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#1
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Every time, I try to open the outlook express address book (in the outlook
folder or shortcut on desktop), I get the following error "An error occurred while attempting to open the address book file" and if I rename the book to address book_old and try to import a copy of the address book(which I can open on other PCs), I get the following error "An error occurred doing the import process. The import process could not be completed". But if I go to accessories and open that address book, it opens but it's not the same address book. Any thoughts????? Thanks Rick A. |
#2
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Windows version?
OE Help About Files: Are the files MSOE.DLL and INETCOMM.DLL version 6.00.2900.2869? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Need Outllook Help wrote: Every time, I try to open the outlook express address book (in the outlook folder or shortcut on desktop), I get the following error "An error occurred while attempting to open the address book file" and if I rename the book to address book_old and try to import a copy of the address book(which I can open on other PCs), I get the following error "An error occurred doing the import process. The import process could not be completed". But if I go to accessories and open that address book, it opens but it's not the same address book. Any thoughts????? Thanks Rick A. |
#3
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Xp Home
"PA Bear" wrote: Windows version? OE Help About Files: Are the files MSOE.DLL and INETCOMM.DLL version 6.00.2900.2869? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Need Outllook Help wrote: Every time, I try to open the outlook express address book (in the outlook folder or shortcut on desktop), I get the following error "An error occurred while attempting to open the address book file" and if I rename the book to address book_old and try to import a copy of the address book(which I can open on other PCs), I get the following error "An error occurred doing the import process. The import process could not be completed". But if I go to accessories and open that address book, it opens but it's not the same address book. Any thoughts????? Thanks Rick A. |
#4
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Those version # looks to be right, I could check the PC is at a friend
house...... "PA Bear" wrote: Windows version? OE Help About Files: Are the files MSOE.DLL and INETCOMM.DLL version 6.00.2900.2869? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Need Outllook Help wrote: Every time, I try to open the outlook express address book (in the outlook folder or shortcut on desktop), I get the following error "An error occurred while attempting to open the address book file" and if I rename the book to address book_old and try to import a copy of the address book(which I can open on other PCs), I get the following error "An error occurred doing the import process. The import process could not be completed". But if I go to accessories and open that address book, it opens but it's not the same address book. Any thoughts????? Thanks Rick A. |
#5
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Please do. If so, you can:
1. Close OE & uninstall "Security Update for Windows XP (KB911567) via Add/Remove Programs; or see 2. Error message when you open the Windows Address Book or you open Outlook Express after you install cumulative security update 911567 (MS06-016): http://support.microsoft.com/kb/917288/en-us -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Need Outllook Help wrote: Those version # looks to be right, I could check the PC is at a friend house...... "PA Bear" wrote: Windows version? OE Help About Files: Are the files MSOE.DLL and INETCOMM.DLL version 6.00.2900.2869? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Need Outllook Help wrote: Every time, I try to open the outlook express address book (in the outlook folder or shortcut on desktop), I get the following error "An error occurred while attempting to open the address book file" and if I rename the book to address book_old and try to import a copy of the address book(which I can open on other PCs), I get the following error "An error occurred doing the import process. The import process could not be completed". But if I go to accessories and open that address book, it opens but it's not the same address book. Any thoughts????? Thanks Rick A. |
#6
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See www.oehelp.com/OETips.aspx#14
steve "Need Outllook Help" wrote in message ... Every time, I try to open the outlook express address book (in the outlook folder or shortcut on desktop), I get the following error "An error occurred while attempting to open the address book file" and if I rename the book to address book_old and try to import a copy of the address book(which I can open on other PCs), I get the following error "An error occurred doing the import process. The import process could not be completed". But if I go to accessories and open that address book, it opens but it's not the same address book. Any thoughts????? Thanks Rick A. |
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