Everytime I send an email this error message pops up in Outlook Express (6 SP
2)
"One or more messages in your outbox do not have a valid account specified.
Would you like to use your default account to send these messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my accounts and
the default account and everything is correct. We have actually reset the
default account to no avail. They suggest an Outlook Express Software problem.

I do not wish to reinstall the software as I would probably lose everything.

Can anyone please help me.

Having Problems wrote:
Everytime I send an email this error message pops up in Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid account
specified. Would you like to use your default account to send these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my accounts
and
the default account and everything is correct. We have actually reset
the default account to no avail. They suggest an Outlook Express
Software problem.

I do not wish to reinstall the software as I would probably lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WindowsXP, the OE user files (DBX and WAB) are by default marked as
hidden. To view these files in Explorer, you must enable Show Hidden
Files
and Folders under Start Control Panel Folder Options View.

Close OE.

In Windows Explorer, navigate to your store, find and delete Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)

Thank you very much for trying but this did not fix my problem.

"Kath Adams" wrote:

Having Problems wrote:
Everytime I send an email this error message pops up in Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid account
specified. Would you like to use your default account to send these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my accounts
and
the default account and everything is correct. We have actually reset
the default account to no avail. They suggest an Outlook Express
Software problem.

I do not wish to reinstall the software as I would probably lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WindowsXP, the OE user files (DBX and WAB) are by default marked as
hidden. To view these files in Explorer, you must enable Show Hidden
Files
and Folders under Start Control Panel Folder Options View.

Close OE.

In Windows Explorer, navigate to your store, find and delete Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)

Who is your ISP? Let's say, for example, it is Bellsouth.com.

In IE: Go to Tools | Internet Options | Privacy | Sites or Edit Type in:

bellsouth.com

Click: Allow (cookies).

See if this helps.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Having Problems" wrote in
message ...
Thank you very much for trying but this did not fix my problem.

"Kath Adams" wrote:

Having Problems wrote:
Everytime I send an email this error message pops up in Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid account
specified. Would you like to use your default account to send these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my accounts
and
the default account and everything is correct. We have actually reset
the default account to no avail. They suggest an Outlook Express
Software problem.

I do not wish to reinstall the software as I would probably lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WindowsXP, the OE user files (DBX and WAB) are by default marked as
hidden. To view these files in Explorer, you must enable Show Hidden
Files
and Folders under Start Control Panel Folder Options View.

Close OE.

In Windows Explorer, navigate to your store, find and delete Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)

Thank you Bruce but this did not fix my problem.

"Bruce Hagen" wrote:

Who is your ISP? Let's say, for example, it is Bellsouth.com.

In IE: Go to Tools | Internet Options | Privacy | Sites or Edit Type in:

bellsouth.com

Click: Allow (cookies).

See if this helps.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Having Problems" wrote in
message ...
Thank you very much for trying but this did not fix my problem.

"Kath Adams" wrote:

Having Problems wrote:
Everytime I send an email this error message pops up in Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid account
specified. Would you like to use your default account to send these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my accounts
and
the default account and everything is correct. We have actually reset
the default account to no avail. They suggest an Outlook Express
Software problem.

I do not wish to reinstall the software as I would probably lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WindowsXP, the OE user files (DBX and WAB) are by default marked as
hidden. To view these files in Explorer, you must enable Show Hidden
Files
and Folders under Start Control Panel Folder Options View.

Close OE.

In Windows Explorer, navigate to your store, find and delete Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)

Your identity may be corrupted.

1) You'll need to create a new identity:
How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
2) Import the old data:
http://www.insideoe.com/faqs/how.htm#importOE5


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote in
message ...
Thank you Bruce but this did not fix my problem.

"Bruce Hagen" wrote:

Who is your ISP? Let's say, for example, it is Bellsouth.com.

In IE: Go to Tools | Internet Options | Privacy | Sites or Edit Type
in:

bellsouth.com

Click: Allow (cookies).

See if this helps.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Having Problems" wrote in
message ...
Thank you very much for trying but this did not fix my problem.

"Kath Adams" wrote:

Having Problems wrote:
Everytime I send an email this error message pops up in Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid account
specified. Would you like to use your default account to send
these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my
accounts
and
the default account and everything is correct. We have actually
reset
the default account to no avail. They suggest an Outlook Express
Software problem.

I do not wish to reinstall the software as I would probably lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the
location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it
down.

In WindowsXP, the OE user files (DBX and WAB) are by default
marked as
hidden. To view these files in Explorer, you must enable Show
Hidden
Files
and Folders under Start Control Panel Folder Options View.

Close OE.

In Windows Explorer, navigate to your store, find and delete
Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently
perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your
machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also
cause
corruption. Disable it. It provides no additional protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)

Thanks Michael

Have tried what you suggested. Unfortunately I still have the same problem.

"Michael Santovec" wrote:

Your identity may be corrupted.

1) You'll need to create a new identity:
How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
2) Import the old data:
http://www.insideoe.com/faqs/how.htm#importOE5


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote in
message ...
Thank you Bruce but this did not fix my problem.

"Bruce Hagen" wrote:

Who is your ISP? Let's say, for example, it is Bellsouth.com.

In IE: Go to Tools | Internet Options | Privacy | Sites or Edit Type
in:

bellsouth.com

Click: Allow (cookies).

See if this helps.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Having Problems" wrote in
message ...
Thank you very much for trying but this did not fix my problem.

"Kath Adams" wrote:

Having Problems wrote:
Everytime I send an email this error message pops up in Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid account
specified. Would you like to use your default account to send
these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my
accounts
and
the default account and everything is correct. We have actually
reset
the default account to no avail. They suggest an Outlook Express
Software problem.

I do not wish to reinstall the software as I would probably lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the
location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it
down.

In WindowsXP, the OE user files (DBX and WAB) are by default
marked as
hidden. To view these files in Explorer, you must enable Show
Hidden
Files
and Folders under Start Control Panel Folder Options View.

Close OE.

In Windows Explorer, navigate to your store, find and delete
Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently
perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your
machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also
cause
corruption. Disable it. It provides no additional protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)

You might want to try creating the new identity, manually set up the
mail account, then try sending a message before you import any data from
the old identity. If that works, then the import was importing some bad
data as well.



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote in
message ...
Thanks Michael

Have tried what you suggested. Unfortunately I still have the same
problem.

"Michael Santovec" wrote:

Your identity may be corrupted.

1) You'll need to create a new identity:
How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
2) Import the old data:
http://www.insideoe.com/faqs/how.htm#importOE5


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote in
message ...
Thank you Bruce but this did not fix my problem.

"Bruce Hagen" wrote:

Who is your ISP? Let's say, for example, it is Bellsouth.com.

In IE: Go to Tools | Internet Options | Privacy | Sites or Edit
Type
in:

bellsouth.com

Click: Allow (cookies).

See if this helps.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Having Problems" wrote
in
message ...
Thank you very much for trying but this did not fix my problem.

"Kath Adams" wrote:

Having Problems wrote:
Everytime I send an email this error message pops up in
Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid
account
specified. Would you like to use your default account to send
these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my
accounts
and
the default account and everything is correct. We have
actually
reset
the default account to no avail. They suggest an Outlook
Express
Software problem.

I do not wish to reinstall the software as I would probably
lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the
location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it
down.

In WindowsXP, the OE user files (DBX and WAB) are by default
marked as
hidden. To view these files in Explorer, you must enable Show
Hidden
Files
and Folders under Start Control Panel Folder Options
View.

Close OE.

In Windows Explorer, navigate to your store, find and delete
Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them
to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently
perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your
machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also
cause
corruption. Disable it. It provides no additional protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)

Hi Michael

I think we are getting somewhere with your advice. I have done what you
have suggestedcreated new identitysetup mail accountsnot imported the
data. This is working except now that messages do not sent automatically -
even though I have set them to send automatically. You don't have to press
send but you need to highlight them before they will send.

If I can get the messages to sent automatically, then can I (if the imported
data is corrupt) just keep the 2 identities so I don't lose my old files, and
use the new identity for future emails and the old identity if I need to go
back and check on something. A desperate measure I know.

I really do appreciate you helping me. I have spent many, many hours on this.

Robyn

"Michael Santovec" wrote:

You might want to try creating the new identity, manually set up the
mail account, then try sending a message before you import any data from
the old identity. If that works, then the import was importing some bad
data as well.



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote in
message ...
Thanks Michael

Have tried what you suggested. Unfortunately I still have the same
problem.

"Michael Santovec" wrote:

Your identity may be corrupted.

1) You'll need to create a new identity:
How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
2) Import the old data:
http://www.insideoe.com/faqs/how.htm#importOE5


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote in
message ...
Thank you Bruce but this did not fix my problem.

"Bruce Hagen" wrote:

Who is your ISP? Let's say, for example, it is Bellsouth.com.

In IE: Go to Tools | Internet Options | Privacy | Sites or Edit
Type
in:

bellsouth.com

Click: Allow (cookies).

See if this helps.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Having Problems" wrote
in
message ...
Thank you very much for trying but this did not fix my problem.

"Kath Adams" wrote:

Having Problems wrote:
Everytime I send an email this error message pops up in
Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid
account
specified. Would you like to use your default account to send
these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked my
accounts
and
the default account and everything is correct. We have
actually
reset
the default account to no avail. They suggest an Outlook
Express
Software problem.

I do not wish to reinstall the software as I would probably
lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the
location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it
down.

In WindowsXP, the OE user files (DBX and WAB) are by default
marked as
hidden. To view these files in Explorer, you must enable Show
Hidden
Files
and Folders under Start Control Panel Folder Options
View.

Close OE.

In Windows Explorer, navigate to your store, find and delete
Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them
to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently
perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your
machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also
cause
corruption. Disable it. It provides no additional protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)

The only thing you should need to do to send automatically is to select
Tools, Options, Send, Send Immediately.

By the way do you have Tools, Options, General, Check for new messages
every xx minutes selected? IF so, and it's set to a small number, say
1, the sending option bight be bumping into the checking option.

The only other thing which could cause delay/problems would be
anti-virus program scanning e-mail. But as I recall, was discussed some
time ago.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote in
message ...
Hi Michael

I think we are getting somewhere with your advice. I have done what
you
have suggestedcreated new identitysetup mail accountsnot imported
the
data. This is working except now that messages do not sent
automatically -
even though I have set them to send automatically. You don't have to
press
send but you need to highlight them before they will send.

If I can get the messages to sent automatically, then can I (if the
imported
data is corrupt) just keep the 2 identities so I don't lose my old
files, and
use the new identity for future emails and the old identity if I need
to go
back and check on something. A desperate measure I know.

I really do appreciate you helping me. I have spent many, many hours
on this.

Robyn

"Michael Santovec" wrote:

You might want to try creating the new identity, manually set up the
mail account, then try sending a message before you import any data
from
the old identity. If that works, then the import was importing some
bad
data as well.



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote in
message ...
Thanks Michael

Have tried what you suggested. Unfortunately I still have the same
problem.

"Michael Santovec" wrote:

Your identity may be corrupted.

1) You'll need to create a new identity:
How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
2) Import the old data:
http://www.insideoe.com/faqs/how.htm#importOE5


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Having Problems" wrote
in
message ...
Thank you Bruce but this did not fix my problem.

"Bruce Hagen" wrote:

Who is your ISP? Let's say, for example, it is Bellsouth.com.

In IE: Go to Tools | Internet Options | Privacy | Sites or Edit
Type
in:

bellsouth.com

Click: Allow (cookies).

See if this helps.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Having Problems"
wrote
in
message
...
Thank you very much for trying but this did not fix my
problem.

"Kath Adams" wrote:

Having Problems wrote:
Everytime I send an email this error message pops up in
Outlook
Express (6 SP 2)
"One or more messages in your outbox do not have a valid
account
specified. Would you like to use your default account to
send
these
messages" YES/NO

When I select YES, the message is then sent.

I have contacted my internet service provider and checked
my
accounts
and
the default account and everything is correct. We have
actually
reset
the default account to no avail. They suggest an Outlook
Express
Software problem.

I do not wish to reinstall the software as I would
probably
lose
everything.

Can anyone please help me.

Courtesy of PA Bear -

Outbox.dbx is probably damaged.

Tools Options Maintenance Store folder will reveal the
location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write
it
down.

In WindowsXP, the OE user files (DBX and WAB) are by default
marked as
hidden. To view these files in Explorer, you must enable
Show
Hidden
Files
and Folders under Start Control Panel Folder Options
View.

Close OE.

In Windows Explorer, navigate to your store, find and delete
Outbox.dbx.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move
them
to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently
perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown
your
machine
if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can
also
cause
corruption. Disable it. It provides no additional
protection.

--
Kath Adams
MS MVP - Windows (Outlook Express)