For one of two users, when composing a new email message, the from field is
missing. A work-around was found by creating a new mail account for that
(limited) user. The problem goes away only when both accounts exist for that
user. Closing *either* of the accounts causes the missing from field. It's
confusing, having two accounts, so I'd like to eliminate the work-around and
fix the problem. Anybody got any ideas? TIA.
Larry

If you only have one account, there is no From Field as it is a moot point.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Larry" wrote in message
...
For one of two users, when composing a new email message, the from field
is missing. A work-around was found by creating a new mail account for
that (limited) user. The problem goes away only when both accounts exist
for that user. Closing *either* of the accounts causes the missing from
field. It's confusing, having two accounts, so I'd like to eliminate the
work-around and fix the problem. Anybody got any ideas? TIA.
Larry

"Larry" wrote in message
...
For one of two users, when composing a new email message, the from
field is missing. A work-around was found by creating a new mail
account for that (limited) user. The problem goes away only when both
accounts exist for that user. Closing *either* of the accounts causes
the missing from field. It's confusing, having two accounts, so I'd
like to eliminate the work-around and fix the problem. Anybody got any
ideas? TIA.
Larry



Why would you provide a field to choose between accounts when there is
only ONE account? That's like asking which door you want to go through
but there is only one door so there is no choice.

--
__________________________________________________
Post replies to the newsgroup. Share with others.
For e-mail: Remove "NIX" and add "#VN" to Subject.
__________________________________________________

Well, the user couldn't send a message. She got an error message stating
something to the effect there was no sender specified, and that condition
lasted for several days, maybe a week, until we stumbled onto the fact that
creating a second account brought up the from field, and then she could send
messages as usual. After getting your responses tonight I went back to her
account and removed the second email account so that I could get the
specific error message to include in this reply. Well, after removing the
second account, the from field went away but messages can be sent now. Long
story short....Nevermind. Thanks for yours and Bruce Hagen's responses to my
original post.
Larry

"Vanguard" wrote in message
...
"Larry" wrote in message
...
For one of two users, when composing a new email message, the from field
is missing. A work-around was found by creating a new mail account for
that (limited) user. The problem goes away only when both accounts exist
for that user. Closing *either* of the accounts causes the missing from
field. It's confusing, having two accounts, so I'd like to eliminate the
work-around and fix the problem. Anybody got any ideas? TIA.
Larry



Why would you provide a field to choose between accounts when there is
only ONE account? That's like asking which door you want to go through
but there is only one door so there is no choice.

--
__________________________________________________
Post replies to the newsgroup. Share with others.
For e-mail: Remove "NIX" and add "#VN" to Subject.
__________________________________________________

You may have had a damaged identity and creating a new one solved your
problem. It is not uncommon. Glad it is resolved.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Larry" wrote in message
...
Well, the user couldn't send a message. She got an error message stating
something to the effect there was no sender specified, and that condition
lasted for several days, maybe a week, until we stumbled onto the fact
that creating a second account brought up the from field, and then she
could send messages as usual. After getting your responses tonight I went
back to her account and removed the second email account so that I could
get the specific error message to include in this reply. Well, after
removing the second account, the from field went away but messages can be
sent now. Long story short....Nevermind. Thanks for yours and Bruce
Hagen's responses to my original post.
Larry

"Vanguard" wrote in message
...
"Larry" wrote in message
...
For one of two users, when composing a new email message, the from field
is missing. A work-around was found by creating a new mail account for
that (limited) user. The problem goes away only when both accounts exist
for that user. Closing *either* of the accounts causes the missing from
field. It's confusing, having two accounts, so I'd like to eliminate the
work-around and fix the problem. Anybody got any ideas? TIA.
Larry



Why would you provide a field to choose between accounts when there is
only ONE account? That's like asking which door you want to go through
but there is only one door so there is no choice.

--
__________________________________________________
Post replies to the newsgroup. Share with others.
For e-mail: Remove "NIX" and add "#VN" to Subject.
__________________________________________________

"Larry" wrote in message
...
Well, the user couldn't send a message. She got an error message stating
something to the effect there was no sender specified, and that condition
lasted for several days, maybe a week, until we stumbled onto the fact
that creating a second account brought up the from field, and then she
could send messages as usual. After getting your responses tonight I went
back to her account and removed the second email account so that I could
get the specific error message to include in this reply. Well, after
removing the second account, the from field went away but messages can be
sent now. Long story short....Nevermind. Thanks for yours and Bruce
Hagen's responses to my original post.
Larry

"Vanguard" wrote in message
...
"Larry" wrote in message
...
For one of two users, when composing a new email message, the from field
is missing. A work-around was found by creating a new mail account for
that (limited) user. The problem goes away only when both accounts exist
for that user. Closing *either* of the accounts causes the missing from
field. It's confusing, having two accounts, so I'd like to eliminate the
work-around and fix the problem. Anybody got any ideas? TIA.
Larry



Why would you provide a field to choose between accounts when there is
only ONE account? That's like asking which door you want to go through
but there is only one door so there is no choice.


Tools | Accounts | Mail
Double click the account. Is the From field filled in?

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.