I am having trouble where people receive duplicate messages of mine when
sending. Here is how I can reproduce the error, using XP SP2, fully
updated, and no virus scanner or firewall software installed:

1. Open Outlook Express and wait for it to finish receiving new mail
2. In Windows Explorer, right click a large photo, select "Send To", and
select "Mail Recipient".
3. Enter a recipient and click the Send button
4. Watch the send progress bar that appears on the screen
5. When it is nearing completion, (a couple minutes later for my photos),
click the Send/Receive button in OE
6. The bar jumps back to less than 50%, and it continues to send; the
recipient will receive two emails instead of one.

Note that pressing stop hides the window and appears to cancel the send, but
it actually finishes sending the first email in the background anyway, and
then, suddenly, the email which was in the Outbox, gets moved to the Sent
Items box (when it finishes sending).

Has anyone else experienced this problem? It seems to only occur when using
the "Send to mail recipient" feature of XP. Does anyone know of a fix?
Some friends of mine have also experienced this problem, so I would guess
that it's not just my machine.

Thanks!
------------------------
Shane Krueger

You have no anti-virus program? You may have answered your own question.

Try these cleaning tools. Always check for updates for each one before
running.

AdAware SE:
http://www.lavasoft.de/

SpyBot S & D:
http://beam.to/spybotsd

CWShredder:
http://www.intermute.com/products/cwshredder.html

And get an anti-virus program an scan your machine.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

You may have a corrupted Outbox, or Sent Items folder. Do this for the
Outbox, and repeat for Sent Items if the problem persists *after* moving any
messages you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the Status
Bar). File | Folder | Compact all folders. Don't touch anything until the
compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Shane Krueger" wrote in message
...
I am having trouble where people receive duplicate messages of mine when
sending. Here is how I can reproduce the error, using XP SP2, fully
updated, and no virus scanner or firewall software installed:

1. Open Outlook Express and wait for it to finish receiving new mail
2. In Windows Explorer, right click a large photo, select "Send To", and
select "Mail Recipient".
3. Enter a recipient and click the Send button
4. Watch the send progress bar that appears on the screen
5. When it is nearing completion, (a couple minutes later for my photos),
click the Send/Receive button in OE
6. The bar jumps back to less than 50%, and it continues to send; the
recipient will receive two emails instead of one.

Note that pressing stop hides the window and appears to cancel the send,
but it actually finishes sending the first email in the background anyway,
and then, suddenly, the email which was in the Outbox, gets moved to the
Sent Items box (when it finishes sending).

Has anyone else experienced this problem? It seems to only occur when
using the "Send to mail recipient" feature of XP. Does anyone know of a
fix? Some friends of mine have also experienced this problem, so I would
guess that it's not just my machine.

Thanks!
------------------------
Shane Krueger

Bruce,

Thanks for the comments. I think AdAware and SpyBot are great tools,
although I usually use McAfee for virus-scanning. There are no viruses or
spyware on my computer, and I have also (just now) reproduced this problem
on a computer with a new, clean install of XP SP2, using the steps described
in my original post, so it can't be a corrupted folder, either. I looked
for the "compact messages in background" option, but as you said, it isn't
in XP SP2. Do you have any other ideas?

Thanks,

Shane



"Bruce Hagen" wrote in message
...
You have no anti-virus program? You may have answered your own question.

Try these cleaning tools. Always check for updates for each one before
running.

AdAware SE:
http://www.lavasoft.de/

SpyBot S & D:
http://beam.to/spybotsd

CWShredder:
http://www.intermute.com/products/cwshredder.html

And get an anti-virus program an scan your machine.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning
when you see the option.

You may have a corrupted Outbox, or Sent Items folder. Do this for the
Outbox, and repeat for Sent Items if the problem persists *after* moving
any messages you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
| View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Shane Krueger" wrote in message
...
I am having trouble where people receive duplicate messages of mine when
sending. Here is how I can reproduce the error, using XP SP2, fully
updated, and no virus scanner or firewall software installed:

1. Open Outlook Express and wait for it to finish receiving new mail
2. In Windows Explorer, right click a large photo, select "Send To", and
select "Mail Recipient".
3. Enter a recipient and click the Send button
4. Watch the send progress bar that appears on the screen
5. When it is nearing completion, (a couple minutes later for my photos),
click the Send/Receive button in OE
6. The bar jumps back to less than 50%, and it continues to send; the
recipient will receive two emails instead of one.

Note that pressing stop hides the window and appears to cancel the send,
but it actually finishes sending the first email in the background
anyway, and then, suddenly, the email which was in the Outbox, gets moved
to the Sent Items box (when it finishes sending).

Has anyone else experienced this problem? It seems to only occur when
using the "Send to mail recipient" feature of XP. Does anyone know of a
fix? Some friends of mine have also experienced this problem, so I would
guess that it's not just my machine.

Thanks!
------------------------
Shane Krueger

In you first post, you wrote, "...[I have] no virus scanner or firewall software installed."

Is McAfee VirusScan installed or not?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Shane Krueger wrote:

Thanks for the comments. I think AdAware and SpyBot are great tools,
although I usually use McAfee for virus-scanning. There are no viruses or
spyware on my computer, and I have also (just now) reproduced this problem
on a computer with a new, clean install of XP SP2, using the steps described
in my original post, so it can't be a corrupted folder, either. I looked
for the "compact messages in background" option, but as you said, it isn't
in XP SP2. Do you have any other ideas?

"Bruce Hagen" wrote in message
...

You have no anti-virus program? You may have answered your own question.

Try these cleaning tools. Always check for updates for each one before
running.

AdAware SE:
http://www.lavasoft.de/

SpyBot S & D:
http://beam.to/spybotsd

CWShredder:
http://www.intermute.com/products/cwshredder.html

And get an anti-virus program an scan your machine.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning
when you see the option.

You may have a corrupted Outbox, or Sent Items folder. Do this for the
Outbox, and repeat for Sent Items if the problem persists *after* moving
any messages you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options

View.


With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Shane Krueger" wrote in message
...

I am having trouble where people receive duplicate messages of mine when
sending. Here is how I can reproduce the error, using XP SP2, fully
updated, and no virus scanner or firewall software installed:

1. Open Outlook Express and wait for it to finish receiving new mail
2. In Windows Explorer, right click a large photo, select "Send To", and
select "Mail Recipient".
3. Enter a recipient and click the Send button
4. Watch the send progress bar that appears on the screen
5. When it is nearing completion, (a couple minutes later for my photos),
click the Send/Receive button in OE
6. The bar jumps back to less than 50%, and it continues to send; the
recipient will receive two emails instead of one.

Note that pressing stop hides the window and appears to cancel the send,
but it actually finishes sending the first email in the background
anyway, and then, suddenly, the email which was in the Outbox, gets moved
to the Sent Items box (when it finishes sending).

Has anyone else experienced this problem? It seems to only occur when
using the "Send to mail recipient" feature of XP. Does anyone know of a
fix? Some friends of mine have also experienced this problem, so I would
guess that it's not just my machine.

Thanks!
------------------------
Shane Krueger

See he www.oehelp.com/OETips.aspx#3

After doing that remove your mail account and close OE and then open it
again and add the account back again. If you are still sending duplicate
messages after that, then close OE and delete the outbox.dbx file (hidden).
OE will create a new one and that might fix it.

steve

"Shane Krueger" wrote in message
...
Bruce,

Thanks for the comments. I think AdAware and SpyBot are great tools,
although I usually use McAfee for virus-scanning. There are no viruses or
spyware on my computer, and I have also (just now) reproduced this problem
on a computer with a new, clean install of XP SP2, using the steps
described in my original post, so it can't be a corrupted folder, either.
I looked for the "compact messages in background" option, but as you said,
it isn't in XP SP2. Do you have any other ideas?

Thanks,

Shane



"Bruce Hagen" wrote in message
...
You have no anti-virus program? You may have answered your own question.

Try these cleaning tools. Always check for updates for each one before
running.

AdAware SE:
http://www.lavasoft.de/

SpyBot S & D:
http://beam.to/spybotsd

CWShredder:
http://www.intermute.com/products/cwshredder.html

And get an anti-virus program an scan your machine.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning
when you see the option.

You may have a corrupted Outbox, or Sent Items folder. Do this for the
Outbox, and repeat for Sent Items if the problem persists *after* moving
any messages you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable Show Hidden Files and Folders under Start | Control Panel | Folder
Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Shane Krueger" wrote in message
...
I am having trouble where people receive duplicate messages of mine when
sending. Here is how I can reproduce the error, using XP SP2, fully
updated, and no virus scanner or firewall software installed:

1. Open Outlook Express and wait for it to finish receiving new mail
2. In Windows Explorer, right click a large photo, select "Send To", and
select "Mail Recipient".
3. Enter a recipient and click the Send button
4. Watch the send progress bar that appears on the screen
5. When it is nearing completion, (a couple minutes later for my
photos), click the Send/Receive button in OE
6. The bar jumps back to less than 50%, and it continues to send; the
recipient will receive two emails instead of one.

Note that pressing stop hides the window and appears to cancel the send,
but it actually finishes sending the first email in the background
anyway, and then, suddenly, the email which was in the Outbox, gets
moved to the Sent Items box (when it finishes sending).

Has anyone else experienced this problem? It seems to only occur when
using the "Send to mail recipient" feature of XP. Does anyone know of a
fix? Some friends of mine have also experienced this problem, so I would
guess that it's not just my machine.

Thanks!
------------------------
Shane Krueger

No, it is not installed.


"PA Bear" wrote in message
...
In you first post, you wrote, "...[I have] no virus scanner or firewall
software installed."

Is McAfee VirusScan installed or not?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Shane Krueger wrote:
Thanks for the comments. I think AdAware and SpyBot are great tools,
although I usually use McAfee for virus-scanning. There are no viruses
or
spyware on my computer, and I have also (just now) reproduced this
problem
on a computer with a new, clean install of XP SP2, using the steps
described
in my original post, so it can't be a corrupted folder, either. I looked
for the "compact messages in background" option, but as you said, it
isn't
in XP SP2. Do you have any other ideas?

"Bruce Hagen" wrote in message
...
You have no anti-virus program? You may have answered your own question.

Try these cleaning tools. Always check for updates for each one before
running.

AdAware SE:
http://www.lavasoft.de/

SpyBot S & D:
http://beam.to/spybotsd

CWShredder:
http://www.intermute.com/products/cwshredder.html

And get an anti-virus program an scan your machine.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning
when you see the option.

You may have a corrupted Outbox, or Sent Items folder. Do this for the
Outbox, and repeat for Sent Items if the problem persists *after* moving
any messages you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
View.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx}
and delete it. A new one will be created automatically when you open
OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Shane Krueger" wrote in message
...
I am having trouble where people receive duplicate messages of mine
when
sending. Here is how I can reproduce the error, using XP SP2, fully
updated, and no virus scanner or firewall software installed:

1. Open Outlook Express and wait for it to finish receiving new mail
2. In Windows Explorer, right click a large photo, select "Send To",
and
select "Mail Recipient".
3. Enter a recipient and click the Send button
4. Watch the send progress bar that appears on the screen
5. When it is nearing completion, (a couple minutes later for my
photos),
click the Send/Receive button in OE
6. The bar jumps back to less than 50%, and it continues to send; the
recipient will receive two emails instead of one.

Note that pressing stop hides the window and appears to cancel the
send,
but it actually finishes sending the first email in the background
anyway, and then, suddenly, the email which was in the Outbox, gets
moved
to the Sent Items box (when it finishes sending).

Has anyone else experienced this problem? It seems to only occur when
using the "Send to mail recipient" feature of XP. Does anyone know of
a
fix? Some friends of mine have also experienced this problem, so I
would
guess that it's not just my machine.

Thanks!
------------------------
Shane Krueger

I can reproduce the problem on any brand new computer, so it can't be a
virus issue, or a corrupted folder.


"Steve Cochran" wrote in message
...
See he www.oehelp.com/OETips.aspx#3

After doing that remove your mail account and close OE and then open it
again and add the account back again. If you are still sending duplicate
messages after that, then close OE and delete the outbox.dbx file
(hidden). OE will create a new one and that might fix it.

steve

"Shane Krueger" wrote in message
...
Bruce,

Thanks for the comments. I think AdAware and SpyBot are great tools,
although I usually use McAfee for virus-scanning. There are no viruses
or spyware on my computer, and I have also (just now) reproduced this
problem on a computer with a new, clean install of XP SP2, using the
steps described in my original post, so it can't be a corrupted folder,
either. I looked for the "compact messages in background" option, but as
you said, it isn't in XP SP2. Do you have any other ideas?

Thanks,

Shane



"Bruce Hagen" wrote in message
...
You have no anti-virus program? You may have answered your own question.

Try these cleaning tools. Always check for updates for each one before
running.

AdAware SE:
http://www.lavasoft.de/

SpyBot S & D:
http://beam.to/spybotsd

CWShredder:
http://www.intermute.com/products/cwshredder.html

And get an anti-virus program an scan your machine.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning
when you see the option.

You may have a corrupted Outbox, or Sent Items folder. Do this for the
Outbox, and repeat for Sent Items if the problem persists *after* moving
any messages you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable Show Hidden Files and Folders under Start | Control Panel |
Folder Options | View.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx} and delete it. A new one will be created automatically
when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Shane Krueger" wrote in message
...
I am having trouble where people receive duplicate messages of mine when
sending. Here is how I can reproduce the error, using XP SP2, fully
updated, and no virus scanner or firewall software installed:

1. Open Outlook Express and wait for it to finish receiving new mail
2. In Windows Explorer, right click a large photo, select "Send To",
and select "Mail Recipient".
3. Enter a recipient and click the Send button
4. Watch the send progress bar that appears on the screen
5. When it is nearing completion, (a couple minutes later for my
photos), click the Send/Receive button in OE
6. The bar jumps back to less than 50%, and it continues to send; the
recipient will receive two emails instead of one.

Note that pressing stop hides the window and appears to cancel the
send, but it actually finishes sending the first email in the
background anyway, and then, suddenly, the email which was in the
Outbox, gets moved to the Sent Items box (when it finishes sending).

Has anyone else experienced this problem? It seems to only occur when
using the "Send to mail recipient" feature of XP. Does anyone know of
a fix? Some friends of mine have also experienced this problem, so I
would guess that it's not just my machine.

Thanks!
------------------------
Shane Krueger

Is /any/ anti-virus application installed?

Protect Your PC
http://www.microsoft.com/athome/security/protect/

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Shane Krueger wrote:
No, it is not installed.

In your first post, you wrote, "...[I have] no virus scanner or firewall
software installed."

Is McAfee VirusScan installed or not?
--
Shane Krueger wrote:
Thanks for the comments. I think AdAware and SpyBot are great tools,
although I usually use McAfee for virus-scanning. There are no
viruses or
spyware on my computer, and I have also (just now) reproduced this
problem
on a computer with a new, clean install of XP SP2, using the steps
described
in my original post, so it can't be a corrupted folder, either. I
looked for the "compact messages in background" option, but as you
said, it isn't
in XP SP2. Do you have any other ideas?

You have no anti-virus program? You may have answered your own
question. Try these cleaning tools. Always check for updates for
each one
before running.

AdAware SE:
http://www.lavasoft.de/

SpyBot S & D:
http://beam.to/spybotsd

CWShredder:
http://www.intermute.com/products/cwshredder.html

And get an anti-virus program an scan your machine.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail
scanning when you see the option.

You may have a corrupted Outbox, or Sent Items folder. Do this for
the Outbox, and repeat for Sent Items if the problem persists
*after* moving any messages you wish to save to a local folder you
create. Tools | Options | Maintenance | Store Folder will reveal the
location of your Outlook Express files. Press the Tab key to
highlight the folder location, then Ctrl+C. Close OE, then Start |
Run | Ctrl+V will put the location in the box - Click OK and you'll
see the OE files. Otherwise, write the location down and navigate
to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files
(DBX and WAB) are by
default marked as hidden. To view these files in Windows Explorer,
you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
View.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx}
and delete it. A new one will be created automatically when you
open OE.

Do not archive mail in default OE folders. They will eventually
become corrupt. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: FileWork Offline (or double click Working
Online in the Status Bar). File | Folder | Compact all folders.
Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs and causes a
multitude of problems such as time-outs and account setting
changes. Your up-to-date A/V program
will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.
--
I am having trouble where people receive duplicate messages of
mine when
sending. Here is how I can reproduce the error, using XP SP2,
fully updated, and no virus scanner or firewall software
installed: 1. Open Outlook Express and wait for it to finish
receiving new
mail 2. In Windows Explorer, right click a large photo, select
"Send
To", and
select "Mail Recipient".
3. Enter a recipient and click the Send button
4. Watch the send progress bar that appears on the screen
5. When it is nearing completion, (a couple minutes later for my
photos),
click the Send/Receive button in OE
6. The bar jumps back to less than 50%, and it continues to send;
the recipient will receive two emails instead of one.

Note that pressing stop hides the window and appears to cancel the
send,
but it actually finishes sending the first email in the background
anyway, and then, suddenly, the email which was in the Outbox,
gets moved
to the Sent Items box (when it finishes sending).

Has anyone else experienced this problem? It seems to only occur
when using the "Send to mail recipient" feature of XP. Does
anyone know of a
fix? Some friends of mine have also experienced this problem, so I
would
guess that it's not just my machine.