I am getting the error below when I attempt to send/receive email

ERROR
A time-out occurred while communicating with the server. Account: 'Jim',
Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No,
Error Number: 0x800CCC19


SEND alone works fine

I CAN receive my mail vial webmail (www.BlueYonder.co.uk)

I have tried rebooting
I have tried deleting the mail account and adding it again

--


Jim Bunton

http://www.google.com/search?q=0x800CCC19

--
Ted Zieglar
"Backup is a computer user's best friend."

"Jim Bunton" wrote in message
.uk...
I am getting the error below when I attempt to send/receive email

ERROR
A time-out occurred while communicating with the server. Account: 'Jim',
Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
No,
Error Number: 0x800CCC19


SEND alone works fine

I CAN receive my mail vial webmail (www.BlueYonder.co.uk)

I have tried rebooting
I have tried deleting the mail account and adding it again

--


Jim Bunton

Error 0x800ccc0d or 0x800ccc0f or 0x800ccc19 when Receiving or Sending
E-Mail
http://support.microsoft.com/?kbid=813514

Turn off the e-mail scanning in your anti-virus.
http://service1.symantec.com/SUPPORT...921552806?Open

You are still protected:
http://snipurl.com/bmf6

If you have an Anti-Spam program, that can also be the cause of the error.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim Bunton" wrote in message
.uk...
I am getting the error below when I attempt to send/receive email

ERROR
A time-out occurred while communicating with the server. Account: 'Jim',
Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
No,
Error Number: 0x800CCC19


SEND alone works fine

I CAN receive my mail vial webmail (www.BlueYonder.co.uk)

I have tried rebooting
I have tried deleting the mail account and adding it again

--


Jim Bunton

I have to respectfully disagree somewhat, although that may be
what needs to be done if the XP doesn't have the SP's installed.
In which case, there are other, much more glaring holes in the
OS, so NBD I guess.

Turning OFF Outgoing scanning makes sense very often, especially
with long mails or attachments. But INcoming virus scans should
not be turned off, IMO, and I haven't yet found an updated
properly installed XP system have any problems with incoming mail
scanning. If one does discover that turning them off helps a
particular circumstance, they should still be turned back on
unless/until it's verified that's the ONLY way to retrieve the
mail in question. Personally, I'd be off looking for malware in
such a case.

Some will say it's OK to turn off incoming scans because the
av sw will catch it anyway later on, but that's not true with
some of the stuff out there today; if it can get onto the hard
drive, it can hide and activate and get under the radar to to
speak because it morphs into something else unbeknownst to the
os.

Just my two cents, and a chance to voice an opposing view, that's
all. I was unaware of such morphing until recently but there are
a couple of strains that aren't detected due to it by the time
they reach the hard drive, and can then execute. Unfortunately,
I cannot cite references: I can't find the danged things
anymore. If I can locate them, I'll come back and post them.

Regards,

Pop


"Bruce Hagen" wrote in message
...
Error 0x800ccc0d or 0x800ccc0f or 0x800ccc19 when Receiving or
Sending E-Mail
http://support.microsoft.com/?kbid=813514

Turn off the e-mail scanning in your anti-virus.
http://service1.symantec.com/SUPPORT...921552806?Open

You are still protected:
http://snipurl.com/bmf6

If you have an Anti-Spam program, that can also be the cause of
the error.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim Bunton" wrote in message
.uk...
I am getting the error below when I attempt to send/receive
email

ERROR
A time-out occurred while communicating with the server.
Account: 'Jim',
Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 110,
Secure(SSL): No,
Error Number: 0x800CCC19


SEND alone works fine

I CAN receive my mail vial webmail (www.BlueYonder.co.uk)

I have tried rebooting
I have tried deleting the mail account and adding it again

--


Jim Bunton

Antivirus scanning of incoming email has led to hundreds of users having
problems, all of which have been resolved by disabling the scanning, or
removing the offending antivirus product. Your opinion of what is necessary
for you does not apply to everyone. For more information about the subject,
you might want to try reading the following section of an article about the
issue (approved by Microsoft for publication):
http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"PopS" wrote in message
...
I have to respectfully disagree somewhat, although that may be what needs
to be done if the XP doesn't have the SP's installed. In which case, there
are other, much more glaring holes in the OS, so NBD I guess.

Turning OFF Outgoing scanning makes sense very often, especially with long
mails or attachments. But INcoming virus scans should not be turned off,
IMO, and I haven't yet found an updated properly installed XP system have
any problems with incoming mail scanning. If one does discover that
turning them off helps a particular circumstance, they should still be
turned back on unless/until it's verified that's the ONLY way to retrieve
the mail in question. Personally, I'd be off looking for malware in such
a case.

Some will say it's OK to turn off incoming scans because the av sw will
catch it anyway later on, but that's not true with some of the stuff out
there today; if it can get onto the hard drive, it can hide and activate
and get under the radar to to speak because it morphs into something else
unbeknownst to the os.

Just my two cents, and a chance to voice an opposing view, that's all. I
was unaware of such morphing until recently but there are a couple of
strains that aren't detected due to it by the time they reach the hard
drive, and can then execute. Unfortunately, I cannot cite references: I
can't find the danged things anymore. If I can locate them, I'll come
back and post them.

Regards,

Pop


"Bruce Hagen" wrote in message
...
Error 0x800ccc0d or 0x800ccc0f or 0x800ccc19 when Receiving or Sending
E-Mail
http://support.microsoft.com/?kbid=813514

Turn off the e-mail scanning in your anti-virus.
http://service1.symantec.com/SUPPORT...921552806?Open

You are still protected:
http://snipurl.com/bmf6

If you have an Anti-Spam program, that can also be the cause of the
error.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim Bunton" wrote in message
.uk...
I am getting the error below when I attempt to send/receive email

ERROR
A time-out occurred while communicating with the server. Account: 'Jim',
Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
No,
Error Number: 0x800CCC19


SEND alone works fine

I CAN receive my mail vial webmail (www.BlueYonder.co.uk)

I have tried rebooting
I have tried deleting the mail account and adding it again

--


Jim Bunton

I hear you Jim, and I know where you're coming from. But, I
could show you articles saying the exact opposite, MS articles
too, and many others. Problems with scanning incoming emails are
actually not problems with the scanner per sae but are actually
problems existing elsewhere.
I guess what I object to is a blanket "don't scan" incoming.
The majority of mahcines will handle it fine, and it's a much
earlier step in the process to catch something like that.

No problem; I won't belabor the point. Just differing opinions,
IMO.

Pop


"Jim Pickering" wrote in message
...
Antivirus scanning of incoming email has led to hundreds of
users having problems, all of which have been resolved by
disabling the scanning, or removing the offending antivirus
product. Your opinion of what is necessary for you does not
apply to everyone. For more information about the subject, you
might want to try reading the following section of an article
about the issue (approved by Microsoft for publication):
http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped.






"PopS" wrote in message
...
I have to respectfully disagree somewhat, although that may be
what needs to be done if the XP doesn't have the SP's
installed. In which case, there are other, much more glaring
holes in the OS, so NBD I guess.

Turning OFF Outgoing scanning makes sense very often,
especially with long mails or attachments. But INcoming virus
scans should not be turned off, IMO, and I haven't yet found
an updated properly installed XP system have any problems with
incoming mail scanning. If one does discover that turning
them off helps a particular circumstance, they should still be
turned back on unless/until it's verified that's the ONLY way
to retrieve the mail in question. Personally, I'd be off
looking for malware in such a case.

Some will say it's OK to turn off incoming scans because the
av sw will catch it anyway later on, but that's not true with
some of the stuff out there today; if it can get onto the hard
drive, it can hide and activate and get under the radar to to
speak because it morphs into something else unbeknownst to the
os.

Just my two cents, and a chance to voice an opposing view,
that's all. I was unaware of such morphing until recently but
there are a couple of strains that aren't detected due to it
by the time they reach the hard drive, and can then execute.
Unfortunately, I cannot cite references: I can't find the
danged things anymore. If I can locate them, I'll come back
and post them.

Regards,

Pop


"Bruce Hagen" wrote in message
...
Error 0x800ccc0d or 0x800ccc0f or 0x800ccc19 when Receiving
or Sending E-Mail
http://support.microsoft.com/?kbid=813514

Turn off the e-mail scanning in your anti-virus.
http://service1.symantec.com/SUPPORT...921552806?Open

You are still protected:
http://snipurl.com/bmf6

If you have an Anti-Spam program, that can also be the cause
of the error.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim Bunton" wrote in message
.uk...
I am getting the error below when I attempt to send/receive
email

ERROR
A time-out occurred while communicating with the server.
Account: 'Jim',
Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 110,
Secure(SSL): No,
Error Number: 0x800CCC19


SEND alone works fine

I CAN receive my mail vial webmail (www.BlueYonder.co.uk)

I have tried rebooting
I have tried deleting the mail account and adding it again

--


Jim Bunton

See www.oehelp.com/OETips.aspx#3

I have to deal every single day with people who have lost their messages
because their antivirus software messed up their message store.

If you had heard some of the genuinely sad stories from people who lose
thousands of messages then maybe you'd understand the situation with OE.

steve

"PopS" wrote in message
...
I hear you Jim, and I know where you're coming from. But, I could show you
articles saying the exact opposite, MS articles too, and many others.
Problems with scanning incoming emails are actually not problems with the
scanner per sae but are actually problems existing elsewhere.
I guess what I object to is a blanket "don't scan" incoming. The
majority of mahcines will handle it fine, and it's a much earlier step in
the process to catch something like that.

No problem; I won't belabor the point. Just differing opinions, IMO.

Pop


"Jim Pickering" wrote in message
...
Antivirus scanning of incoming email has led to hundreds of users having
problems, all of which have been resolved by disabling the scanning, or
removing the offending antivirus product. Your opinion of what is
necessary for you does not apply to everyone. For more information about
the subject, you might want to try reading the following section of an
article about the issue (approved by Microsoft for publication):
http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"PopS" wrote in message
...
I have to respectfully disagree somewhat, although that may be what needs
to be done if the XP doesn't have the SP's installed. In which case,
there are other, much more glaring holes in the OS, so NBD I guess.

Turning OFF Outgoing scanning makes sense very often, especially with
long mails or attachments. But INcoming virus scans should not be
turned off, IMO, and I haven't yet found an updated properly installed
XP system have any problems with incoming mail scanning. If one does
discover that turning them off helps a particular circumstance, they
should still be turned back on unless/until it's verified that's the
ONLY way to retrieve the mail in question. Personally, I'd be off
looking for malware in such a case.

Some will say it's OK to turn off incoming scans because the av sw
will catch it anyway later on, but that's not true with some of the
stuff out there today; if it can get onto the hard drive, it can hide
and activate and get under the radar to to speak because it morphs into
something else unbeknownst to the os.

Just my two cents, and a chance to voice an opposing view, that's all.
I was unaware of such morphing until recently but there are a couple of
strains that aren't detected due to it by the time they reach the hard
drive, and can then execute. Unfortunately, I cannot cite references: I
can't find the danged things anymore. If I can locate them, I'll come
back and post them.

Regards,

Pop


"Bruce Hagen" wrote in message
...
Error 0x800ccc0d or 0x800ccc0f or 0x800ccc19 when Receiving or Sending
E-Mail
http://support.microsoft.com/?kbid=813514

Turn off the e-mail scanning in your anti-virus.
http://service1.symantec.com/SUPPORT...921552806?Open

You are still protected:
http://snipurl.com/bmf6

If you have an Anti-Spam program, that can also be the cause of the
error.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim Bunton" wrote in message
.uk...
I am getting the error below when I attempt to send/receive email

ERROR
A time-out occurred while communicating with the server. Account:
'Jim',
Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 110,
Secure(SSL): No,
Error Number: 0x800CCC19


SEND alone works fine

I CAN receive my mail vial webmail (www.BlueYonder.co.uk)

I have tried rebooting
I have tried deleting the mail account and adding it again

--


Jim Bunton

Dear Bruce,
Thanks for you response to me posting.

After having denied it my email provider finally admitted that the fault was
theirs!

However, in the mean time, I found the following 'useful link' at microsoft
which I am posting in case others find it useful in circumstances other than
mine!

An Outlook Express basic repair kit
http://www.microsoft.com/windows/IE/.../oerepair.mspx

Thanks again

Jim

"Bruce Hagen" wrote in message
...
Error 0x800ccc0d or 0x800ccc0f or 0x800ccc19 when Receiving or Sending
E-Mail
http://support.microsoft.com/?kbid=813514

Turn off the e-mail scanning in your anti-virus.
http://service1.symantec.com/SUPPORT...921552806?Open

You are still protected:
http://snipurl.com/bmf6

If you have an Anti-Spam program, that can also be the cause of the error.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim Bunton" wrote in message
.uk...
I am getting the error below when I attempt to send/receive email

ERROR
A time-out occurred while communicating with the server. Account: 'Jim',
Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
No,
Error Number: 0x800CCC19


SEND alone works fine

I CAN receive my mail vial webmail (www.BlueYonder.co.uk)

I have tried rebooting
I have tried deleting the mail account and adding it again

--


Jim Bunton

Jim Bunton wrote:
Dear Bruce,
Thanks for you response to me posting.

After having denied it my email provider finally admitted that the fault was
theirs!

Here is the Blueyonder ticket for the fault and the progress.

http://www.blueyonder.co.uk/status/s...?ticket=337032

Coincidentally, it occurred after a McAfee Update Engine download on my
system although I don't have email scanning enabled on any of my
mailers.

I've been tearing my hair out thinking it was a problem my end - I've
virus scanned, checked the firewall, installed an upgraded mail client
(from old Mozilla to Thunderbird) etc etc and been confused because
Outlook can receive mail (albeit erratically) but Mozilla/Thunderbird
only give error messages.

Outlook gives the 0x800CCC0F error when it should be reporting "no new
messages" . Moz/Thunderbird simply get refused connections. Yesterday
they received a few messages then hung and complained my
username/password were invalid whenever I retried. Webmail was fine,
but inconvenient. I only use Outlook and Outlook Express as ways of
testing it isn't a Moz problem.

Hope the Blueyonder link helps! At least it gives (lack of) progress.
Last update was 15:51 and they were still working on the problem.

There are suggestions from elsewhere that the weight of spam is killing
ISPs mailservers. Comparing what comes into my Freeserve (infested
with spam that gets through their filters) dialup to what comes into my
BY mailbox (almost nil spam), I can believe this.

Sarah