After closing Outlook Express earlier tonight, I got a window asking if I
wanted to compact messages. I clicked yes and it began the process, but then
hung up when it reached the Sent Items folder, possibly because I had not
cleared that out for looooonnnggg time. I wound up having to reboot the
computer, and, when it came back up...the Inbox was completely empty. There
were hundreds of messages in it before and many of the ones from just that
last few days were things I urgently needed to work on this week.

Anyone know if there's a way for me to restore these lost messages? Can they
really be gone when I didn't delete them? Help!

JK

Oh, wow. I just learned this is even worse than I thought. Literally all the
folders have cleared completely, including emails and attachments I have to
keep on file. What's up with this? It's a total disaster!

If anyone knows anything I should try to recover this stuff, please help.
Thanks.

JK

"McJ" wrote in message
...
After closing Outlook Express earlier tonight, I got a window asking if I
wanted to compact messages. I clicked yes and it began the process, but
then hung up when it reached the Sent Items folder, possibly because I had
not cleared that out for looooonnnggg time. I wound up having to reboot
the computer, and, when it came back up...the Inbox was completely empty.
There were hundreds of messages in it before and many of the ones from
just that last few days were things I urgently needed to work on this
week.

Anyone know if there's a way for me to restore these lost messages? Can
they really be gone when I didn't delete them? Help!

JK

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), and bloated
folders. More on that below. Apparently, you did the first.

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tool:

DBXpress run in Disk Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"McJ" wrote in message
...
After closing Outlook Express earlier tonight, I got a window asking if I
wanted to compact messages. I clicked yes and it began the process, but
then hung up when it reached the Sent Items folder, possibly because I had
not cleared that out for looooonnnggg time. I wound up having to reboot
the computer, and, when it came back up...the Inbox was completely empty.
There were hundreds of messages in it before and many of the ones from
just that last few days were things I urgently needed to work on this
week.

Anyone know if there's a way for me to restore these lost messages? Can
they really be gone when I didn't delete them? Help!

JK

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering data: http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx

OEX (OE Enhancement Program)
http://www.oehelp.com/OEX/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoid Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

McJ wrote:
After closing Outlook Express earlier tonight, I got a window asking if I
wanted to compact messages. I clicked yes and it began the process, but
then hung up when it reached the Sent Items folder, possibly because I
had not cleared that out for looooonnnggg time. I wound up having to
reboot the computer, and, when it came back up...the Inbox was completely
empty. There were hundreds of messages in it before and many of the ones
from just that last few days were things I urgently needed to work on
this week.
Anyone know if there's a way for me to restore these lost messages? Can
they really be gone when I didn't delete them? Help!

JK