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#1
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I have taken the time to thoroughly review the threads regarding similar
users having this familiar problem. I receive e-mails from my father that regularly have the red x place holder for an image that was supposed to be embedded in the forwarded e-mail I received from him. We have gone into his security settings and unchecked the box for "Do not allow attachments to be saved or opened that could potentially be a virus", and I am still receiving the place holder. I truly don't believe this is on my end as receive embedded images from other e-mails frequently. Please advise - thanks! |
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#2
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Look on his system and ensure that in Outlook Express, he is using HTML to
send mail and that the under Tools/Options/Send - HTML button in Mail, that the little box "Send pictures with messages" is also checked. The problem is almost always on the sender's end if you can receive mail from other parties and view the images correctly. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. "scotschwallenberg" wrote in message ... I have taken the time to thoroughly review the threads regarding similar users having this familiar problem. I receive e-mails from my father that regularly have the red x place holder for an image that was supposed to be embedded in the forwarded e-mail I received from him. We have gone into his security settings and unchecked the box for "Do not allow attachments to be saved or opened that could potentially be a virus", and I am still receiving the place holder. I truly don't believe this is on my end as receive embedded images from other e-mails frequently. Please advise - thanks! |
#3
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I had him check his settings in OE and his mail format is in HTML and under
HTML settings, "send pictures with messages" is also checked. So we are copacetic there. Any other suggestions. "Jim Pickering" wrote: Look on his system and ensure that in Outlook Express, he is using HTML to send mail and that the under Tools/Options/Send - HTML button in Mail, that the little box "Send pictures with messages" is also checked. The problem is almost always on the sender's end if you can receive mail from other parties and view the images correctly. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. "scotschwallenberg" wrote in message ... I have taken the time to thoroughly review the threads regarding similar users having this familiar problem. I receive e-mails from my father that regularly have the red x place holder for an image that was supposed to be embedded in the forwarded e-mail I received from him. We have gone into his security settings and unchecked the box for "Do not allow attachments to be saved or opened that could potentially be a virus", and I am still receiving the place holder. I truly don't believe this is on my end as receive embedded images from other e-mails frequently. Please advise - thanks! |
#4
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If you've reviewed every one of the items mentioned at this link, then I'm
at a loss to suggest anything other than a malware infection on the computer: Red X: http://www.fjsmjs.com/IE/redx.htm -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 "scotschwallenberg" wrote in message news ![]() I had him check his settings in OE and his mail format is in HTML and under HTML settings, "send pictures with messages" is also checked. So we are copacetic there. Any other suggestions. "Jim Pickering" wrote: Look on his system and ensure that in Outlook Express, he is using HTML to send mail and that the under Tools/Options/Send - HTML button in Mail, that the little box "Send pictures with messages" is also checked. The problem is almost always on the sender's end if you can receive mail from other parties and view the images correctly. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. |
#5
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actually, we just had success! Thanks! I had him uncheck the "send pictures
with messages" and then check it again and resent the e-mail and the images showed up, so thanks again for the help!! "Jim Pickering" wrote: If you've reviewed every one of the items mentioned at this link, then I'm at a loss to suggest anything other than a malware infection on the computer: Red X: http://www.fjsmjs.com/IE/redx.htm -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 "scotschwallenberg" wrote in message news ![]() I had him check his settings in OE and his mail format is in HTML and under HTML settings, "send pictures with messages" is also checked. So we are copacetic there. Any other suggestions. "Jim Pickering" wrote: Look on his system and ensure that in Outlook Express, he is using HTML to send mail and that the under Tools/Options/Send - HTML button in Mail, that the little box "Send pictures with messages" is also checked. The problem is almost always on the sender's end if you can receive mail from other parties and view the images correctly. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. |
#6
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Glad to hear it. Sometimes the only way to make a change is to change an
option, then shut down Outlook Express, perhaps even reboot the computer and reopen it setting the option again to the desired result. Why it often works is a mystery as to why a reboot may also be required. In any case, thanks for the feedback. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 "scotschwallenberg" wrote in message ... actually, we just had success! Thanks! I had him uncheck the "send pictures with messages" and then check it again and resent the e-mail and the images showed up, so thanks again for the help!! "Jim Pickering" wrote: If you've reviewed every one of the items mentioned at this link, then I'm at a loss to suggest anything other than a malware infection on the computer: Red X: http://www.fjsmjs.com/IE/redx.htm -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 |
#7
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My pleasure - thanks for taking the time to review my dilemma!
"Jim Pickering" wrote: Glad to hear it. Sometimes the only way to make a change is to change an option, then shut down Outlook Express, perhaps even reboot the computer and reopen it setting the option again to the desired result. Why it often works is a mystery as to why a reboot may also be required. In any case, thanks for the feedback. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 "scotschwallenberg" wrote in message ... actually, we just had success! Thanks! I had him uncheck the "send pictures with messages" and then check it again and resent the e-mail and the images showed up, so thanks again for the help!! "Jim Pickering" wrote: If you've reviewed every one of the items mentioned at this link, then I'm at a loss to suggest anything other than a malware infection on the computer: Red X: http://www.fjsmjs.com/IE/redx.htm -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 |
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