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#1
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I have a User that sends out meeting requests and want when she goies into
the Trackign tab it shows no updates for anyone. If she then goes out and open the email responses not once but twice then the tracking information shows up. She is on a Laptop and is running Cache mode. I know if you do not open the response then it will not show the tracking information. But what is wierd is that she has to open the response twice before it works. I am wondering if it has anything to do with the Cache mode and if she hit send receive after opening it for the first time if this make any difference. Exchange 2003 SP2 FE and BE servers Outlook 2003 SP2 Cache mode |
#2
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Under Tools | Options | E-mail Options | Tracking Options does she have
"Process Responses and Receipts on Arrival" (or something like that) checked? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Pat" wrote in message : I have a User that sends out meeting requests and want when she goies into the Trackign tab it shows no updates for anyone. If she then goes out and open the email responses not once but twice then the tracking information shows up. She is on a Laptop and is running Cache mode. I know if you do not open the response then it will not show the tracking information. But what is wierd is that she has to open the response twice before it works. I am wondering if it has anything to do with the Cache mode and if she hit send receive after opening it for the first time if this make any difference. Exchange 2003 SP2 FE and BE servers Outlook 2003 SP2 Cache mode |
#3
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Yes that is already checked.
"Ben M. Schorr - MVP (OneNote)" wrote: Under Tools | Options | E-mail Options | Tracking Options does she have "Process Responses and Receipts on Arrival" (or something like that) checked? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Pat" wrote in message : I have a User that sends out meeting requests and want when she goies into the Trackign tab it shows no updates for anyone. If she then goes out and open the email responses not once but twice then the tracking information shows up. She is on a Laptop and is running Cache mode. I know if you do not open the response then it will not show the tracking information. But what is wierd is that she has to open the response twice before it works. I am wondering if it has anything to do with the Cache mode and if she hit send receive after opening it for the first time if this make any difference. Exchange 2003 SP2 FE and BE servers Outlook 2003 SP2 Cache mode |
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