OE 6 will not start.
I get a popup window error message that states msimn has caused an error in
the file DIRECTDB.DLL what can I do to fix this?
Tried MIE online help to no avail, am afraid all of my emails will be lost.

can someone help.....

thanks

--
Rocco

If you recently downloaded the patch KB911567 see the following link.
Disregard that it does not mention your problem.

www.oehelp.com/OETips.aspx#14

Reboot after uninstalling.

If you have not downloaded that patch, or removing it did not fix your
problem, then:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder. You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden files
in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx. You should now get into OE. Try importing the messages from the
folder you moved the DBX files to. If you can't, you can use one of these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
OE 6 will not start.
I get a popup window error message that states msimn has caused an error
in
the file DIRECTDB.DLL what can I do to fix this?
Tried MIE online help to no avail, am afraid all of my emails will be
lost.

can someone help.....

thanks

--
Rocco

Also http://www.oehelp.com/OETips.aspx#7

steve

"Bruce Hagen" wrote in message
...
If you recently downloaded the patch KB911567 see the following link.
Disregard that it does not mention your problem.

www.oehelp.com/OETips.aspx#14

Reboot after uninstalling.

If you have not downloaded that patch, or removing it did not fix your
problem, then:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder.
You will lose your folder hierarchy and the lists of newsgroups on the
news servers, but it might get you into OE. Note: The DBX file are
hidden files in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx. You should now get into OE. Try importing the messages from
the folder you moved the DBX files to. If you can't, you can use one of
these tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder in an open instance of OE.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
OE 6 will not start.
I get a popup window error message that states msimn has caused an error
in
the file DIRECTDB.DLL what can I do to fix this?
Tried MIE online help to no avail, am afraid all of my emails will be
lost.

can someone help.....

thanks

--
Rocco

Bruce -

I did not mention but we are running, now don't laugh, Windows ME.
will this still help me
--
Rocco


"Bruce Hagen" wrote:

If you recently downloaded the patch KB911567 see the following link.
Disregard that it does not mention your problem.

www.oehelp.com/OETips.aspx#14

Reboot after uninstalling.

If you have not downloaded that patch, or removing it did not fix your
problem, then:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder. You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden files
in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx. You should now get into OE. Try importing the messages from the
folder you moved the DBX files to. If you can't, you can use one of these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
OE 6 will not start.
I get a popup window error message that states msimn has caused an error
in
the file DIRECTDB.DLL what can I do to fix this?
Tried MIE online help to no avail, am afraid all of my emails will be
lost.

can someone help.....

thanks

--
Rocco

I believe this patch was for all OS that are using OE6.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
Bruce -

I did not mention but we are running, now don't laugh, Windows ME.
will this still help me
--
Rocco


"Bruce Hagen" wrote:

If you recently downloaded the patch KB911567 see the following link.
Disregard that it does not mention your problem.

www.oehelp.com/OETips.aspx#14

Reboot after uninstalling.

If you have not downloaded that patch, or removing it did not fix your
problem, then:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder.
You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden
files
in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same folder
as
Folders.dbx. You should now get into OE. Try importing the messages from
the
folder you moved the DBX files to. If you can't, you can use one of these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder
in an open instance of OE.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
OE 6 will not start.
I get a popup window error message that states msimn has caused an
error
in
the file DIRECTDB.DLL what can I do to fix this?
Tried MIE online help to no avail, am afraid all of my emails will be
lost.

can someone help.....

thanks

--
Rocco

I don't think there was a download for Win9x or WinMe.

I think he just needs to delete folders.dbx

steve

"Bruce Hagen" wrote in message
...
I believe this patch was for all OS that are using OE6.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
Bruce -

I did not mention but we are running, now don't laugh, Windows ME.
will this still help me
--
Rocco


"Bruce Hagen" wrote:

If you recently downloaded the patch KB911567 see the following link.
Disregard that it does not mention your problem.

www.oehelp.com/OETips.aspx#14

Reboot after uninstalling.

If you have not downloaded that patch, or removing it did not fix your
problem, then:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder.
You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden
files
in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same folder
as
Folders.dbx. You should now get into OE. Try importing the messages from
the
folder you moved the DBX files to. If you can't, you can use one of
these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder
in an open instance of OE.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
OE 6 will not start.
I get a popup window error message that states msimn has caused an
error
in
the file DIRECTDB.DLL what can I do to fix this?
Tried MIE online help to no avail, am afraid all of my emails will be
lost.

can someone help.....

thanks

--
Rocco

steve and bruce

I do not believe there was an update either as I did not find one when we
trouble shot last night.
We moved all the .dbx files to a different windows folder and attempted to
start OE6 and it worked. All I needed to do was import those files back into
OE6. Did that to all files except the inbox one or folders.dbx. first we made
a copy of it then attempted to import it back. when I did that the same
message appeared. seems that this is the messed up one. will need to download
the dbx xtractor software to attemt to recover it. will try that tonight as
it was getting late and we lost enough sleep over this issue. LOL hope it
works. back in business though. what a live and learn experience this has
been as I will now backup emails of importance.


THANK YOU BOTH FOR YOUR HELP
very much appreciated

--
Rocco


"Steve Cochran" wrote:

I don't think there was a download for Win9x or WinMe.

I think he just needs to delete folders.dbx

steve

"Bruce Hagen" wrote in message
...
I believe this patch was for all OS that are using OE6.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
Bruce -

I did not mention but we are running, now don't laugh, Windows ME.
will this still help me
--
Rocco


"Bruce Hagen" wrote:

If you recently downloaded the patch KB911567 see the following link.
Disregard that it does not mention your problem.

www.oehelp.com/OETips.aspx#14

Reboot after uninstalling.

If you have not downloaded that patch, or removing it did not fix your
problem, then:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder.
You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden
files
in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same folder
as
Folders.dbx. You should now get into OE. Try importing the messages from
the
folder you moved the DBX files to. If you can't, you can use one of
these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder
in an open instance of OE.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
OE 6 will not start.
I get a popup window error message that states msimn has caused an
error
in
the file DIRECTDB.DLL what can I do to fix this?
Tried MIE online help to no avail, am afraid all of my emails will be
lost.

can someone help.....

thanks

--
Rocco

Make sure you do points 2 and 3 he www.oehelp.com/OETips.aspx in the
future.

The update was not for WinMe or lower, so you definitely didn't get it.
They say in the KB article for the update.

steve

"Rocco1" wrote in message
...
steve and bruce

I do not believe there was an update either as I did not find one when we
trouble shot last night.
We moved all the .dbx files to a different windows folder and attempted to
start OE6 and it worked. All I needed to do was import those files back
into
OE6. Did that to all files except the inbox one or folders.dbx. first we
made
a copy of it then attempted to import it back. when I did that the same
message appeared. seems that this is the messed up one. will need to
download
the dbx xtractor software to attemt to recover it. will try that tonight
as
it was getting late and we lost enough sleep over this issue. LOL hope it
works. back in business though. what a live and learn experience this has
been as I will now backup emails of importance.


THANK YOU BOTH FOR YOUR HELP
very much appreciated

--
Rocco


"Steve Cochran" wrote:

I don't think there was a download for Win9x or WinMe.

I think he just needs to delete folders.dbx

steve

"Bruce Hagen" wrote in message
...
I believe this patch was for all OS that are using OE6.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
Bruce -

I did not mention but we are running, now don't laugh, Windows ME.
will this still help me
--
Rocco


"Bruce Hagen" wrote:

If you recently downloaded the patch KB911567 see the following link.
Disregard that it does not mention your problem.

www.oehelp.com/OETips.aspx#14

Reboot after uninstalling.

If you have not downloaded that patch, or removing it did not fix
your
problem, then:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in
the
message store. Start by moving Folders.dbx to an empty Windows
folder.
You
will lose your folder hierarchy and the lists of newsgroups on the
news
servers, but it might get you into OE. Note: The DBX file are
hidden
files
in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same
folder
as
Folders.dbx. You should now get into OE. Try importing the messages
from
the
folder you moved the DBX files to. If you can't, you can use one of
these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder
in an open instance of OE.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Rocco1" wrote in message
...
OE 6 will not start.
I get a popup window error message that states msimn has caused an
error
in
the file DIRECTDB.DLL what can I do to fix this?
Tried MIE online help to no avail, am afraid all of my emails will
be
lost.

can someone help.....

thanks

--
Rocco