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#1
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Hi. To give you some background i work for the City of Edmonton on the help
desk. It's my first IT job and i've got an issue. This irate fool has 176mb stored up in his calendar. He has calendar items from 2005/6. They count against his profile. We have a lcertain limit. How can i delete Calendar items by a month at a time? Is it possible? I tried deleting a month at a time by clicking on June 1, 2005 and then shift click June 30, 2005. Only two weeks highlights and the delete button is grayed out wherever i go to find out. How can i delete weeks/months of items in the calendar in one shot? This guy was pretty rude to me and i just got him off the phone and looks like he doesn't want to be helped but i'd like to know how to do this if it's possible. |
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#2
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It's not so hard BUT... as you're in IT support can I urge you to follow
some basic protocols when asking for help in Newsgroups: version of Outlook platform (eg Exchange) exactly what is happening (you did fine on this one!) how to post questions: http://support.microsoft.com/?id=555375 For the moment I'll guess you have 2002 or 2003 and provide some steps (2007 should be very similar): File | Archive | select the huge old Calendar. Set the Older than date to a few months ago Set the destination to wherever you want to make a new .PST file to hold the old Calendar items. OK Outlook will make a .PST with a Calendar in it and move items based on the Date Last Modified. So it should grab a lot of his old meetings! Now that it is separate to his current stuff, you could right click and delete the newly made Calendar in the newly made .pst file (if he wants to delete rather than keep). I hope this helps you at least a little bit! Get back to me if you need to. Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia "HelpDesk" wrote in message ... Hi. To give you some background i work for the City of Edmonton on the help desk. It's my first IT job and i've got an issue. This irate fool has 176mb stored up in his calendar. He has calendar items from 2005/6. They count against his profile. We have a lcertain limit. How can i delete Calendar items by a month at a time? Is it possible? I tried deleting a month at a time by clicking on June 1, 2005 and then shift click June 30, 2005. Only two weeks highlights and the delete button is grayed out wherever i go to find out. How can i delete weeks/months of items in the calendar in one shot? This guy was pretty rude to me and i just got him off the phone and looks like he doesn't want to be helped but i'd like to know how to do this if it's possible. |
#3
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Hi Judy. Thanks for responding. I will follow the template next time when i
ask questions. Outlook 2002, Exchange. I've printed this out and will let you know how it goes. "Judy Gleeson (MVP Outlook)" wrote: It's not so hard BUT... as you're in IT support can I urge you to follow some basic protocols when asking for help in Newsgroups: version of Outlook platform (eg Exchange) exactly what is happening (you did fine on this one!) how to post questions: http://support.microsoft.com/?id=555375 For the moment I'll guess you have 2002 or 2003 and provide some steps (2007 should be very similar): File | Archive | select the huge old Calendar. Set the Older than date to a few months ago Set the destination to wherever you want to make a new .PST file to hold the old Calendar items. OK Outlook will make a .PST with a Calendar in it and move items based on the Date Last Modified. So it should grab a lot of his old meetings! Now that it is separate to his current stuff, you could right click and delete the newly made Calendar in the newly made .pst file (if he wants to delete rather than keep). I hope this helps you at least a little bit! Get back to me if you need to. Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia "HelpDesk" wrote in message ... Hi. To give you some background i work for the City of Edmonton on the help desk. It's my first IT job and i've got an issue. This irate fool has 176mb stored up in his calendar. He has calendar items from 2005/6. They count against his profile. We have a lcertain limit. How can i delete Calendar items by a month at a time? Is it possible? I tried deleting a month at a time by clicking on June 1, 2005 and then shift click June 30, 2005. Only two weeks highlights and the delete button is grayed out wherever i go to find out. How can i delete weeks/months of items in the calendar in one shot? This guy was pretty rude to me and i just got him off the phone and looks like he doesn't want to be helped but i'd like to know how to do this if it's possible. |
#4
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Hi, Judy and everyone else. I am at work now and i have just found out that
our organization has disabled .pst files. I know how to check for large file sizes in the calendar but would really like to know how to delete large blocks of items, (months, years), at a time. I do not need to save a copy of the past items i am going to be deleting. I checked the directory account resource and found out this person has had their limit increased already i doubt our messaging infrastructure people will do it again because he will just fill it again. Only solution i see right now is for me to tell person to just go through and delete it item by item, (which would take a long time but he created this mess) |
#5
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HelpDesk wrote:
Hi, Judy and everyone else. I am at work now and i have just found out that our organization has disabled .pst files. I know how to check for large file sizes in the calendar but would really like to know how to delete large blocks of items, (months, years), at a time. I do not need to save a copy of the past items i am going to be deleting. Change the view on the caledar to a table view like Event. Sort by the end date. Select the oldest item by clicking it. Slide down to the newest item you don't want, hold Shift and click it. This will select everything between the first item and the last. Press Delete. All this is standard Windows stuff for selecting a range. -- Brian Tillman |
#6
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......and be very careful using that mehtos NOT to delete recurring items
that still have instances in the future as they only show as a single line entry. I hope this helps you at least a little bit! Judy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook read my articles he www.judygleeson.com www.acorntraining.com.au Canberra, Australia how to post questions: http://support.microsoft.com/?id=555375 "Brian Tillman" wrote in message ... HelpDesk wrote: Hi, Judy and everyone else. I am at work now and i have just found out that our organization has disabled .pst files. I know how to check for large file sizes in the calendar but would really like to know how to delete large blocks of items, (months, years), at a time. I do not need to save a copy of the past items i am going to be deleting. Change the view on the caledar to a table view like Event. Sort by the end date. Select the oldest item by clicking it. Slide down to the newest item you don't want, hold Shift and click it. This will select everything between the first item and the last. Press Delete. All this is standard Windows stuff for selecting a range. -- Brian Tillman |
#7
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Hi Brian. thanks for responding.
I called the Messaging Infrastructure people and found out that we have an enablepst.reg file and i ran that under my admin account, logged in client under his account and than backed up the client's old calendar entries to a shared network drive and deleted it from the old. I then had to run disablepst.reg to disable .pst files. I guess the reason we don't have .pst files is because they took up too much space on network resources so my organization went to the enterprise vault system. None of colleagues knew of, or helped, with standard windows stuff. I personally have never had a need to use the calendar at all. I think the difficulty was just changing the calendar to different views so i could delete easily. But now i know. Thank you |
#8
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It's actually a good thing that .PST files are disabled in your Exchange
environment. See this article for many reasons why: http://www.slipstick.com/emo/2007/up070412.htm#3 -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "HelpDesk" wrote: Hi Brian. thanks for responding. I called the Messaging Infrastructure people and found out that we have an enablepst.reg file and i ran that under my admin account, logged in client under his account and than backed up the client's old calendar entries to a shared network drive and deleted it from the old. I then had to run disablepst.reg to disable .pst files. I guess the reason we don't have .pst files is because they took up too much space on network resources so my organization went to the enterprise vault system. None of colleagues knew of, or helped, with standard windows stuff. I personally have never had a need to use the calendar at all. I think the difficulty was just changing the calendar to different views so i could delete easily. But now i know. Thank you |
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