Hello,

my customer is using Outlook Express 6.0 installed on stand alone Win
XP machine in a home environment without any server.

He tell me that starting from two weeks ago, when he try to send out a
mail, Outook ask to check name and he connot proced with sending. In
"to" field he write the complete email address manually. And when he
try to send message outlook ask for check name.

I've tried to deactivate "Check names against this server when sending
mail" check box present in Tools - Account - Directory Service - but
the result is the same.

Have you got any idea to solve this problem?

Thank you in advance
Regars
Maurizio

wrote in message oups.com...
Hello,

my customer is using Outlook Express 6.0 installed on stand alone Win
XP machine in a home environment without any server.

He tell me that starting from two weeks ago, when he try to send out a
mail, Outook ask to check name and he connot proced with sending. In
"to" field he write the complete email address manually. And when he
try to send message outlook ask for check name.

I've tried to deactivate "Check names against this server when sending
mail" check box present in Tools - Account - Directory Service - but
the result is the same.

Have you got any idea to solve this problem?

Thank you in advance
Regars
Maurizio

Try making a new identity and see if that solves the problem.
I had a customer that could not send any mail due to "address not valid" on every address. A new
identity fixed it.
Another customer could not add any attachments. A new identity fixed it.
Seems corrupted identities can cause all sort of weird problems.

Tools, Options, Send, uncheck Automatically Complete e-mail addresses

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


wrote in message
oups.com...
Hello,

my customer is using Outlook Express 6.0 installed on stand alone Win
XP machine in a home environment without any server.

He tell me that starting from two weeks ago, when he try to send out a
mail, Outook ask to check name and he connot proced with sending. In
"to" field he write the complete email address manually. And when he
try to send message outlook ask for check name.

I've tried to deactivate "Check names against this server when sending
mail" check box present in Tools - Account - Directory Service - but
the result is the same.

Have you got any idea to solve this problem?

Thank you in advance
Regars
Maurizio

Thank you for your answer! I've tried both the solution without
success.

- create a new identity
- uncheck Automatically Complete e-mail addresses

Do you know sono other possibile solution?

Best Regards
Maurizio

a écrit dans le message de news:
...
Thank you for your answer! I've tried both the solution without
success.

- create a new identity
- uncheck Automatically Complete e-mail addresses

Do you know sono other possibile solution?

Best Regards
Maurizio