Two users are having the same intermittent issue with their calendars. They
both operate a Windows XP SP2 machine with Office 2003 SP2.

On occasions, Outlook's calendar will not allow the user to do anything in
it, this includes, creating appointments/all day events, viewing existing
items, deleting, etc.

When you (normally) double click or right click and select 'New Appointment'
a window will popup and you can input the details in, but on these two,
nothing happens. You double click and get nothing, no error message, no error
tone, no other kind of popup.

Both users calendars will work if the computer is rebooted, but this is only
a temporary workaround as the problem occurs again soon, possibly an hour
later, sometimes a day or two.

Is there anything anyone can suggest?

try resetting the view - you'll probably need to start outlook using the
/cleanviews switch, but can try just resetting the current view to see if it
takes care of it.

http://www.outlook-tips.net/beginner/resetview.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Stampie" wrote in message
...
Two users are having the same intermittent issue with their calendars.
They
both operate a Windows XP SP2 machine with Office 2003 SP2.

On occasions, Outlook's calendar will not allow the user to do anything in
it, this includes, creating appointments/all day events, viewing existing
items, deleting, etc.

When you (normally) double click or right click and select 'New
Appointment'
a window will popup and you can input the details in, but on these two,
nothing happens. You double click and get nothing, no error message, no
error
tone, no other kind of popup.

Both users calendars will work if the computer is rebooted, but this is
only
a temporary workaround as the problem occurs again soon, possibly an hour
later, sometimes a day or two.

Is there anything anyone can suggest?

That didn't resolve it, didn't do anything other than reset the views.

Here's some things I've tried...
- As stated below, Start Run Outlook.exe /clearviews
- Detect and Repair,
- Complete reinstall of Office 2003, removing SP3 and replacing it with SP2

I have done the routine checks to try and get it working, and i'm
considering upgrading to Office 2007.

Is there anything else I can try?


"Diane Poremsky {MVP}" wrote:

try resetting the view - you'll probably need to start outlook using the
/cleanviews switch, but can try just resetting the current view to see if it
takes care of it.

http://www.outlook-tips.net/beginner/resetview.htm


--
Diane Poremsky [MVP - Outlook]

Stampie wrote:

Here's some things I've tried...
- As stated below, Start Run Outlook.exe /clearviews

And that wouldn't do anything but produce an error because the command
switch is /cleanviews, nit /clearviews

- Detect and Repair,
- Complete reinstall of Office 2003, removing SP3 and replacing it
with SP2

I have done the routine checks to try and get it working, and i'm
considering upgrading to Office 2007.

I'd try a new mail profile before shelling out for OL 2007.
--
Brian Tillman [MVP-Outlook]

Installed Office 2007 to fix this problem...

By the way, I did /cleanviews in the run line, I just did a typo here.

New profile was created but didn't do anything either.

Troubles now begin with learning to navigate Office 2007...

"Brian Tillman" wrote:

Stampie wrote:

Here's some things I've tried...
- As stated below, Start Run Outlook.exe /clearviews

And that wouldn't do anything but produce an error because the command
switch is /cleanviews, nit /clearviews

- Detect and Repair,
- Complete reinstall of Office 2003, removing SP3 and replacing it
with SP2

I have done the routine checks to try and get it working, and i'm
considering upgrading to Office 2007.

I'd try a new mail profile before shelling out for OL 2007.
--
Brian Tillman [MVP-Outlook]

Deleted... but didn't fix the problem.

Installed Office 2007.

"Diane Poremsky {MVP}" wrote:

delete the forms cache (Frmcache.dat)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Stampie" wrote in message
...
That didn't resolve it, didn't do anything other than reset the views.

Here's some things I've tried...
- As stated below, Start Run Outlook.exe /clearviews
- Detect and Repair,
- Complete reinstall of Office 2003, removing SP3 and replacing it with
SP2

I have done the routine checks to try and get it working, and i'm
considering upgrading to Office 2007.

Is there anything else I can try?


"Diane Poremsky {MVP}" wrote:

try resetting the view - you'll probably need to start outlook using the
/cleanviews switch, but can try just resetting the current view to see if
it
takes care of it.

http://www.outlook-tips.net/beginner/resetview.htm


--
Diane Poremsky [MVP - Outlook]