Using Win XP Pro SP2 and OE 6.002900.2180.

When trying to "Insert" a picture from My Pictures folder OE "freezes"! I
then need to close the program and start over again. I can carryout all
other normal functions with OE. What could be causing this? All Windows
updates/patches are up to date.

Look in Tools/Options/Send and click the HTML button for Mail Messages. Is
the choice to "Send pictures" checked?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"Geoff" wrote in message
...
Using Win XP Pro SP2 and OE 6.002900.2180.

When trying to "Insert" a picture from My Pictures folder OE "freezes"! I
then need to close the program and start over again. I can carryout all
other normal functions with OE. What could be causing this? All Windows
updates/patches are up to date.

Thanks Jim and the answer is yes. I have also carried out "spyware" and
virus checks without any being picked up (clean system).......


"Jim Pickering" wrote in message
...
Look in Tools/Options/Send and click the HTML button for Mail Messages.
Is the choice to "Send pictures" checked?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"Geoff" wrote in message
...
Using Win XP Pro SP2 and OE 6.002900.2180.

When trying to "Insert" a picture from My Pictures folder OE "freezes"! I
then need to close the program and start over again. I can carryout all
other normal functions with OE. What could be causing this? All Windows
updates/patches are up to date.

Then one last suggestion before giving up would be to create a new identity,
switch to it and create a mail account and test it. It's quite possible
that there is some registry corruption in your existing identity that is
causing the problem, particularly if it is the default "Main Identity"
created when Outlook Express is first started after installation. If that
works, you can import your messages from the old identity and then delete
the problem identity. Good luck.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6

"Geoff" wrote in message
...
Thanks Jim and the answer is yes. I have also carried out "spyware" and
virus checks without any being picked up (clean system).......


"Jim Pickering" wrote in message
...
Look in Tools/Options/Send and click the HTML button for Mail Messages.
Is the choice to "Send pictures" checked?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"Geoff" wrote in message
...
Using Win XP Pro SP2 and OE 6.002900.2180.

When trying to "Insert" a picture from My Pictures folder OE "freezes"!
I then need to close the program and start over again. I can carryout
all other normal functions with OE. What could be causing this? All
Windows updates/patches are up to date.

Ok Jim, I am actually using my secondary identity at this time and not my
main. Will go to my main and set it up and try again.
I've got a lot of emails in OE (most in separate folders) but perhaps I need
to have a big clean out first? Only about three in the deleted items box but
plenty in the sent and received boxes.


"Jim Pickering" wrote in message
...
Then one last suggestion before giving up would be to create a new
identity, switch to it and create a mail account and test it. It's quite
possible that there is some registry corruption in your existing identity
that is causing the problem, particularly if it is the default "Main
Identity" created when Outlook Express is first started after
installation. If that works, you can import your messages from the old
identity and then delete the problem identity. Good luck.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6

"Geoff" wrote in message
...
Thanks Jim and the answer is yes. I have also carried out "spyware" and
virus checks without any being picked up (clean system).......


"Jim Pickering" wrote in message
...
Look in Tools/Options/Send and click the HTML button for Mail Messages.
Is the choice to "Send pictures" checked?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"Geoff" wrote in message
...
Using Win XP Pro SP2 and OE 6.002900.2180.

When trying to "Insert" a picture from My Pictures folder OE "freezes"!
I then need to close the program and start over again. I can carryout
all other normal functions with OE. What could be causing this? All
Windows updates/patches are up to date.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Geoff wrote:
Ok Jim, I am actually using my secondary identity at this time and not my
main. Will go to my main and set it up and try again.
I've got a lot of emails in OE (most in separate folders) but perhaps I
need to have a big clean out first? Only about three in the deleted items
box but plenty in the sent and received boxes.


"Jim Pickering" wrote in message
...
Then one last suggestion before giving up would be to create a new
identity, switch to it and create a mail account and test it. It's
quite possible that there is some registry corruption in your existing
identity that is causing the problem, particularly if it is the default
"Main Identity" created when Outlook Express is first started after
installation. If that works, you can import your messages from the old
identity and then delete the problem identity. Good luck.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6

"Geoff" wrote in message
...
Thanks Jim and the answer is yes. I have also carried out "spyware"
and virus checks without any being picked up (clean system).......


"Jim Pickering" wrote in message
...
Look in Tools/Options/Send and click the HTML button for Mail
Messages. Is the choice to "Send pictures" checked?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped. "Geoff" wrote in message
...
Using Win XP Pro SP2 and OE 6.002900.2180.

When trying to "Insert" a picture from My Pictures folder OE
"freezes"! I then need to close the program and start over again.
I can carryout all other normal functions with OE. What could be
causing this? All Windows updates/patches are up to date.

Thanks PA - will act upon yours and Jim's advice.


"PA Bear" wrote in message
...
General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Geoff wrote:
Ok Jim, I am actually using my secondary identity at this time and not my
main. Will go to my main and set it up and try again.
I've got a lot of emails in OE (most in separate folders) but perhaps I
need to have a big clean out first? Only about three in the deleted items
box but plenty in the sent and received boxes.


"Jim Pickering" wrote in message
...
Then one last suggestion before giving up would be to create a new
identity, switch to it and create a mail account and test it. It's
quite possible that there is some registry corruption in your existing
identity that is causing the problem, particularly if it is the default
"Main Identity" created when Outlook Express is first started after
installation. If that works, you can import your messages from the old
identity and then delete the problem identity. Good luck.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6

"Geoff" wrote in message
...
Thanks Jim and the answer is yes. I have also carried out "spyware"
and virus checks without any being picked up (clean system).......


"Jim Pickering" wrote in message
...
Look in Tools/Options/Send and click the HTML button for Mail
Messages. Is the choice to "Send pictures" checked?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped. "Geoff" wrote in message
...
Using Win XP Pro SP2 and OE 6.002900.2180.

When trying to "Insert" a picture from My Pictures folder OE
"freezes"! I then need to close the program and start over again.
I can carryout all other normal functions with OE. What could be
causing this? All Windows updates/patches are up to date.