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#1
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I've already googled the heck out of this, and I am aware of the security
patch issue, BUT Customer has a computer (little old man, no spyware or virus issues) XP, with Mcafee internet security suite installed on it, (told him to dump that) Outlook express address book damaged please reinstall, and his XP search function has stopped working, already have tried to remove and reinstall IE6 and Outlook, Outlook address book did come back after a repair install of XP but I killed it by doing Microsoft updates (DOH)!! (already edited the reg as per Microsoft) But I at least expected that the file search would come back, It never did. I'm starting to suspect Mcafee, as at one point I went to delete the Outlook folder only to see it reappear a few seconds later, That is a new one for me ! ( I was able to delete it in safe mode ) as a temp fix I have installed Thunderbird for his E-mail and Agent Ransack for his file search, which for him, he is fine with , but I feel the need to fix it right.. any ideas ? Mich... |
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#2
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Outlook express address book damaged please reinstall,
See http://support.microsoft.com/kb/917288/ and http://www.oehelp.com/OETips.aspx#14 (ignore the title). his XP search function has stopped working Not related to the Address Book/OE problem. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Mich wrote: I've already googled the heck out of this, and I am aware of the security patch issue, BUT Customer has a computer (little old man, no spyware or virus issues) XP, with Mcafee internet security suite installed on it, (told him to dump that) Outlook express address book damaged please reinstall, and his XP search function has stopped working, already have tried to remove and reinstall IE6 and Outlook, Outlook address book did come back after a repair install of XP but I killed it by doing Microsoft updates (DOH)!! (already edited the reg as per Microsoft) But I at least expected that the file search would come back, It never did. I'm starting to suspect Mcafee, as at one point I went to delete the Outlook folder only to see it reappear a few seconds later, That is a new one for me ! ( I was able to delete it in safe mode ) as a temp fix I have installed Thunderbird for his E-mail and Agent Ransack for his file search, which for him, he is fine with , but I feel the need to fix it right.. any ideas ? Mich... |
#3
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![]() "PA Bear" wrote in message ... Outlook express address book damaged please reinstall, See http://support.microsoft.com/kb/917288/ and http://www.oehelp.com/OETips.aspx#14 (ignore the title). his XP search function has stopped working Not related to the Address Book/OE problem. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Been there done that... no luck Mich... |
#4
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Mich wrote:
"PA Bear" wrote in message ... Outlook express address book damaged please reinstall, See http://support.microsoft.com/kb/917288/ and http://www.oehelp.com/OETips.aspx#14 (ignore the title). his XP search function has stopped working Not related to the Address Book/OE problem. -- paste Mich wrote: I've already googled the heck out of this, and I am aware of the security patch issue, BUT Customer has a computer (little old man, no spyware or virus issues) XP, with Mcafee internet security suite installed on it, (told him to dump that) Outlook express address book damaged please reinstall, and his XP search function has stopped working, already have tried to remove and reinstall IE6 and Outlook, Outlook address book did come back after a repair install of XP but I killed it by doing Microsoft updates (DOH)!! (already edited the reg as per Microsoft) But I at least expected that the file search would come back, It never did. I'm starting to suspect Mcafee, as at one point I went to delete the Outlook folder only to see it reappear a few seconds later, That is a new one for me ! ( I was able to delete it in safe mode ) as a temp fix I have installed Thunderbird for his E-mail and Agent Ransack for his file search, which for him, he is fine with , but I feel the need to fix it right.. /paste Been there done that... no luck To keep track of things, it helps immensely if you include all of previous message(s) in your replies to the newsgroup. Thank you. Is MS Outlook (or MS Office) also installed? Do you have this Registry key?... HKEY_CURRENT_USER \Software \Microsoft \WAB \WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. cf. http://www.insideoe.com/files/wab.htm#share http://support.microsoft.com/?kbid=191946 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org |
#5
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![]() "PA Bear" wrote in message ... Mich wrote: "PA Bear" wrote in message ... Outlook express address book damaged please reinstall, See http://support.microsoft.com/kb/917288/ and http://www.oehelp.com/OETips.aspx#14 (ignore the title). his XP search function has stopped working Not related to the Address Book/OE problem. -- paste Mich wrote: I've already googled the heck out of this, and I am aware of the security patch issue, BUT Customer has a computer (little old man, no spyware or virus issues) XP, with Mcafee internet security suite installed on it, (told him to dump that) Outlook express address book damaged please reinstall, and his XP search function has stopped working, already have tried to remove and reinstall IE6 and Outlook, Outlook address book did come back after a repair install of XP but I killed it by doing Microsoft updates (DOH)!! (already edited the reg as per Microsoft) But I at least expected that the file search would come back, It never did. I'm starting to suspect Mcafee, as at one point I went to delete the Outlook folder only to see it reappear a few seconds later, That is a new one for me ! ( I was able to delete it in safe mode ) as a temp fix I have installed Thunderbird for his E-mail and Agent Ransack for his file search, which for him, he is fine with , but I feel the need to fix it right.. /paste Been there done that... no luck To keep track of things, it helps immensely if you include all of previous message(s) in your replies to the newsgroup. Thank you. Is MS Outlook (or MS Office) also installed? Do you have this Registry key?... HKEY_CURRENT_USER \Software \Microsoft \WAB \WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. cf. http://www.insideoe.com/files/wab.htm#share http://support.microsoft.com/?kbid=191946 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Already gone thru that, the address book is not shared, etc, but thanks for the effort. Mich... |
#6
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Mich wrote:
"PA Bear" wrote in message ... Mich wrote: "PA Bear" wrote in message ... Outlook express address book damaged please reinstall, See http://support.microsoft.com/kb/917288/ and http://www.oehelp.com/OETips.aspx#14 (ignore the title). his XP search function has stopped working Not related to the Address Book/OE problem. -- paste Mich wrote: I've already googled the heck out of this, and I am aware of the security patch issue, BUT Customer has a computer (little old man, no spyware or virus issues) XP, with Mcafee internet security suite installed on it, (told him to dump that) Outlook express address book damaged please reinstall, and his XP search function has stopped working, already have tried to remove and reinstall IE6 and Outlook, Outlook address book did come back after a repair install of XP but I killed it by doing Microsoft updates (DOH)!! (already edited the reg as per Microsoft) But I at least expected that the file search would come back, It never did. I'm starting to suspect Mcafee, as at one point I went to delete the Outlook folder only to see it reappear a few seconds later, That is a new one for me ! ( I was able to delete it in safe mode ) as a temp fix I have installed Thunderbird for his E-mail and Agent Ransack for his file search, which for him, he is fine with , but I feel the need to fix it right.. /paste Been there done that... no luck To keep track of things, it helps immensely if you include all of previous message(s) in your replies to the newsgroup. Thank you. Is MS Outlook (or MS Office) also installed? Do you have this Registry key?... HKEY_CURRENT_USER \Software \Microsoft \WAB \WAB4 If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)? If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.) Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled. cf. http://www.insideoe.com/files/wab.htm#share http://support.microsoft.com/?kbid=191946 -- Already gone thru that, the address book is not shared, etc, but thanks for the effort. 1. OLEXP: Error Message: Address Book Failed to Load: http://support.microsoft.com/default...;EN-US;q269777 2. If "Security Update for Windows XP (KB911567)" is found in Add/Remove Programs (Show Updates box checked), uninstall it and see if the problem persists. Mo http://www.oehelp.com/OETips.aspx#14 (cited earlier; ignore the title) his XP search function has stopped working If still no joy, the machine may be infected with hijackware. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_R...:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine.blogspot.com/ http://www.elephantboycomputers.com/...moving_Malware When all else fails, HijackThis v1.99.1 (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your log to http://aumha.net/viewforum.php?f=30, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, or other appropriate forums for expert analysis, not here.** -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org |
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