I need "Help" as cannot seem to get anything from MSN. This is my
problem: When I receive and e mail attachment I cannot open it as I
keep getting a Pop Up message telling me I must close Dialogue Boxes
before I can open the attachment. I am also getting a maessage
"Microsoft Office Set Up" Standard edition 2003 which asks me
questions about registration and discs that I do not have. I don't know
what any othis is about!
I have passed all this info to MSN several times and each time I get a
response from them with some instructions that I have told MSN
repeatedly do not work.
I have a new HP Pavilion o141On computer. Usiing Sympatico as my ISP
SO! can any one help me to sort this mess out? I would be very
grateful
..

What is the file extension on the problem attachments? Your problem may be
as simple as not having a program associated with a particular file
extension. For some added info, see this link:

See the Identifying Attachment File Types and Setting File Associations
section of
Decoding Internet Attachments - A Tutorial

http://pages.prodigy.net/michael_santovec/decode.htm
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates



wrote in message
oups.com...
I need "Help" as cannot seem to get anything from MSN. This is my
problem: When I receive and e mail attachment I cannot open it as I
keep getting a Pop Up message telling me I must close Dialogue Boxes
before I can open the attachment. I am also getting a maessage
"Microsoft Office Set Up" Standard edition 2003 which asks me
questions about registration and discs that I do not have. I don't know
what any othis is about!
I have passed all this info to MSN several times and each time I get a
response from them with some instructions that I have told MSN
repeatedly do not work.
I have a new HP Pavilion o141On computer. Usiing Sympatico as my ISP
SO! can any one help me to sort this mess out? I would be very
grateful
.