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Receiver of e-mail cannot open attachment



 
 
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  #1  
Old June 1st 06, 05:01 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
beck
external usenet poster
 
Posts: 4
Default Receiver of e-mail cannot open attachment

I can not seem to send e mail with attachments that can be opened. I am
trying to attached a document to my e-mail, but receivers can not open them.
They all say they can open everyone else's. Do I have something set wrong
somewhere?
--
thanks beck
  #2  
Old June 1st 06, 05:14 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 653
Default Receiver of e-mail cannot open attachment

Would you care to let us know the type of file, by extension, that you are
trying to send? It may be as simple as the recipient not having the
appropriate viewer installed for the type of file you are sending. Without
those details, it's hard to be helpful. If it is a document file, how is it
formatted? Are you using Lotus Notes?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"beck" wrote in message
...
I can not seem to send e mail with attachments that can be opened. I am
trying to attached a document to my e-mail, but receivers can not open
them.
They all say they can open everyone else's. Do I have something set wrong
somewhere?
--
thanks beck


  #3  
Old June 1st 06, 05:27 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
beck
external usenet poster
 
Posts: 4
Default Receiver of e-mail cannot open attachment

Sorry, I am very new user. It is a document that I typed in wordperfect. I
was doing ok, until I changed virus program. I have since changed back to
original virus program, but I still can not get these people to be able to
open my e-mails. I was hoping that it was some sort of security setting on
my end.
--
thanks beck


"Jim Pickering" wrote:

Would you care to let us know the type of file, by extension, that you are
trying to send? It may be as simple as the recipient not having the
appropriate viewer installed for the type of file you are sending. Without
those details, it's hard to be helpful. If it is a document file, how is it
formatted? Are you using Lotus Notes?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"beck" wrote in message
...
I can not seem to send e mail with attachments that can be opened. I am
trying to attached a document to my e-mail, but receivers can not open
them.
They all say they can open everyone else's. Do I have something set wrong
somewhere?
--
thanks beck



  #4  
Old June 1st 06, 11:13 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP, OE/WM
external usenet poster
 
Posts: 157
Default Receiver of e-mail cannot open attachment

"beck" wrote in message
...
Sorry, I am very new user. It is a document that I typed in wordperfect.
I
was doing ok, until I changed virus program. I have since changed back to
original virus program, but I still can not get these people to be able to
open my e-mails. I was hoping that it was some sort of security setting
on
my end.
--
thanks beck


"Jim Pickering" wrote:

Would you care to let us know the type of file, by extension, that you
are
trying to send? It may be as simple as the recipient not having the
appropriate viewer installed for the type of file you are sending.
Without
those details, it's hard to be helpful. If it is a document file, how is
it
formatted? Are you using Lotus Notes?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"beck" wrote in message
...
I can not seem to send e mail with attachments that can be opened. I am
trying to attached a document to my e-mail, but receivers can not open
them.
They all say they can open everyone else's. Do I have something set
wrong
somewhere?
--
thanks beck




Turn off email scanning in your anti-virus. It doesn't add any protection
anyway.

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

  #5  
Old June 1st 06, 05:45 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 653
Default Receiver of e-mail cannot open attachment

It sounds like your correspondents are having problems opening a WordPerfect
document. See the info at this link for some possible help:
WPDOS - Using WordPerfect Files in Microsoft Word:
http://www.columbia.edu/~em36/wpdos/wptoword.html
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"beck" wrote in message
...
Sorry, I am very new user. It is a document that I typed in wordperfect.
I
was doing ok, until I changed virus program. I have since changed back to
original virus program, but I still can not get these people to be able to
open my e-mails. I was hoping that it was some sort of security setting
on
my end.
--
thanks beck


"Jim Pickering" wrote:

Would you care to let us know the type of file, by extension, that you
are
trying to send? It may be as simple as the recipient not having the
appropriate viewer installed for the type of file you are sending.
Without
those details, it's hard to be helpful. If it is a document file, how is
it
formatted? Are you using Lotus Notes?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"beck" wrote in message
...
I can not seem to send e mail with attachments that can be opened. I am
trying to attached a document to my e-mail, but receivers can not open
them.
They all say they can open everyone else's. Do I have something set
wrong
somewhere?
--
thanks beck




  #6  
Old June 1st 06, 02:06 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
beck
external usenet poster
 
Posts: 4
Default Receiver of e-mail cannot open attachment

Thanks, in the rare case that receivers can "read" my email with attachments,
they say they can not "copy", does turning off virus protection for email
cure that problem also?
--
thanks beck


"beck" wrote:

I can not seem to send e mail with attachments that can be opened. I am
trying to attached a document to my e-mail, but receivers can not open them.
They all say they can open everyone else's. Do I have something set wrong
somewhere?
--
thanks beck

  #7  
Old June 1st 06, 10:42 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Receiver of e-mail cannot open attachment

Your anti-virus wouldn't affect their ability to "copy".

If the problem is that they can't copy some text from your document, it
could be some security setting within your document or restriction in
their viewer application.


For example, Acrobat PDF files can be set so that recipients can't copy
text or print the document. I don't know what settings Word Perfect
might have.



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"beck" wrote in message
...
Thanks, in the rare case that receivers can "read" my email with
attachments,
they say they can not "copy", does turning off virus protection for
email
cure that problem also?
--
thanks beck


"beck" wrote:

I can not seem to send e mail with attachments that can be opened. I
am
trying to attached a document to my e-mail, but receivers can not
open them.
They all say they can open everyone else's. Do I have something set
wrong
somewhere?
--
thanks beck



 




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