I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

How many contacts are in your Address Book? If you have more than 999, the
Contacts will appear to be empty.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


wrote in message
ups.com...
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

Hi Jim,

Thanks for your promptly reply. I am not sure the exactly number, but I
am sure not more than 200.

I can see a group under the "Main Identity's contacts" when I open my
address book but no contacts there.

Jenny

Jim Pickering wrote:
How many contacts are in your Address Book? If you have more than 999, the
Contacts will appear to be empty.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


wrote in message
ups.com...
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

How many contacts are in the group? Try opening your address book by using
the Start/Run line and type:
WAB /a
That will open the address book so that all identies contacts are visible.
Then open the group and see how many contacts are listed there. For more
info about the Windows Address Book, see this link:
http://www.insideoe.com/files/wab.htm
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"Bluesky" wrote in message
ups.com...
Hi Jim,

Thanks for your promptly reply. I am not sure the exactly number, but I
am sure not more than 200.

I can see a group under the "Main Identity's contacts" when I open my
address book but no contacts there.

Jenny

Jim Pickering wrote:
How many contacts are in your Address Book? If you have more than 999,
the
Contacts will appear to be empty.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


wrote in message
ups.com...
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

Hi Jim,

Thanks for your response.

There are only 3 people in the group. I have tried the WAB command,
still can't not see the contact list.

But I think all the contacts should be in the address book because when
I try to add one of my friend into the address book, the system told me
that he has already in the addressbook.

Jenny

Jim Pickering wrote:
How many contacts are in the group? Try opening your address book by using
the Start/Run line and type:
WAB /a
That will open the address book so that all identies contacts are visible.
Then open the group and see how many contacts are listed there. For more
info about the Windows Address Book, see this link:
http://www.insideoe.com/files/wab.htm
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"Bluesky" wrote in message
ups.com...
Hi Jim,

Thanks for your promptly reply. I am not sure the exactly number, but I
am sure not more than 200.

I can see a group under the "Main Identity's contacts" when I open my
address book but no contacts there.

Jenny

Jim Pickering wrote:
How many contacts are in your Address Book? If you have more than 999,
the
Contacts will appear to be empty.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


wrote in message
ups.com...
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

That suggests that there are other contacts that are only seen by another
identity. How many identities have you created on the machine in question?
Please review the article at this link since it most likely can answer all
of your questions:
http://www.insideoe.com/files/wab.htm
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"Bluesky" wrote in message
ups.com...
Hi Jim,

Thanks for your response.

There are only 3 people in the group. I have tried the WAB command,
still can't not see the contact list.

But I think all the contacts should be in the address book because when
I try to add one of my friend into the address book, the system told me
that he has already in the addressbook.

Jenny

Jim Pickering wrote:
How many contacts are in the group? Try opening your address book by
using
the Start/Run line and type:
WAB /a
That will open the address book so that all identies contacts are
visible.
Then open the group and see how many contacts are listed there. For more
info about the Windows Address Book, see this link:
http://www.insideoe.com/files/wab.htm
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


"Bluesky" wrote in message
ups.com...
Hi Jim,

Thanks for your promptly reply. I am not sure the exactly number, but I
am sure not more than 200.

I can see a group under the "Main Identity's contacts" when I open my
address book but no contacts there.

Jenny

Jim Pickering wrote:
How many contacts are in your Address Book? If you have more than
999,
the
Contacts will appear to be empty.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped.


wrote in message
ups.com...
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

Hi Jim,

Thanks for your promptly reply. I am not sure the exactly number, but I
am sure not more than 200.

I can see a group under the "Main Identity's contacts" when I open my
address book but no contacts there.

Jenny

Jim Pickering wrote:
How many contacts are in your Address Book? If you have more than 999, the
Contacts will appear to be empty.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.


wrote in message
ups.com...
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

wrote:
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

Thanks for your answer, Robear.
There is no MS outlook on my computer. but I installed it just now,
nothing changed.

Jenny


PA Bear wrote:
Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

wrote:
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.

Thanks for your answer, Robear.
There is no MS outlook on my computer. but I installed it just now,
nothing changed.

Jenny


PA Bear wrote:
Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

wrote:
I am using a laptop running on windows XP home edition. I use OE to
send and receive email.
Recently, I find a problem when I try to create a new mail. When I
click the button "To", in the select receipt window, I select "Main
Identity's contacts", nobody show up. but I can find contacts when I
click the find button.

Any help is appreaciate.