I have copies of all of my emails automatically placed in
the "Sent Items" folder. Every day, or more frequently, I
then move those messages to another system of files. Today,
when I tried to move a message from the "Sent Items" folder
I received an error message saying it could not be done, and
that an error had occurred. I tried two more times. Same
result. Then I looked at the destination folder into which
I was trying to move that message, and there were 3 copies
of it there.

I have since sent other messages with the same result.

I cannot delete the messages in the "Sent Items" folder
either.

I'd appreciate any suggestions to fix this problem. If
unfixed I can still keep a full set of email files, but my
"Sent Items" folder will continue to grow.

Thanks.

--
----------
CWLee
"I appreciate those who walk out from the edges with
torches or even in the dark with their hands out in front
of them. We need those explorers and weirdos. I am
so grateful when I find that I am not the first." - Sally
Amsbury.

CWLee wrote:
I have copies of all of my emails automatically placed in
the "Sent Items" folder. Every day, or more frequently, I
then move those messages to another system of files. Today,
when I tried to move a message from the "Sent Items" folder
I received an error message saying it could not be done, and
that an error had occurred. I tried two more times. Same
result. Then I looked at the destination folder into which
I was trying to move that message, and there were 3 copies
of it there.

I have since sent other messages with the same result.

I cannot delete the messages in the "Sent Items" folder
either.

I'd appreciate any suggestions to fix this problem. If
unfixed I can still keep a full set of email files, but my
"Sent Items" folder will continue to grow.

Thanks.


When was the last time you compacted (File/Folder/Compact All Folders)?
If you haven't done it in awhile, go to File/Work Offline and then click
on Outlook Express on the top of the Folder tree and then compact them.
If you haven't done it in awhile, it may take some time but don't do
anything until it's done and don't even think about stopping it by
rebooting or turning off your machine.

Alias

That may have solved the problem!

Before your reply appeared I tried some things on my own:

1. In OE, under tools-options-maintenance I cleaned up my
newsgroups.

2. In IE, I cleared the history and deleted the temporary
Internet files, and then deleted the cookies.

3. In IE, I cleared the forms under autocomplete.

4. I deleted all the temp files and shortcut files I could
find under documents and settings.

5. I emptied the recycle bin.

6. I did the compacting the same way you suggested.

7. I defragged the hard drives.

8. I restarted the computer

Then the problem was gone. I normally do all of the above
about every week or 10 days, and it was last done on April
25.

Thanks for your assistance, and I look forward to reading
other suggestions about this problem, in case it happens
again.

==================

"Alias" wrote:

When was the last time you compacted (File/Folder/Compact
All Folders)?
If you haven't done it in awhile, go to File/Work Offline
and then click
on Outlook Express on the top of the Folder tree and then
compact them.
If you haven't done it in awhile, it may take some time
but don't do
anything until it's done and don't even think about
stopping it by
rebooting or turning off your machine.

Alias

Some general OE advice:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently.

Clear the Temporary Internet Files often. In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"CWLee" wrote in message
...

I have copies of all of my emails automatically placed in
the "Sent Items" folder. Every day, or more frequently, I
then move those messages to another system of files. Today,
when I tried to move a message from the "Sent Items" folder
I received an error message saying it could not be done, and
that an error had occurred. I tried two more times. Same
result. Then I looked at the destination folder into which
I was trying to move that message, and there were 3 copies
of it there.

I have since sent other messages with the same result.

I cannot delete the messages in the "Sent Items" folder
either.

I'd appreciate any suggestions to fix this problem. If
unfixed I can still keep a full set of email files, but my
"Sent Items" folder will continue to grow.

Thanks.

--
----------
CWLee
"I appreciate those who walk out from the edges with
torches or even in the dark with their hands out in front
of them. We need those explorers and weirdos. I am
so grateful when I find that I am not the first." - Sally
Amsbury.

It happened again!

About 30 minutes after I thought I had solved this problem
(see my second post, above), it came up again, in a slightly
different manner. There was an incoming message in the
"Inbox". I read it, and then tried to move it to my
"to-file" folder. Unable to move it, same error message as
before, but it did not appear in the "to-file" folder. I
tried again, and it worked normally.

With respect to Bruce Hagen's suggestions, I already do all
of those items on a weekly or every 10-day basis. Except
when I'm away on a trip, I never have over 30 messages in
any designed-in folder. Even when I have been gone for a
few weeks the total in my inbox has never exceeded 500-600.
So, I believe I'm doing the things I should be doing.

Any other ideas about this inability (now sometimes) to move
a message from one folder to another?

Thanks to everyone.

================

"CWLee" wrote in message
...

I have copies of all of my emails automatically placed in
the "Sent Items" folder. Every day, or more frequently, I
then move those messages to another system of files.
Today,
when I tried to move a message from the "Sent Items"
folder
I received an error message saying it could not be done,
and
that an error had occurred. I tried two more times. Same
result. Then I looked at the destination folder into
which
I was trying to move that message, and there were 3 copies
of it there.

I have since sent other messages with the same result.

I cannot delete the messages in the "Sent Items" folder
either.

I'd appreciate any suggestions to fix this problem. If
unfixed I can still keep a full set of email files, but my
"Sent Items" folder will continue to grow.

Thanks.

--
----------
CWLee
"I appreciate those who walk out from the edges with
torches or even in the dark with their hands out in front
of them. We need those explorers and weirdos. I am
so grateful when I find that I am not the first." - Sally
Amsbury.

Move any messages you wish to save from Sent Items to a local folder you
create, Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Sent
Items.dbx} and delete it. A new one will be created automatically when you
open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the Status
Bar). File | Folder | Compact all folders. Don't touch anything until the
compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"CWLee" wrote in message
...

It happened again!

About 30 minutes after I thought I had solved this problem
(see my second post, above), it came up again, in a slightly
different manner. There was an incoming message in the
"Inbox". I read it, and then tried to move it to my
"to-file" folder. Unable to move it, same error message as
before, but it did not appear in the "to-file" folder. I
tried again, and it worked normally.

With respect to Bruce Hagen's suggestions, I already do all
of those items on a weekly or every 10-day basis. Except
when I'm away on a trip, I never have over 30 messages in
any designed-in folder. Even when I have been gone for a
few weeks the total in my inbox has never exceeded 500-600.
So, I believe I'm doing the things I should be doing.

Any other ideas about this inability (now sometimes) to move
a message from one folder to another?

Thanks to everyone.

================

"CWLee" wrote in message
...

I have copies of all of my emails automatically placed in
the "Sent Items" folder. Every day, or more frequently, I
then move those messages to another system of files.
Today,
when I tried to move a message from the "Sent Items"
folder
I received an error message saying it could not be done,
and
that an error had occurred. I tried two more times. Same
result. Then I looked at the destination folder into
which
I was trying to move that message, and there were 3 copies
of it there.

I have since sent other messages with the same result.

I cannot delete the messages in the "Sent Items" folder
either.

I'd appreciate any suggestions to fix this problem. If
unfixed I can still keep a full set of email files, but my
"Sent Items" folder will continue to grow.

Thanks.

--
----------
CWLee
"I appreciate those who walk out from the edges with
torches or even in the dark with their hands out in front
of them. We need those explorers and weirdos. I am
so grateful when I find that I am not the first." - Sally
Amsbury.

He might need to delete the deleted items.dbx file also, as that could be
the corrupt file and why the messages won't go out of the sent items folder.

steve

"Bruce Hagen" wrote in message
...
Move any messages you wish to save from Sent Items to a local folder you
create, Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
| View.

With OE closed, find the DBX file for the folder in question {Sent
Items.dbx} and delete it. A new one will be created automatically when
you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"CWLee" wrote in message
...

It happened again!

About 30 minutes after I thought I had solved this problem
(see my second post, above), it came up again, in a slightly
different manner. There was an incoming message in the
"Inbox". I read it, and then tried to move it to my
"to-file" folder. Unable to move it, same error message as
before, but it did not appear in the "to-file" folder. I
tried again, and it worked normally.

With respect to Bruce Hagen's suggestions, I already do all
of those items on a weekly or every 10-day basis. Except
when I'm away on a trip, I never have over 30 messages in
any designed-in folder. Even when I have been gone for a
few weeks the total in my inbox has never exceeded 500-600.
So, I believe I'm doing the things I should be doing.

Any other ideas about this inability (now sometimes) to move
a message from one folder to another?

Thanks to everyone.

================

"CWLee" wrote in message
...

I have copies of all of my emails automatically placed in
the "Sent Items" folder. Every day, or more frequently, I
then move those messages to another system of files.
Today,
when I tried to move a message from the "Sent Items"
folder
I received an error message saying it could not be done,
and
that an error had occurred. I tried two more times. Same
result. Then I looked at the destination folder into
which
I was trying to move that message, and there were 3 copies
of it there.

I have since sent other messages with the same result.

I cannot delete the messages in the "Sent Items" folder
either.

I'd appreciate any suggestions to fix this problem. If
unfixed I can still keep a full set of email files, but my
"Sent Items" folder will continue to grow.

Thanks.

--
----------
CWLee
"I appreciate those who walk out from the edges with
torches or even in the dark with their hands out in front
of them. We need those explorers and weirdos. I am
so grateful when I find that I am not the first." - Sally
Amsbury.