A friend has asked me to help set-up his POP3 'Comcast' e-mail account in
Outlook Express. I went through the wizard and set it up for him using the
following for the server settings [ mail.comcast.net / smtp.comcast.net ] .
According to Comcast support, this is correct.... and after I did this all
worked as it should.

However: If he re-boots his computer, the POP3 incoming server setting
changes to his local IP (127.0.0.1) and incoming/outgoing messages no longer
work. In order to get things going again, he has to re-enter the incoming
POP3 settings. He has to do this each time he boots the machine.

I cannot figure out why this happens. (New Dell Machine-WinXP SP2 Home) ...
all updates installed. He has McAfee V-Scanner with Spam Filtering enabled
.... I checked it's settings also, and tried disabling it as well ,,, but
each time he re-boots, the settings do not stick... or stay as they should.
As it stands, he has to check his e-mail via Comcast's web pages.

I'm baffled... (and so is Comcast support) .. any help would be appreciated.

TIA
--
GEO©~

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

When your friend's trial McAfee period is over, (or do it now), suggest to
him to dump McAfee A/V completely.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"GEO~" wrote in message
...
A friend has asked me to help set-up his POP3 'Comcast' e-mail account in
Outlook Express. I went through the wizard and set it up for him using the
following for the server settings [ mail.comcast.net / smtp.comcast.net ] .
According to Comcast support, this is correct.... and after I did this all
worked as it should.

However: If he re-boots his computer, the POP3 incoming server setting
changes to his local IP (127.0.0.1) and incoming/outgoing messages no
longer work. In order to get things going again, he has to re-enter the
incoming POP3 settings. He has to do this each time he boots the machine.

I cannot figure out why this happens. (New Dell Machine-WinXP SP2 Home)
... all updates installed. He has McAfee V-Scanner with Spam Filtering
enabled ... I checked it's settings also, and tried disabling it as well
,,, but each time he re-boots, the settings do not stick... or stay as
they should. As it stands, he has to check his e-mail via Comcast's web
pages.

I'm baffled... (and so is Comcast support) .. any help would be
appreciated.

TIA
--
GEO©~

Thank You for the quick response !

I will try your suggestion ... as I wanted to 'dump' his present A/V
software as well, but left it as/is since he 'just' received the machine. I
am aware of AVG and have used it for years and have had no problems with it
even with the e-mail scanning option enabled.

Thx again for you suggestion.

GEO©~

--
GEO©~
"Bruce Hagen" wrote in message
...
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

When your friend's trial McAfee period is over, (or do it now), suggest to
him to dump McAfee A/V completely.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning
when you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"GEO~" wrote in message
...
A friend has asked me to help set-up his POP3 'Comcast' e-mail account in
Outlook Express. I went through the wizard and set it up for him using the
following for the server settings [ mail.comcast.net / smtp.comcast.net ]
. According to Comcast support, this is correct.... and after I did this
all worked as it should.

However: If he re-boots his computer, the POP3 incoming server setting
changes to his local IP (127.0.0.1) and incoming/outgoing messages no
longer work. In order to get things going again, he has to re-enter the
incoming POP3 settings. He has to do this each time he boots the machine.

I cannot figure out why this happens. (New Dell Machine-WinXP SP2 Home)
... all updates installed. He has McAfee V-Scanner with Spam Filtering
enabled ... I checked it's settings also, and tried disabling it as well
,,, but each time he re-boots, the settings do not stick... or stay as
they should. As it stands, he has to check his e-mail via Comcast's web
pages.

I'm baffled... (and so is Comcast support) .. any help would be
appreciated.

TIA
--
GEO©~

"GEO~" wrote in message

Thank You for the quick response !

I will try your suggestion ... as I wanted to 'dump' his present A/V
software as well, but left it as/is since he 'just' received the
machine. I am aware of AVG and have used it for years and have had no
problems with it even with the e-mail scanning option enabled.

Whether or nor email scanning (by either an antispam or antivirus program)
depends largely on the connection quality, but McAfee has a really long
history of screwing up OE.

--
Frank Saunders, MS-MVP OE/WM
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