I dont understand what happened to outlook express. I think it might have
something to do with an update but I cannot(dont really want to) use system
restore. When I open outlook express it just freezes and makes a "ding". It
locks up,and I have to use CTRL-ALT-DELETE. PLEASE HELP

Thanks,
Scott S.

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Scott S. wrote:
I dont understand what happened to outlook express. I think it might have
something to do with an update but I cannot(dont really want to) use
system restore. When I open outlook express it just freezes and makes a
"ding". It locks up,and I have to use CTRL-ALT-DELETE. PLEASE HELP

Thanks,
Scott S.

"Scott S." wrote in message
...
I dont understand what happened to outlook express. I think it might have
something to do with an update but I cannot(dont really want to) use
system
restore. When I open outlook express it just freezes and makes a "ding".
It
locks up,and I have to use CTRL-ALT-DELETE. PLEASE HELP

Thanks,
Scott S.


First, find and delete Folders.dbx - With Win2K, WinXP and Win2K3 it will be
a hidden file.

If that doesn't fix it, Inbox.dbx may be corrupt. Don't store messages in
the Inbox. It is the folder most apt to be corrupted. As soon as you read
them move them to user created folders. Then compact the Inbox regularly.

Find and move (not copy) Inbox.dbx to an empty Windows
folder. With Win2K, WinXP and Win2K3 it will be a hidden file.

You can use either of these tools to extract the messages from the old DBX
file:

DBXtract ($5): http://www.oehelp.com/DBXtract/ although this tool is faster
and better:
DBXpress: ($25) http://www.oehelp.com/DBXpress/Default.aspx
Do NOT extract to the desktop!
With a large file this can take a long time, so let it keep running.

The messages can be dragged from a Windows folder back into an OE folder in
OE's Folder List.

--
Frank Saunders, MS-MVP, OE/WM
http://www.fjsmjs.com
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