OK, this is strange behavior. I have a customer, franchisee actually, that
was using OE6 to check her franchise company email. She stopped using it
about two months ago and switch to webmail (I allow them to POP or use
webmail). She complained that she wasn't getting all her emails so I sarted
looking in the mail server logs and they showed that an email client was
Popping her account and the mailbox was clean because she keeps up with it
using Webmail. OK, I got her on the phone and we started looking around and
opened up her old Outlook Express 6 which she hadn't done or used in two
months and low and behold there was over 350 messages in the inbox. Here is
another one.. A second franchisee was using OE6 to check his email and about
a month ago we changed his password and I had to get on his case because he
had it checking his account every one minute (I ask them to set it no lower
than every 5 minutes and they usually don't have a problem with that).
Anyway, something is still checking that account using the OLD password (and
failing) every one minute and checking the account successfully every five
minutes using the correct password. SO.. What in the heck is "left over" that
is still checking these account in the background. Before you ask... No ,
they don't have any other email clients like Outlook or other 3rd party
cleints setup or even installed. No the accounts are not set up on other
computers (they only have one). I have completely removed the accounts in OE6
and it still check or POPs in the background. HELP! Is there a file somewhere
I can look for and delete? I have scoured the Microsoft and the Internet for
any ideas and I am coming up short. Thanks for your time! Tyler

In the case of the messages that were found in the OE Inbox, that
program definitely was running. There is no other way for the messages
to get there.

You mention that you have completely removed the accounts in OE. Are
messages still being downloaded or is just the second case of server
POP3 still being polled?

Look for instances of MSIMN.EXE running. That's the main executable for
OE.

Since presumably the user is not manually starting OE, the PC might be
automatically starting it. Use MSCONFIG to check for the where it might
be started.

If MSIMN.EXE is running but you don't see it in MSCONFIG, then some
other program might be starting it. Some ISPs install connection
manager software that can be set to launch Internet applications
whenever they detect an Internet connection.

If you aren't finding MSIMN.EXE running, then I would suspect some
anti-spam software that is doing the server polling.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Tyler Jensen" wrote in message
...
OK, this is strange behavior. I have a customer, franchisee actually,
that
was using OE6 to check her franchise company email. She stopped using
it
about two months ago and switch to webmail (I allow them to POP or use
webmail). She complained that she wasn't getting all her emails so I
sarted
looking in the mail server logs and they showed that an email client
was
Popping her account and the mailbox was clean because she keeps up
with it
using Webmail. OK, I got her on the phone and we started looking
around and
opened up her old Outlook Express 6 which she hadn't done or used in
two
months and low and behold there was over 350 messages in the inbox.
Here is
another one.. A second franchisee was using OE6 to check his email and
about
a month ago we changed his password and I had to get on his case
because he
had it checking his account every one minute (I ask them to set it no
lower
than every 5 minutes and they usually don't have a problem with that).
Anyway, something is still checking that account using the OLD
password (and
failing) every one minute and checking the account successfully every
five
minutes using the correct password. SO.. What in the heck is "left
over" that
is still checking these account in the background. Before you ask...
No ,
they don't have any other email clients like Outlook or other 3rd
party
cleints setup or even installed. No the accounts are not set up on
other
computers (they only have one). I have completely removed the accounts
in OE6
and it still check or POPs in the background. HELP! Is there a file
somewhere
I can look for and delete? I have scoured the Microsoft and the
Internet for
any ideas and I am coming up short. Thanks for your time! Tyler

Thanks Mike! I am going to check this out. I have a hunch that email
virus/spam checking may be involved.

"Michael Santovec" wrote:

In the case of the messages that were found in the OE Inbox, that
program definitely was running. There is no other way for the messages
to get there.

You mention that you have completely removed the accounts in OE. Are
messages still being downloaded or is just the second case of server
POP3 still being polled?

Look for instances of MSIMN.EXE running. That's the main executable for
OE.

Since presumably the user is not manually starting OE, the PC might be
automatically starting it. Use MSCONFIG to check for the where it might
be started.

If MSIMN.EXE is running but you don't see it in MSCONFIG, then some
other program might be starting it. Some ISPs install connection
manager software that can be set to launch Internet applications
whenever they detect an Internet connection.

If you aren't finding MSIMN.EXE running, then I would suspect some
anti-spam software that is doing the server polling.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Tyler Jensen" wrote in message
...
OK, this is strange behavior. I have a customer, franchisee actually,
that
was using OE6 to check her franchise company email. She stopped using
it
about two months ago and switch to webmail (I allow them to POP or use
webmail). She complained that she wasn't getting all her emails so I
sarted
looking in the mail server logs and they showed that an email client
was
Popping her account and the mailbox was clean because she keeps up
with it
using Webmail. OK, I got her on the phone and we started looking
around and
opened up her old Outlook Express 6 which she hadn't done or used in
two
months and low and behold there was over 350 messages in the inbox.
Here is
another one.. A second franchisee was using OE6 to check his email and
about
a month ago we changed his password and I had to get on his case
because he
had it checking his account every one minute (I ask them to set it no
lower
than every 5 minutes and they usually don't have a problem with that).
Anyway, something is still checking that account using the OLD
password (and
failing) every one minute and checking the account successfully every
five
minutes using the correct password. SO.. What in the heck is "left
over" that
is still checking these account in the background. Before you ask...
No ,
they don't have any other email clients like Outlook or other 3rd
party
cleints setup or even installed. No the accounts are not set up on
other
computers (they only have one). I have completely removed the accounts
in OE6
and it still check or POPs in the background. HELP! Is there a file
somewhere
I can look for and delete? I have scoured the Microsoft and the
Internet for
any ideas and I am coming up short. Thanks for your time! Tyler