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#1
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I'm a local IT guy for my company and can't fix a problem for an employee.
We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
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#2
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Was the mailbox deleted when the manager moved on?
If the mailbox still exists, check the delegates tab and see if she is still listed. "Local_IT" wrote: I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
#3
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did you check delegate permissions?
-- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Local_IT" wrote in message ... I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
#4
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You may need to have the Exchange Admin remove the "rogue" delegate
using the Exchange System Admin tools. If you are unable to remove the delegate from the client's own Outlook, contact your Exchange Admin. Nikki "Diane Poremsky [MVP]" wrote in message ... did you check delegate permissions? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Local_IT" wrote in message ... I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
#5
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The mailbox still exists - the manager moved to a different physical location.
"Dr. Gadget" wrote: Was the mailbox deleted when the manager moved on? If the mailbox still exists, check the delegates tab and see if she is still listed. "Local_IT" wrote: I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
#6
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Check for delegates on the mailbox.
-- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Local_IT" wrote in message ... The mailbox still exists - the manager moved to a different physical location. "Dr. Gadget" wrote: Was the mailbox deleted when the manager moved on? If the mailbox still exists, check the delegates tab and see if she is still listed. "Local_IT" wrote: I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
#7
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I was able to contact the manager in his new location, and had him check his
delegates. He currently has only his new secretary as a delegate. Is there a way to remove his Calendar from the File - Open - Other User's Folder menu? "Diane Poremsky [MVP]" wrote: Check for delegates on the mailbox. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Local_IT" wrote in message ... The mailbox still exists - the manager moved to a different physical location. "Dr. Gadget" wrote: Was the mailbox deleted when the manager moved on? If the mailbox still exists, check the delegates tab and see if she is still listed. "Local_IT" wrote: I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
#8
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Sure - its an MRU. But you'll need to remove all the others from the list
too. See http://www.slipstick.com/outlook/mru.htm -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Local_IT" wrote in message ... I was able to contact the manager in his new location, and had him check his delegates. He currently has only his new secretary as a delegate. Is there a way to remove his Calendar from the File - Open - Other User's Folder menu? "Diane Poremsky [MVP]" wrote: Check for delegates on the mailbox. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Local_IT" wrote in message ... The mailbox still exists - the manager moved to a different physical location. "Dr. Gadget" wrote: Was the mailbox deleted when the manager moved on? If the mailbox still exists, check the delegates tab and see if she is still listed. "Local_IT" wrote: I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
#9
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Neither the secretary nor the manager have permissions or delegations set for
each other, but the notifications continue. Can you tell me what I should request the server folks do to correct this? Thanks "Diane Poremsky [MVP]" wrote: did you check delegate permissions? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Local_IT" wrote in message ... I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
#10
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Ask him to check the properties of the client's Exchange
account to see if there is a "delegate" stuck in there. Nikki "Local_IT" wrote in message ... Neither the secretary nor the manager have permissions or delegations set for each other, but the notifications continue. Can you tell me what I should request the server folks do to correct this? Thanks "Diane Poremsky [MVP]" wrote: did you check delegate permissions? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Local_IT" wrote in message ... I'm a local IT guy for my company and can't fix a problem for an employee. We are using Outlook 2003. The employee is the secretary to a Manager, and was given access to his Calendar. He has since moved on, but we cannot get rid of his Calendar. Under FileOpen, both the current Manager and previous Manager's Calendars are visible. The previous Manager has revoked permissions to his Calendar, and we cannot see any items in it. However, when the secretary makes appointments and receives replies, the previous Manager also receives all of the replies. We think we have tried everything to stop this annoyance from happening - we even had an admin check things out in Exchange System Manager. As far as everyone can tell, all ties are cut, but he continues to receive notifications. Any ideas? Thanks in advance! |
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