I'm trying to help a friend whose toolbar icons have disappeared. Now he is
having to always use the File, View, Tools, Message dropdown menus. I right
clicked on the tan toolbar area where there is a choice of Toolbar or Views
Bar. Then I checked the Toolbar option, but it won't provide the toolbar and
the Toolbar option won't stay checked. I have updated his virus protection
and ran it. I ran a registry cleaning program on his computer, but still no
luck in returning the icons. What else can we try?

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages from the old identity and
delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"lemars mary" wrote in message
...
I'm trying to help a friend whose toolbar icons have disappeared. Now he
is
having to always use the File, View, Tools, Message dropdown menus. I
right
clicked on the tan toolbar area where there is a choice of Toolbar or
Views
Bar. Then I checked the Toolbar option, but it won't provide the toolbar
and
the Toolbar option won't stay checked. I have updated his virus
protection
and ran it. I ran a registry cleaning program on his computer, but still
no
luck in returning the icons. What else can we try?

"lemars mary" schrieb im Newsbeitrag
...
I'm trying to help a friend whose toolbar icons have disappeared. Now he
is
having to always use the File, View, Tools, Message dropdown menus. I
right
clicked on the tan toolbar area where there is a choice of Toolbar or
Views
Bar. Then I checked the Toolbar option, but it won't provide the toolbar
and
the Toolbar option won't stay checked. I have updated his virus
protection
and ran it. I ran a registry cleaning program on his computer, but still
no
luck in returning the icons. What else can we try?