problems w/my OE6

1- can't create folders. go to file, new, folders or right click, try all
ways and
nothing happens. see 'time capsule' but no window opens to configure for
new folder.

2-not seeing in the bottom tray/task bar on my desktop the incoming message
icon/envelope. when have new messages inbox, always see the envelope in the
tray

Both of the above where never a problem before. Just started.

Thanks.

--
Paul

You may have a damaged identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
problems w/my OE6

1- can't create folders. go to file, new, folders or right click, try all
ways and
nothing happens. see 'time capsule' but no window opens to configure for
new folder.

2-not seeing in the bottom tray/task bar on my desktop the incoming
message
icon/envelope. when have new messages inbox, always see the envelope in
the
tray

Both of the above where never a problem before. Just started.

Thanks.

--
Paul

Let me clarify...

I CAN create New folder withing address book but CANNOT create new or sub
folder within main folders (inbox, sent, etc.) whereas I was able in the past
as I have many sub-folders in my Inbox.

So still have to mess with creating new identity? Don't really want to go
that route.
--
Paul


"Bruce Hagen" wrote:

You may have a damaged identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
problems w/my OE6

1- can't create folders. go to file, new, folders or right click, try all
ways and
nothing happens. see 'time capsule' but no window opens to configure for
new folder.

2-not seeing in the bottom tray/task bar on my desktop the incoming
message
icon/envelope. when have new messages inbox, always see the envelope in
the
tray

Both of the above where never a problem before. Just started.

Thanks.

--
Paul

It only take a few minutes. If you can create folders in the new ID then
that was the problem. If you can't, it is something else, but we can't tell
unless you try.

Importing your messages only takes a minute to do also.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
Let me clarify...

I CAN create New folder withing address book but CANNOT create new or sub
folder within main folders (inbox, sent, etc.) whereas I was able in the
past
as I have many sub-folders in my Inbox.

So still have to mess with creating new identity? Don't really want to go
that route.
--
Paul


"Bruce Hagen" wrote:

You may have a damaged identity. File | Identity | Add New Identity.
Create
a new one and test it. If all is well, you can import your messages from
the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
problems w/my OE6

1- can't create folders. go to file, new, folders or right click, try
all
ways and
nothing happens. see 'time capsule' but no window opens to configure
for
new folder.

2-not seeing in the bottom tray/task bar on my desktop the incoming
message
icon/envelope. when have new messages inbox, always see the envelope
in
the
tray

Both of the above where never a problem before. Just started.

Thanks.

--
Paul

I created new identity and WAS able to create new folder so you were right.

So main identity is corrupt? Is it done forever - have to use new identity?
Inuition tells me McAffe Spamkiller messed something up as recently
installed it.

How do I go about converting/importing everything? I have tons of folders,
address book, etc. I cringe at the thought of losing and/or moving
everything.

Not sure where to start? Really that easy?
--
Paul


"Bruce Hagen" wrote:

It only take a few minutes. If you can create folders in the new ID then
that was the problem. If you can't, it is something else, but we can't tell
unless you try.

Importing your messages only takes a minute to do also.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
Let me clarify...

I CAN create New folder withing address book but CANNOT create new or sub
folder within main folders (inbox, sent, etc.) whereas I was able in the
past
as I have many sub-folders in my Inbox.

So still have to mess with creating new identity? Don't really want to go
that route.
--
Paul


"Bruce Hagen" wrote:

You may have a damaged identity. File | Identity | Add New Identity.
Create
a new one and test it. If all is well, you can import your messages from
the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
problems w/my OE6

1- can't create folders. go to file, new, folders or right click, try
all
ways and
nothing happens. see 'time capsule' but no window opens to configure
for
new folder.

2-not seeing in the bottom tray/task bar on my desktop the incoming
message
icon/envelope. when have new messages inbox, always see the envelope
in
the
tray

Both of the above where never a problem before. Just started.

Thanks.

--
Paul

Just use the new identity and delete the old after you retrieve your
messages. The main default identity is prone to damage and may people create
a new identity as soon as they get a new computer.

For addresses:

Open the old Address Book in the old identity and File | Export | Address
Book (wab) to any location on your HDD that is convenient for you. In the
New Identity, open the address Book and File | Import | Address Book (wab)
and browse to the location you saved it to.

For messages:

In the New identity, File | Import | Messages. Choose Microsoft Outlook
Express 6 and point to the old identity.

Don't delete the old identity until you are sure you have everything.

You shouldn't have any problem, but you should back up your messages
regularly. There are many reasons you can lose them.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
I created new identity and WAS able to create new folder so you were right.

So main identity is corrupt? Is it done forever - have to use new
identity?
Inuition tells me McAffe Spamkiller messed something up as recently
installed it.

How do I go about converting/importing everything? I have tons of
folders,
address book, etc. I cringe at the thought of losing and/or moving
everything.

Not sure where to start? Really that easy?
--
Paul


"Bruce Hagen" wrote:

It only take a few minutes. If you can create folders in the new ID then
that was the problem. If you can't, it is something else, but we can't
tell
unless you try.

Importing your messages only takes a minute to do also.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
Let me clarify...

I CAN create New folder withing address book but CANNOT create new or
sub
folder within main folders (inbox, sent, etc.) whereas I was able in
the
past
as I have many sub-folders in my Inbox.

So still have to mess with creating new identity? Don't really want to
go
that route.
--
Paul


"Bruce Hagen" wrote:

You may have a damaged identity. File | Identity | Add New Identity.
Create
a new one and test it. If all is well, you can import your messages
from
the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"QuestionMan" wrote in message
...
problems w/my OE6

1- can't create folders. go to file, new, folders or right click,
try
all
ways and
nothing happens. see 'time capsule' but no window opens to
configure
for
new folder.

2-not seeing in the bottom tray/task bar on my desktop the incoming
message
icon/envelope. when have new messages inbox, always see the
envelope
in
the
tray

Both of the above where never a problem before. Just started.

Thanks.

--
Paul