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#1
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I have two separate NTL accounts. For one of them, when selecting this
option in OE6, it works but for the other it does not and I have no idea why not. In addition I observed that if I send a message ( from my Hotmail address) to the address from the account where the selection does not work the message is downloaded to OE Inbox twice! Could anyone please shed some light on this for me? Thanks divoch |
#2
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Hi divoch,
This behavior can occur when the DBX file (Pop3uidl.dbx) used to track messages still on the server is damaged. After being renamed or deleted any messages left on the server will be downloaded again, but behavior will be normal afterwards. 1. Click Exit on the File menu to quit Outlook Express. 2. Click Start, point to Search, and then click For Files or Folders. 3. Include hidden files and folders in the search for Win 2000 and Win XP. 4. In the Search for files or folders named box, type Pop3uidl.dbx, and then click Search Now. 5. Under Search Results, right-click the Pop3uidl.dbx file, and then click Rename. 6. Type Pop3uidl.old, and then press ENTER. Or delete the file. 7. Start Outlook Express. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "divoch" wrote in message ... I have two separate NTL accounts. For one of them, when selecting this option in OE6, it works but for the other it does not and I have no idea why not. In addition I observed that if I send a message ( from my Hotmail address) to the address from the account where the selection does not work the message is downloaded to OE Inbox twice! Could anyone please shed some light on this for me? Thanks divoch |
#3
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Tried that but unfortunately the symptoms are still there unchanged.
Messages received on that "faulty" address are always downloaded twice but not left on the server. As there is only one Pop3uidl.dbx for both NTL accounts it would be rather difficult to explain why it's contents should affect only one of these accounts, would it not? divoch "Kuay Tim" wrote in message ... Hi divoch, This behavior can occur when the DBX file (Pop3uidl.dbx) used to track messages still on the server is damaged. After being renamed or deleted any messages left on the server will be downloaded again, but behavior will be normal afterwards. 1. Click Exit on the File menu to quit Outlook Express. 2. Click Start, point to Search, and then click For Files or Folders. 3. Include hidden files and folders in the search for Win 2000 and Win XP. 4. In the Search for files or folders named box, type Pop3uidl.dbx, and then click Search Now. 5. Under Search Results, right-click the Pop3uidl.dbx file, and then click Rename. 6. Type Pop3uidl.old, and then press ENTER. Or delete the file. 7. Start Outlook Express. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "divoch" wrote in message ... I have two separate NTL accounts. For one of them, when selecting this option in OE6, it works but for the other it does not and I have no idea why not. In addition I observed that if I send a message ( from my Hotmail address) to the address from the account where the selection does not work the message is downloaded to OE Inbox twice! Could anyone please shed some light on this for me? Thanks divoch |
#4
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1: Make sure you also have Delete messages after X days checked, or your
server will get choked up eventually. 2: Duplicate messages. For Hotmail, or IMAP accounts: ToolsOptionsGeneral tab. Uncheck either: When starting, go directly to my Inbox folder or, Send and receive messages at startup. For a POP3 account, see: http://www.insideoe.com/problems/bugs.htm#pop3uidl -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... I have two separate NTL accounts. For one of them, when selecting this option in OE6, it works but for the other it does not and I have no idea why not. In addition I observed that if I send a message ( from my Hotmail address) to the address from the account where the selection does not work the message is downloaded to OE Inbox twice! Could anyone please shed some light on this for me? Thanks divoch |
#5
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I have
-reset both NTL accounts not to leave messages on the server - deleted Pop3uidl.dbx tried sending messages and I got only one message downloaded - set "problem" account again to leave message on server sent message and I this time got only one message downloaded but message was still not left on the server divoch "Bruce Hagen" wrote in message ... 1: Make sure you also have Delete messages after X days checked, or your server will get choked up eventually. 2: Duplicate messages. For Hotmail, or IMAP accounts: ToolsOptionsGeneral tab. Uncheck either: When starting, go directly to my Inbox folder or, Send and receive messages at startup. For a POP3 account, see: http://www.insideoe.com/problems/bugs.htm#pop3uidl -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... I have two separate NTL accounts. For one of them, when selecting this option in OE6, it works but for the other it does not and I have no idea why not. In addition I observed that if I send a message ( from my Hotmail address) to the address from the account where the selection does not work the message is downloaded to OE Inbox twice! Could anyone please shed some light on this for me? Thanks divoch |
#6
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Just a guess right now, but for the problem account, you may have a damaged
identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... I have -reset both NTL accounts not to leave messages on the server - deleted Pop3uidl.dbx tried sending messages and I got only one message downloaded - set "problem" account again to leave message on server sent message and I this time got only one message downloaded but message was still not left on the server divoch "Bruce Hagen" wrote in message ... 1: Make sure you also have Delete messages after X days checked, or your server will get choked up eventually. 2: Duplicate messages. For Hotmail, or IMAP accounts: ToolsOptionsGeneral tab. Uncheck either: When starting, go directly to my Inbox folder or, Send and receive messages at startup. For a POP3 account, see: http://www.insideoe.com/problems/bugs.htm#pop3uidl -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... I have two separate NTL accounts. For one of them, when selecting this option in OE6, it works but for the other it does not and I have no idea why not. In addition I observed that if I send a message ( from my Hotmail address) to the address from the account where the selection does not work the message is downloaded to OE Inbox twice! Could anyone please shed some light on this for me? Thanks divoch |
#7
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Well, I have created a new identity and --- it seems to work there! I do not
quite understand what the damage could have been caused in the main identity and what it means. What I will try next is to delete the accounts in the old identity and create them afresh to see if it just will not do the same trick. It would save me some effort. divoch "Bruce Hagen" wrote in message ... Just a guess right now, but for the problem account, you may have a damaged identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... I have -reset both NTL accounts not to leave messages on the server - deleted Pop3uidl.dbx tried sending messages and I got only one message downloaded - set "problem" account again to leave message on server sent message and I this time got only one message downloaded but message was still not left on the server divoch "Bruce Hagen" wrote in message ... 1: Make sure you also have Delete messages after X days checked, or your server will get choked up eventually. 2: Duplicate messages. For Hotmail, or IMAP accounts: ToolsOptionsGeneral tab. Uncheck either: When starting, go directly to my Inbox folder or, Send and receive messages at startup. For a POP3 account, see: http://www.insideoe.com/problems/bugs.htm#pop3uidl -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... I have two separate NTL accounts. For one of them, when selecting this option in OE6, it works but for the other it does not and I have no idea why not. In addition I observed that if I send a message ( from my Hotmail address) to the address from the account where the selection does not work the message is downloaded to OE Inbox twice! Could anyone please shed some light on this for me? Thanks divoch |
#8
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For whatever reason, an identity can become corrupt, especially the main
default identity. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... Well, I have created a new identity and --- it seems to work there! I do not quite understand what the damage could have been caused in the main identity and what it means. What I will try next is to delete the accounts in the old identity and create them afresh to see if it just will not do the same trick. It would save me some effort. divoch "Bruce Hagen" wrote in message ... Just a guess right now, but for the problem account, you may have a damaged identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... I have -reset both NTL accounts not to leave messages on the server - deleted Pop3uidl.dbx tried sending messages and I got only one message downloaded - set "problem" account again to leave message on server sent message and I this time got only one message downloaded but message was still not left on the server divoch "Bruce Hagen" wrote in message ... 1: Make sure you also have Delete messages after X days checked, or your server will get choked up eventually. 2: Duplicate messages. For Hotmail, or IMAP accounts: ToolsOptionsGeneral tab. Uncheck either: When starting, go directly to my Inbox folder or, Send and receive messages at startup. For a POP3 account, see: http://www.insideoe.com/problems/bugs.htm#pop3uidl -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "divoch" wrote in message ... I have two separate NTL accounts. For one of them, when selecting this option in OE6, it works but for the other it does not and I have no idea why not. In addition I observed that if I send a message ( from my Hotmail address) to the address from the account where the selection does not work the message is downloaded to OE Inbox twice! Could anyone please shed some light on this for me? Thanks divoch |
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