So, I attempted to run Detect and Repair but get an error message sending me
to c:\program files\microsoft\office11\1033\setup.chm.

That indicates I should add my 25 character key. Since I'm fully licensed
and have been for several years now I'm at a loss.

Your thoughts?

Dbm

Yes, one thought? HUH????

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dbm in Missouri asked:

| So, I attempted to run Detect and Repair but get an error message
| sending me to c:\program files\microsoft\office11\1033\setup.chm.
|
| That indicates I should add my 25 character key. Since I'm fully
| licensed and have been for several years now I'm at a loss.
|
| Your thoughts?
|
| Dbm

My sentiments exactly.



"Milly Staples [MVP - Outlook]" wrote:

Yes, one thought? HUH????

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dbm in Missouri asked:

| So, I attempted to run Detect and Repair but get an error message
| sending me to c:\program files\microsoft\office11\1033\setup.chm.
|
| That indicates I should add my 25 character key. Since I'm fully
| licensed and have been for several years now I'm at a loss.
|
| Your thoughts?
|
| Dbm

My Huh? was for your post, not your dilemma. What are you talking about and in what version of Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Dbm in Missouri asked:

| My sentiments exactly.
|
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Yes, one thought? HUH????
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Dbm in Missouri asked:
||
||| So, I attempted to run Detect and Repair but get an error message
||| sending me to c:\program files\microsoft\office11\1033\setup.chm.
|||
||| That indicates I should add my 25 character key. Since I'm fully
||| licensed and have been for several years now I'm at a loss.
|||
||| Your thoughts?
|||
||| Dbm

First thing I would try is to clean up the forms cache.

To do so, follow these steps:
1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook 2003.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (F3) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Nikki Peterson

"Dbm in Missouri" Dbm in wrote in
message ...
So, I attempted to run Detect and Repair but get an error message sending
me
to c:\program files\microsoft\office11\1033\setup.chm.

That indicates I should add my 25 character key. Since I'm fully licensed
and have been for several years now I'm at a loss.

Your thoughts?

Dbm

Millie,

My apologies for not stating what system I'm using and the version of
Outlook as well. Isn't it interesting that your response was just as
confusing as was my first post?

Having said that, the problem has been solved.

While trouble shooting another problem that cropped up with Zone Alarm I
changed several settings in msconfig. Restoring them solved the problem.

Thanks to all who responded.

Dbm

"Nikki Peterson [MVP - Outlook]" wrote:

First thing I would try is to clean up the forms cache.

To do so, follow these steps:
1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook 2003.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (F3) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Nikki Peterson

"Dbm in Missouri" Dbm in wrote in
message ...
So, I attempted to run Detect and Repair but get an error message sending
me
to c:\program files\microsoft\office11\1033\setup.chm.

That indicates I should add my 25 character key. Since I'm fully licensed
and have been for several years now I'm at a loss.

Your thoughts?

Dbm