I am have a problem accessing my ISP newsgroups. I am getting an "Error 480
Authentication Required". I have checked with my ISP and everything is ok on
their end. The only thing that has changed is I purchased a new computer and
have a ninety day trial of Mcafee Security Suite. Previously I was using
Zone Alarm and Norton Antivirus.

Do anyone have any ideas where the problem may be?

Don Burklo

Does the problem go away if you uninstall the McAffee trial? If so, then it
should be obvious what to do. If you continue to have a problem with
McAffee installed, they do provide forums for support and that's where you
should be asking the question.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates



"Don Burklo" wrote in message
...
I am have a problem accessing my ISP newsgroups. I am getting an "Error 480
Authentication Required". I have checked with my ISP and everything is ok
on their end. The only thing that has changed is I purchased a new computer
and have a ninety day trial of Mcafee Security Suite. Previously I was
using Zone Alarm and Norton Antivirus.

Do anyone have any ideas where the problem may be?

Don Burklo

Jim,

I am also working with Mcafee on this issue. I also have another dialup ISP
and I can authenticate to their newsgroups.I have turned off the Mcafe
Firewall and got the same results. I was just wondering what Outlook Express
sends to ISP's for Authentication so I could check. The 480 error must be a
OE error and there must be some troubleshooting for it. I also searched the
Microsoft FAQ with no success.

Thanks,

Don
"Jim Pickering" wrote in message
...
Does the problem go away if you uninstall the MacAfee trial? If so, then
it should be obvious what to do. If you continue to have a problem with
MacAfee installed, they do provide forums for support and that's where you
should be asking the question.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the UP.SO. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-CRAFTY. There is no charge
for
support calls that are associated with security updates



"Don Burklo" wrote in message
...
I am have a problem accessing my ISP newsgroups. I am getting an "Error
480 Authentication Required". I have checked with my ISP and everything is
ok on their end. The only thing that has changed is I purchased a new
computer and have a ninety day trial of Mcafee Security Suite. Previously
I was using Zone Alarm and Norton Antivirus.

Do anyone have any ideas where the problem may be?

Don Burklo

You can enable a log file under Tools | Options | Maintenance to help
diagnose the problems.

steve

"Don Burklo" wrote in message
...
Jim,

I am also working with Mcafee on this issue. I also have another dialup
ISP and I can authenticate to their newsgroups.I have turned off the Mcafe
Firewall and got the same results. I was just wondering what Outlook
Express sends to ISP's for Authentication so I could check. The 480 error
must be a OE error and there must be some troubleshooting for it. I also
searched the Microsoft FAQ with no success.

Thanks,

Don
"Jim Pickering" wrote in message
...
Does the problem go away if you uninstall the MacAfee trial? If so, then
it should be obvious what to do. If you continue to have a problem with
MacAfee installed, they do provide forums for support and that's where
you
should be asking the question.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the UP.SO. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-CRAFTY. There is no charge
for
support calls that are associated with security updates



"Don Burklo" wrote in message
...
I am have a problem accessing my ISP newsgroups. I am getting an "Error
480 Authentication Required". I have checked with my ISP and everything
is
ok on their end. The only thing that has changed is I purchased a new
computer and have a ninety day trial of Mcafee Security Suite. Previously
I was using Zone Alarm and Norton Antivirus.

Do anyone have any ideas where the problem may be?

Don Burklo

Steve,

I tried that but no log file was created. I even did a search of the hd with
no success.

Thanks anyway,

Don
"Steve Cochran" wrote in message
...
You can enable a log file under Tools | Options | Maintenance to help
diagnose the problems.

steve

"Don Burklo" wrote in message
...
Jim,

I am also working with Mcafee on this issue. I also have another dialup
ISP and I can authenticate to their newsgroups.I have turned off the
Mcafe Firewall and got the same results. I was just wondering what
Outlook Express sends to ISP's for Authentication so I could check. The
480 error must be a OE error and there must be some troubleshooting for
it. I also searched the Microsoft FAQ with no success.

Thanks,

Don
"Jim Pickering" wrote in message
...
Does the problem go away if you uninstall the MacAfee trial? If so,
then
it should be obvious what to do. If you continue to have a problem with
MacAfee installed, they do provide forums for support and that's where
you
should be asking the question.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the UP.SO. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-CRAFTY. There is no charge
for
support calls that are associated with security updates



"Don Burklo" wrote in message
...
I am have a problem accessing my ISP newsgroups. I am getting an "Error
480 Authentication Required". I have checked with my ISP and everything
is
ok on their end. The only thing that has changed is I purchased a new
computer and have a ninety day trial of Mcafee Security Suite.
Previously
I was using Zone Alarm and Norton Antivirus.

Do anyone have any ideas where the problem may be?

Don Burklo

"Don Burklo" wrote in message

Steve,

I tried that but no log file was created. I even did a search of the
hd with no success.

Thanks anyway,

Tools | Options | Maintenance | Store Folder will show you where the log
file is.

You may have to enable "Show hidden files and folders".

--
Frank Saunders, MS-MVP OE/WM
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

Make certain every last bit of Norton is gone (merely uninstalling it via
Add/Remove Programs) usually doesn't do a very good job.

Symantec NAV, NIS, NSW Removal
http://basconotw.mvps.org/SymRem.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Don Burklo wrote:
I am have a problem accessing my ISP newsgroups. I am getting an "Error
480 Authentication Required". I have checked with my ISP and everything
is ok on their end. The only thing that has changed is I purchased a new
computer and have a ninety day trial of Mcafee Security Suite. Previously
I was using Zone Alarm and Norton Antivirus.

Do anyone have any ideas where the problem may be?

Don Burklo

Norton was never installed on this machine.

Don

"PA Bear" wrote in message
...
Make certain every last bit of Norton is gone (merely uninstalling it via
Add/Remove Programs) usually doesn't do a very good job.

Symantec NAV, NIS, NSW Removal
http://basconotw.mvps.org/SymRem.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Don Burklo wrote:
I am have a problem accessing my ISP newsgroups. I am getting an "Error
480 Authentication Required". I have checked with my ISP and everything
is ok on their end. The only thing that has changed is I purchased a new
computer and have a ninety day trial of Mcafee Security Suite. Previously
I was using Zone Alarm and Norton Antivirus.

Do anyone have any ideas where the problem may be?

Don Burklo

Look at Tools, Accounts, News, Property Server. You need to specify
that This Server Requires Me to Log In. And you need to fill account
name and password. Most likely this is the same as your ISP log in.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don Burklo" wrote in message
...
I am have a problem accessing my ISP newsgroups. I am getting an "Error
480 Authentication Required". I have checked with my ISP and everything
is ok on their end. The only thing that has changed is I purchased a
new computer and have a ninety day trial of Mcafee Security Suite.
Previously I was using Zone Alarm and Norton Antivirus.

Do anyone have any ideas where the problem may be?

Don Burklo