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#1
March 9th 06, 07:06 PM
posted to microsoft.public.outlook.calendaring
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To Cache or Not to Cache
Visible where?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... I have some users of Outlook 2003 that we are seeing something rather disturbing. These users are keeping track of their employees locations for the day in the calendar and let's say there are 15 of them. Upon converting him to Outlook 2003 with Cached mode there were only 10 visible. Changing the configuration to NOT use Cached mode all 15 are again visible. The OST file has been deleted and allowed to rebuild but the same issue comes up again. Anyone have a good idea as to how and/or why this is happening? Dave French 
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#2
March 9th 06, 07:25 PM
posted to microsoft.public.outlook.calendaring
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To Cache or Not to Cache
In the Day/Month view.
Day specifically. Also, changing to the Recurring Appts. view in the cached mode shows all entries. Also one of the administrators shared the calendar and he opened the shared calendar and all entries were visible in the identical views...but NOT on the user's own calendar view. Dave "Sue Mosher [MVP-Outlook]" wrote in message ... Visible where? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... I have some users of Outlook 2003 that we are seeing something rather disturbing. These users are keeping track of their employees locations for the day in the calendar and let's say there are 15 of them. Upon converting him to Outlook 2003 with Cached mode there were only 10 visible. Changing the configuration to NOT use Cached mode all 15 are again visible. The OST file has been deleted and allowed to rebuild but the same issue comes up again. Anyone have a good idea as to how and/or why this is happening? Dave French
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#3
March 9th 06, 08:01 PM
posted to microsoft.public.outlook.calendaring
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To Cache or Not to Cache
I'm not clear on whether the problem is in the user viewing their own mailbox Calendar folder, some other user's mailbox folder, or in some consolidated public folder calendar.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... In the Day/Month view. Day specifically. Also, changing to the Recurring Appts. view in the cached mode shows all entries. Also one of the administrators shared the calendar and he opened the shared calendar and all entries were visible in the identical views...but NOT on the user's own calendar view. Dave "Sue Mosher [MVP-Outlook]" wrote in message ... Visible where? "David French" wrote in message ... I have some users of Outlook 2003 that we are seeing something rather disturbing. These users are keeping track of their employees locations for the day in the calendar and let's say there are 15 of them. Upon converting him to Outlook 2003 with Cached mode there were only 10 visible. Changing the configuration to NOT use Cached mode all 15 are again visible. The OST file has been deleted and allowed to rebuild but the same issue comes up again. Anyone have a good idea as to how and/or why this is happening?
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#4
March 9th 06, 08:15 PM
posted to microsoft.public.outlook.calendaring
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To Cache or Not to Cache
Bob's Exchange Server Calendar is the issue.
We are on Exchange 2003 and Bob was happy before Outlook 2003 was installed. He would click on his calendar, see all his entries, open and edit them, etc. Bob's computer was updated to Outlook 2003 and the hiding of certain events started to occur. Mark is the network admin working on the problem. Mark remote controlled Bob's computer to do the update (nothing new here). Bob called to say he couldn't see all of his entries. Being the owner of the calendar we are all very confused as to why this is happening. If the Cached Mode is turned off, all of Bob's events are visible. Even deleting and having the OST file recreate itself does not solve the issue. I hope this clarifies the questions. Dave French "Sue Mosher [MVP-Outlook]" wrote in message ... I'm not clear on whether the problem is in the user viewing their own mailbox Calendar folder, some other user's mailbox folder, or in some consolidated public folder calendar. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... In the Day/Month view. Day specifically. Also, changing to the Recurring Appts. view in the cached mode shows all entries. Also one of the administrators shared the calendar and he opened the shared calendar and all entries were visible in the identical views...but NOT on the user's own calendar view. Dave "Sue Mosher [MVP-Outlook]" wrote in message ... Visible where? "David French" wrote in message ... I have some users of Outlook 2003 that we are seeing something rather disturbing. These users are keeping track of their employees locations for the day in the calendar and let's say there are 15 of them. Upon converting him to Outlook 2003 with Cached mode there were only 10 visible. Changing the configuration to NOT use Cached mode all 15 are again visible. The OST file has been deleted and allowed to rebuild but the same issue comes up again. Anyone have a good idea as to how and/or why this is happening?
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#5
March 9th 06, 10:54 PM
posted to microsoft.public.outlook.calendaring
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To Cache or Not to Cache
The symptoms suggest that a filtered view might be in place showing only some of Bob's items in the day/week/month view, but with an unfiltered view in the Recurring Appointments shows them all.
Are the missing entries all recurring appointments? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... Bob's Exchange Server Calendar is the issue. We are on Exchange 2003 and Bob was happy before Outlook 2003 was installed. He would click on his calendar, see all his entries, open and edit them, etc. Bob's computer was updated to Outlook 2003 and the hiding of certain events started to occur. Mark is the network admin working on the problem. Mark remote controlled Bob's computer to do the update (nothing new here). Bob called to say he couldn't see all of his entries. Being the owner of the calendar we are all very confused as to why this is happening. If the Cached Mode is turned off, all of Bob's events are visible. Even deleting and having the OST file recreate itself does not solve the issue. I hope this clarifies the questions. Dave French "Sue Mosher [MVP-Outlook]" wrote in message ... I'm not clear on whether the problem is in the user viewing their own mailbox Calendar folder, some other user's mailbox folder, or in some consolidated public folder calendar. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... In the Day/Month view. Day specifically. Also, changing to the Recurring Appts. view in the cached mode shows all entries. Also one of the administrators shared the calendar and he opened the shared calendar and all entries were visible in the identical views...but NOT on the user's own calendar view. Dave "Sue Mosher [MVP-Outlook]" wrote in message ... Visible where? "David French" wrote in message ... I have some users of Outlook 2003 that we are seeing something rather disturbing. These users are keeping track of their employees locations for the day in the calendar and let's say there are 15 of them. Upon converting him to Outlook 2003 with Cached mode there were only 10 visible. Changing the configuration to NOT use Cached mode all 15 are again visible. The OST file has been deleted and allowed to rebuild but the same issue comes up again. Anyone have a good idea as to how and/or why this is happening?
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#6
March 14th 06, 02:51 PM
posted to microsoft.public.outlook.calendaring
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To Cache or Not to Cache
Sue,
Yes, these are all recurring appointments. So from what you are suggesting there may have been 'adjustments' in the view parameters that appear to be excluding certain events, am I on the right track? Dave "Sue Mosher [MVP-Outlook]" wrote in message ... The symptoms suggest that a filtered view might be in place showing only some of Bob's items in the day/week/month view, but with an unfiltered view in the Recurring Appointments shows them all. Are the missing entries all recurring appointments? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... Bob's Exchange Server Calendar is the issue. We are on Exchange 2003 and Bob was happy before Outlook 2003 was installed. He would click on his calendar, see all his entries, open and edit them, etc. Bob's computer was updated to Outlook 2003 and the hiding of certain events started to occur. Mark is the network admin working on the problem. Mark remote controlled Bob's computer to do the update (nothing new here). Bob called to say he couldn't see all of his entries. Being the owner of the calendar we are all very confused as to why this is happening. If the Cached Mode is turned off, all of Bob's events are visible. Even deleting and having the OST file recreate itself does not solve the issue. I hope this clarifies the questions. Dave French "Sue Mosher [MVP-Outlook]" wrote in message ... I'm not clear on whether the problem is in the user viewing their own mailbox Calendar folder, some other user's mailbox folder, or in some consolidated public folder calendar. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... In the Day/Month view. Day specifically. Also, changing to the Recurring Appts. view in the cached mode shows all entries. Also one of the administrators shared the calendar and he opened the shared calendar and all entries were visible in the identical views...but NOT on the user's own calendar view. Dave "Sue Mosher [MVP-Outlook]" wrote in message ... Visible where? "David French" wrote in message ... I have some users of Outlook 2003 that we are seeing something rather disturbing. These users are keeping track of their employees locations for the day in the calendar and let's say there are 15 of them. Upon converting him to Outlook 2003 with Cached mode there were only 10 visible. Changing the configuration to NOT use Cached mode all 15 are again visible. The OST file has been deleted and allowed to rebuild but the same issue comes up again. Anyone have a good idea as to how and/or why this is happening?
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#7
March 14th 06, 03:15 PM
posted to microsoft.public.outlook.calendaring
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To Cache or Not to Cache
That's certainly where I'd be looking -- at the Filter for the problem view.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... Sue, Yes, these are all recurring appointments. So from what you are suggesting there may have been 'adjustments' in the view parameters that appear to be excluding certain events, am I on the right track? Dave "Sue Mosher [MVP-Outlook]" wrote in message ... The symptoms suggest that a filtered view might be in place showing only some of Bob's items in the day/week/month view, but with an unfiltered view in the Recurring Appointments shows them all. Are the missing entries all recurring appointments? "David French" wrote in message ... Bob's Exchange Server Calendar is the issue. We are on Exchange 2003 and Bob was happy before Outlook 2003 was installed. He would click on his calendar, see all his entries, open and edit them, etc. Bob's computer was updated to Outlook 2003 and the hiding of certain events started to occur. Mark is the network admin working on the problem. Mark remote controlled Bob's computer to do the update (nothing new here). Bob called to say he couldn't see all of his entries. Being the owner of the calendar we are all very confused as to why this is happening. If the Cached Mode is turned off, all of Bob's events are visible. Even deleting and having the OST file recreate itself does not solve the issue. I hope this clarifies the questions. Dave French "Sue Mosher [MVP-Outlook]" wrote in message ... I'm not clear on whether the problem is in the user viewing their own mailbox Calendar folder, some other user's mailbox folder, or in some consolidated public folder calendar. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "David French" wrote in message ... In the Day/Month view. Day specifically. Also, changing to the Recurring Appts. view in the cached mode shows all entries. Also one of the administrators shared the calendar and he opened the shared calendar and all entries were visible in the identical views...but NOT on the user's own calendar view. Dave "Sue Mosher [MVP-Outlook]" wrote in message ... Visible where? "David French" wrote in message ... I have some users of Outlook 2003 that we are seeing something rather disturbing. These users are keeping track of their employees locations for the day in the calendar and let's say there are 15 of them. Upon converting him to Outlook 2003 with Cached mode there were only 10 visible. Changing the configuration to NOT use Cached mode all 15 are again visible. The OST file has been deleted and allowed to rebuild but the same issue comes up again. Anyone have a good idea as to how and/or why this is happening?
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