I have a user who reported she no longer can see free/busy information for
some users more than 2 months worth from scheduling screen (running Office
Outlook 2003 SP3). When I browse the same user myself also on Outlook 2003,
I can see up to about 2 months and the rest shows \\\\\\\\

What would have caused the free/busy information to show more information on
one user's screen and not others?

Server is running Exchange 2007 SP1, clients are Outlook 2003.

Thanks for your help.

Sounds like you are only publishing 2 to 3 months of free/busy
information. The default on an Outlook install is 2 months.
This is set at the Outlook Client level:

- Tools
- Options
- Calendar Options button
- Free/Busy Options...
- In the Publish box, set for 12 months
- OK
- OK
- OK

When I say Set at the CLIENT LEVEL, I mean that it is a
setting that is configured by the client in the Outlook Options.

2 month of free/busy publish will show:
Last Month and This Month

3 month of free/busy publish will show:
Last Month and This Month and Next Month

12 Month of free/busy publish will show:
Last Month and 11 Months ahead

It always includes last month for history as 1 of the months for publishing.

Nikki

"Newbie" wrote in message
...
I have a user who reported she no longer can see free/busy information for
some users more than 2 months worth from scheduling screen (running Office
Outlook 2003 SP3). When I browse the same user myself also on Outlook 2003,
I can see up to about 2 months and the rest shows \\\\\\\\

What would have caused the free/busy information to show more information on
one user's screen and not others?

Server is running Exchange 2007 SP1, clients are Outlook 2003.

Thanks for your help.

Hi Nikki,

Thanks for your response. I did a test by adding few users randomly in
scheduling, most I can only access up to end of May, and show \\\\\ anything
forward.

However, with 2 users, I was able to see information all the way till end of
2009 at least. I double-checked their Outlook settings and there's nothing
set for publish free/busy information so it's the default 2 to 3 months.
They both on Outlook 2003.

Thanks again for your quick response.


"Nikki Peterson" wrote in message
...
Sounds like you are only publishing 2 to 3 months of free/busy
information. The default on an Outlook install is 2 months.
This is set at the Outlook Client level:

- Tools
- Options
- Calendar Options button
- Free/Busy Options...
- In the Publish box, set for 12 months
- OK
- OK
- OK

When I say Set at the CLIENT LEVEL, I mean that it is a
setting that is configured by the client in the Outlook Options.

2 month of free/busy publish will show:
Last Month and This Month

3 month of free/busy publish will show:
Last Month and This Month and Next Month

12 Month of free/busy publish will show:
Last Month and 11 Months ahead

It always includes last month for history as 1 of the months for
publishing.

Nikki

"Newbie" wrote in message
...
I have a user who reported she no longer can see free/busy information for
some users more than 2 months worth from scheduling screen (running Office
Outlook 2003 SP3). When I browse the same user myself also on Outlook
2003,
I can see up to about 2 months and the rest shows \\\\\\\\

What would have caused the free/busy information to show more information
on
one user's screen and not others?

Server is running Exchange 2007 SP1, clients are Outlook 2003.

Thanks for your help.