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  #1  
Old April 21st 06, 09:26 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
grinder
external usenet poster
 
Posts: 13
Default Folder gone

I had a "saved" folder under local folders that disappeared but I know I did
not delete it. I have been trying to retrieve a similar file from the
"stored" area.

Any idea what caused this and how I can get it back. I managed to locate a
similar file name from the "stored" location but I have no idea how it got
there and I am having some difficulty in having OLE import it.


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  #2  
Old April 21st 06, 09:33 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Folder gone

Single folders do not import. Use this workaround.

In Windows Explorer, click on the file and drag it to the Desktop. Open OE
and create a folder with the *exact* same name as the one on your desktop.
***Copy a message from any folder to the new one. You MUST do this.*** Close
OE. Go back to Windows Explorer and Click Desktop and drag the folder from
the Desktop to the OE store folder that you clicked on to reveal the .dbx
files. Prompt - "Do you want to overwrite......."? Click Yes.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"grinder" wrote in message
ink.net...
I had a "saved" folder under local folders that disappeared but I know I
did not delete it. I have been trying to retrieve a similar file from the
"stored" area.

Any idea what caused this and how I can get it back. I managed to locate
a similar file name from the "stored" location but I have no idea how it
got there and I am having some difficulty in having OLE import it.


  #3  
Old April 22nd 06, 01:34 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Folder gone

If any of the local folders have a + in front of them in the Folder
List, click it to see the subfolders. You might find your missing
folder there. If so, drag the folder to the "Local Folders" to get it
out of being a subfolder.

It's very easy to accidentally drag a folder to be a subfolder of
another one. I've done that several times. If you click on a folder
and move the mouse a little while clicking, that gets treated as a drag
and OE will drag the folder into the adjacent one and give you no
warning at all. If you aren't looking close, you won't see it
disappear.

Also, if you select a user created folder and press the Delete key
intending to delete the highlighted message there, but the focus is
still on the folder, the folder gets deleted. You do get a "are you
sure" prompt, but many people have clicked to fast to read it. In that
case, you folder becomes a subfolder of the Deleted Items folder. It
can be recovered by dragging it out until the Deleted Items folder is
emptied either manually or automatically (Tools, Options, Maintenance)

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"grinder" wrote in message
ink.net...
I had a "saved" folder under local folders that disappeared but I know
I did not delete it. I have been trying to retrieve a similar file
from the "stored" area.

Any idea what caused this and how I can get it back. I managed to
locate a similar file name from the "stored" location but I have no
idea how it got there and I am having some difficulty in having OLE
import it.



  #4  
Old April 23rd 06, 05:56 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
grinder
external usenet poster
 
Posts: 13
Default Folder gone


"Bruce Hagen" wrote in message
...
Single folders do not import. Use this workaround.

In Windows Explorer, click on the file and drag it to the Desktop.


The only place the old save.dbx file was located was in the stored folder.
I dragged that file to the Desktop.

Open OE
and create a folder with the *exact* same name as the one on your desktop.


Did that.

***Copy a message from any folder to the new one. You MUST do this.***
Close OE. Go back to Windows Explorer and Click Desktop and drag the
folder


I dragged the file and not the folder.

from
the Desktop to the OE store folder that you clicked on to reveal the .dbx
files. Prompt - "Do you want to overwrite......."? Click Yes.


Did that. At this point I have dragged the FILE from the stored location
and then copied it back to the stored location.




--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~



  #5  
Old April 23rd 06, 06:17 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Folder gone

And? You said what you did, but didn't ask a question. Did it not work?

You dragged the file from the Desktop to the message store. Did you get the
Overwrite prompt?

Once you dragged it into the Message Store folder it should have any
messages in it in the folder you created.

Are you sure this is not a Message Store from an old identity and you are
not actually dragging it into the Message Store you currently use?

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then StartRunCtrl+V will put the location
in the box - Click OK and you'll see the OE files. Otherwise, write the
location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"grinder" wrote in message
ink.net...

"Bruce Hagen" wrote in message
...
Single folders do not import. Use this workaround.

In Windows Explorer, click on the file and drag it to the Desktop.


The only place the old save.dbx file was located was in the stored folder.
I dragged that file to the Desktop.

Open OE
and create a folder with the *exact* same name as the one on your
desktop.


Did that.

***Copy a message from any folder to the new one. You MUST do this.***
Close OE. Go back to Windows Explorer and Click Desktop and drag the
folder


I dragged the file and not the folder.

from
the Desktop to the OE store folder that you clicked on to reveal the .dbx
files. Prompt - "Do you want to overwrite......."? Click Yes.


Did that. At this point I have dragged the FILE from the stored location
and then copied it back to the stored location.




--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~




  #6  
Old April 23rd 06, 06:55 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
grinder
external usenet poster
 
Posts: 13
Default Folder gone


"Bruce Hagen" wrote in message
...
And? You said what you did, but didn't ask a question. Did it not work?


Nope. The newly created message folder in outlook express has no messages
in it.


You dragged the file from the Desktop to the message store. Did you get
the Overwrite prompt?


Yes. But it is the same file. I dragged from the message store to the
Desktop and then back again. This was the only location I could determine
where the folder (which was deleted) was located. App. size is 75k.




Once you dragged it into the Message Store folder it should have any
messages in it in the folder you created.


I have no idea since I am unable to import from the message store nor am I
able to look at the *.dbx file using outlook express or any other program on
the computer.

Are you sure this is not a Message Store from an old identity and you are
not actually dragging it into the Message Store you currently use?


I identified the location of the message store by going to
tools-options-maintenance-store folder.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then StartRunCtrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
| View.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"grinder" wrote in message
ink.net...

"Bruce Hagen" wrote in message
...
Single folders do not import. Use this workaround.

In Windows Explorer, click on the file and drag it to the Desktop.


The only place the old save.dbx file was located was in the stored
folder. I dragged that file to the Desktop.

Open OE
and create a folder with the *exact* same name as the one on your
desktop.


Did that.

***Copy a message from any folder to the new one. You MUST do this.***
Close OE. Go back to Windows Explorer and Click Desktop and drag the
folder


I dragged the file and not the folder.

from
the Desktop to the OE store folder that you clicked on to reveal the
.dbx files. Prompt - "Do you want to overwrite......."? Click Yes.


Did that. At this point I have dragged the FILE from the stored
location and then copied it back to the stored location.




--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~






  #7  
Old April 23rd 06, 07:07 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Folder gone

Bottom line: If the dbx file is 75KB, it is empty. If your original "saved"
folder is not in the current message store, it is gone for good. If it
disappeared from your Folder Tree, the dbx file would still be in the
Message Store, even if it was accidentally deleted, or dragged to another
folder. I have no other explanation.

In the future, some general OE advice:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"grinder" wrote in message
ink.net...

"Bruce Hagen" wrote in message
...
And? You said what you did, but didn't ask a question. Did it not work?


Nope. The newly created message folder in outlook express has no messages
in it.


You dragged the file from the Desktop to the message store. Did you get
the Overwrite prompt?


Yes. But it is the same file. I dragged from the message store to the
Desktop and then back again. This was the only location I could determine
where the folder (which was deleted) was located. App. size is 75k.




Once you dragged it into the Message Store folder it should have any
messages in it in the folder you created.


I have no idea since I am unable to import from the message store nor am
I able to look at the *.dbx file using outlook express or any other
program on the computer.

Are you sure this is not a Message Store from an old identity and you are
not actually dragging it into the Message Store you currently use?


I identified the location of the message store by going to
tools-options-maintenance-store folder.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then StartRunCtrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable Show Hidden Files and Folders under Start | Control Panel | Folder
Options | View.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"grinder" wrote in message
ink.net...

"Bruce Hagen" wrote in message
...
Single folders do not import. Use this workaround.

In Windows Explorer, click on the file and drag it to the Desktop.

The only place the old save.dbx file was located was in the stored
folder. I dragged that file to the Desktop.

Open OE
and create a folder with the *exact* same name as the one on your
desktop.

Did that.

***Copy a message from any folder to the new one. You MUST do this.***
Close OE. Go back to Windows Explorer and Click Desktop and drag the
folder

I dragged the file and not the folder.

from
the Desktop to the OE store folder that you clicked on to reveal the
.dbx files. Prompt - "Do you want to overwrite......."? Click Yes.

Did that. At this point I have dragged the FILE from the stored
location and then copied it back to the stored location.




--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~







  #8  
Old April 24th 06, 10:41 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
grinder
external usenet poster
 
Posts: 13
Default Folder gone

Thanks for your help. I just wish I knew what happened. BTW, today I get
back in and my address book is gone. Luckily I had backed it up.


  #9  
Old April 24th 06, 10:49 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Folder gone

Many have reported missing or empty Address Books. For many, this was caused
by the update KB911567 introduced on 4/11/06. See:
http://www.oehelp.com/OETips.aspx#14
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"grinder" wrote in message
nk.net...
Thanks for your help. I just wish I knew what happened. BTW, today I
get back in and my address book is gone. Luckily I had backed it up.


  #10  
Old April 25th 06, 06:48 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
grinder
external usenet poster
 
Posts: 13
Default Folder gone


"Bruce Hagen" wrote in message
...
Many have reported missing or empty Address Books. For many, this was
caused by the update KB911567 introduced on 4/11/06. See:
http://www.oehelp.com/OETips.aspx#14
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~


Never misses. A new computer runs fast and operates great. Historically I
have found with each "update" the computer slows down and troubles starts.

I have turned automatic updates off.


 




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