are being sent and being received. When they
are
received, they are not being processed by a rule that is moving them
into
a
different folder. Yet they are not tracking. I can open each receipt
and
close it, I can mark it as read, makes no difference, they still are
not
showing on the tracking tab. I have verified that all of the options
in
Outlook are correct based on other posts in these forums.

I have even checked the Exchange forums and have been unable to find a
resolution. Any other ideas or solutions that someone may have run
across?