Seems a cooincidence since I installed the last few security updates and so
forth via Microsoft (two days ago).....I have not only lost all my contacts
but Outlook Express will not let me "Create New Email" or "Reply" and will
not add new contacts when I try to do so from email received. I've read
technical stuff across the Microsoft website but this only confuses moir!
I've uninstalled SP 2, then taken the tick out of Outlook Express to
uninstall it, restarted my computer, reinstalled Outlook Express but nothing.
I am going insane and don't understand pages of info about registry this and
that, I just need to have Outlook Express working again. Could anybody help
at all please?

If you're convinced it was the updates that caused the problem, try using
System Restore to rollback your system to a date before the updates were
installed.

Click Start/All Programs/Accessories/System Tools/System Restore and select
a date before you installed the updates.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Michele-Queensland" wrote in
message ...
Seems a cooincidence since I installed the last few security updates and
so
forth via Microsoft (two days ago).....I have not only lost all my
contacts
but Outlook Express will not let me "Create New Email" or "Reply" and will
not add new contacts when I try to do so from email received. I've read
technical stuff across the Microsoft website but this only confuses moir!
I've uninstalled SP 2, then taken the tick out of Outlook Express to
uninstall it, restarted my computer, reinstalled Outlook Express but
nothing.
I am going insane and don't understand pages of info about registry this
and
that, I just need to have Outlook Express working again. Could anybody
help
at all please?

Installing OL updates changes the default mail handler from OE to OL
http://www.oehelp.com/OETips.aspx#13

DefaultMail v2.1
http://windowsxp.mvps.org/defaultmail.htm

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Michele-Queensland wrote:
Seems a cooincidence since I installed the last few security updates and
so forth via Microsoft (two days ago).....I have not only lost all my
contacts but Outlook Express will not let me "Create New Email" or
"Reply" and will not add new contacts when I try to do so from email
received. I've read technical stuff across the Microsoft website but
this only confuses moir! I've uninstalled SP 2, then taken the tick out
of Outlook Express to uninstall it, restarted my computer, reinstalled
Outlook Express but nothing. I am going insane and don't understand pages
of info about registry this and that, I just need to have Outlook Express
working again. Could anybody help at all please?

Thanks Jim. I tried that. Set the date to a week ago. Thought it was too good
to be true....it made no changes to my system was the response. Help!

"Jim Pickering" wrote:

If you're convinced it was the updates that caused the problem, try using
System Restore to rollback your system to a date before the updates were
installed.

Click Start/All Programs/Accessories/System Tools/System Restore and select
a date before you installed the updates.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Michele-Queensland" wrote in
message ...
Seems a cooincidence since I installed the last few security updates and
so
forth via Microsoft (two days ago).....I have not only lost all my
contacts
but Outlook Express will not let me "Create New Email" or "Reply" and will
not add new contacts when I try to do so from email received. I've read
technical stuff across the Microsoft website but this only confuses moir!
I've uninstalled SP 2, then taken the tick out of Outlook Express to
uninstall it, restarted my computer, reinstalled Outlook Express but
nothing.
I am going insane and don't understand pages of info about registry this
and
that, I just need to have Outlook Express working again. Could anybody
help
at all please?

Thanks. I did those things: ensured OE was default which it was. I removed OL
anyway but none of this made any difference. I've really stuffed something
up...without seemingly even trying!

"PA Bear" wrote:

Installing OL updates changes the default mail handler from OE to OL
http://www.oehelp.com/OETips.aspx#13

DefaultMail v2.1
http://windowsxp.mvps.org/defaultmail.htm

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Michele-Queensland wrote:
Seems a cooincidence since I installed the last few security updates and
so forth via Microsoft (two days ago).....I have not only lost all my
contacts but Outlook Express will not let me "Create New Email" or
"Reply" and will not add new contacts when I try to do so from email
received. I've read technical stuff across the Microsoft website but
this only confuses moir! I've uninstalled SP 2, then taken the tick out
of Outlook Express to uninstall it, restarted my computer, reinstalled
Outlook Express but nothing. I am going insane and don't understand pages
of info about registry this and that, I just need to have Outlook Express
working again. Could anybody help at all please?

Then I guess I'm out of ideas for awhile. I've got some queries going on to
Microsoft but it appears they're in a "slow answering" mode at this time, so
I can't pass on any advice from there. Sorry.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Michele-Queensland" wrote in
message ...
Thanks Jim. I tried that. Set the date to a week ago. Thought it was too
good
to be true....it made no changes to my system was the response. Help!

"Jim Pickering" wrote:

If you're convinced it was the updates that caused the problem, try using
System Restore to rollback your system to a date before the updates were
installed.

Click Start/All Programs/Accessories/System Tools/System Restore and
select
a date before you installed the updates.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.