I have a user that has his events that he enters into his calendar's ost file
disappear when he syncs to the Exchange Server 2003 or at least a few seconds
after he saves the event. He can enter events directly into Exchange by not
using cached mode and they remain no problem and when he returns to cached
mode they will come down from the exchange server just fine. However, if he
tries to enter new events in cached mode again, they disappear. He has tried
deleting the ost file and allow Outlook to generate a new one but the same
result occurs. Other items such as mail seems to sync with no problems. His
computer is running XP Pro and Outlook 2003. Any ideas?

Thanks,
Greg

We have the same problem since we have installed Office 2003 SP3!


"Greg" wrote:

I have a user that has his events that he enters into his calendar's ost file
disappear when he syncs to the Exchange Server 2003 or at least a few seconds
after he saves the event. He can enter events directly into Exchange by not
using cached mode and they remain no problem and when he returns to cached
mode they will come down from the exchange server just fine. However, if he
tries to enter new events in cached mode again, they disappear. He has tried
deleting the ost file and allow Outlook to generate a new one but the same
result occurs. Other items such as mail seems to sync with no problems. His
computer is running XP Pro and Outlook 2003. Any ideas?

Thanks,
Greg

Good point Daniel. I forgot to mention that this startred occuring just
after he installed the Office 2003 SP3.

Greg

"Daniel Sauer" wrote:

We have the same problem since we have installed Office 2003 SP3!


"Greg" wrote:

I have a user that has his events that he enters into his calendar's ost file
disappear when he syncs to the Exchange Server 2003 or at least a few seconds
after he saves the event. He can enter events directly into Exchange by not
using cached mode and they remain no problem and when he returns to cached
mode they will come down from the exchange server just fine. However, if he
tries to enter new events in cached mode again, they disappear. He has tried
deleting the ost file and allow Outlook to generate a new one but the same
result occurs. Other items such as mail seems to sync with no problems. His
computer is running XP Pro and Outlook 2003. Any ideas?

Thanks,
Greg

check the sync errors folder.

do you also sync with blackberry or other device?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Greg" wrote in message
...
Good point Daniel. I forgot to mention that this startred occuring just
after he installed the Office 2003 SP3.

Greg

"Daniel Sauer" wrote:

We have the same problem since we have installed Office 2003 SP3!


"Greg" wrote:

I have a user that has his events that he enters into his calendar's
ost file
disappear when he syncs to the Exchange Server 2003 or at least a few
seconds
after he saves the event. He can enter events directly into Exchange
by not
using cached mode and they remain no problem and when he returns to
cached
mode they will come down from the exchange server just fine. However,
if he
tries to enter new events in cached mode again, they disappear. He has
tried
deleting the ost file and allow Outlook to generate a new one but the
same
result occurs. Other items such as mail seems to sync with no
problems. His
computer is running XP Pro and Outlook 2003. Any ideas?

Thanks,
Greg

Diane,

Upon further testing, it doesn't actually happen upon sync with the Exchange
Server. It occurs just 3-5 seconds after saving the event.

Greg

"Diane Poremsky" wrote:

check the sync errors folder.

do you also sync with blackberry or other device?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Greg" wrote in message
...
Good point Daniel. I forgot to mention that this startred occuring just
after he installed the Office 2003 SP3.

Greg

"Daniel Sauer" wrote:

We have the same problem since we have installed Office 2003 SP3!


"Greg" wrote:

I have a user that has his events that he enters into his calendar's
ost file
disappear when he syncs to the Exchange Server 2003 or at least a few
seconds
after he saves the event. He can enter events directly into Exchange
by not
using cached mode and they remain no problem and when he returns to
cached
mode they will come down from the exchange server just fine. However,
if he
tries to enter new events in cached mode again, they disappear. He has
tried
deleting the ost file and allow Outlook to generate a new one but the
same
result occurs. Other items such as mail seems to sync with no
problems. His
computer is running XP Pro and Outlook 2003. Any ideas?

Thanks,
Greg

How are you confirming its not happing on sync? 5 seconds is about how long
it takes to begin to sync when using cached mode.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Greg" wrote in message
...
Diane,

Upon further testing, it doesn't actually happen upon sync with the
Exchange
Server. It occurs just 3-5 seconds after saving the event.

Greg

"Diane Poremsky" wrote:

check the sync errors folder.

do you also sync with blackberry or other device?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Greg" wrote in message
...
Good point Daniel. I forgot to mention that this startred occuring
just
after he installed the Office 2003 SP3.

Greg

"Daniel Sauer" wrote:

We have the same problem since we have installed Office 2003 SP3!


"Greg" wrote:

I have a user that has his events that he enters into his calendar's
ost file
disappear when he syncs to the Exchange Server 2003 or at least a
few
seconds
after he saves the event. He can enter events directly into
Exchange
by not
using cached mode and they remain no problem and when he returns to
cached
mode they will come down from the exchange server just fine.
However,
if he
tries to enter new events in cached mode again, they disappear. He
has
tried
deleting the ost file and allow Outlook to generate a new one but
the
same
result occurs. Other items such as mail seems to sync with no
problems. His
computer is running XP Pro and Outlook 2003. Any ideas?

Thanks,
Greg