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Hi Maeve,
My understanding is the Flash Player works inproperly. My suggestion is: The below are the steps to clear ActiveX controls in Internet Explorer: 1. Open Internet Explorer. 2. Click on Tools and choose Internet Options from the drop-down menu. 3. On the General tab, click on Settings in the Temporary Internet Files section. 4. In the Settings window, click on View Objects. 5. This will open a new window entitled Downloaded Program Files. 6. In this window, locate and delete (remove) the Update Class file. Also remove any other files that might have a damaged or unknown status. 7. Close the Downloaded Program files. Here Downloaded Program Files is the folder to store the ActiveX Controls (plug-ins). The below are the steps to clear Plug ins in Internet Explorer: 1. Open Windows Explorer and find the C:\Program Files\Internet Explorer\PLUGINS folder. 2. Create a new folder on the desktop and move all the plug-ins in the PLUGINS folder to the new folder. 3. Open Control Panel-Internet Options. 4. On the General tab, click Delete Files within the Temporary Internet files section. 5. Select the Delete all offline content check box, click OK. 6. Click Delete Cookies, and click OK. 7. Click Clear History within the History section, click Yes. 8. Click the Advanced tab, click Restore Defaults, and uncheck Enable third-party browser extensions. 9. Click OK. 10. Find and delete the following registry key. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browse r Helper Objects 11. Find and delete the all the sub keys in the following registry key (don't delete the following registry key). HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension After that, restart the computer, when browsing the site with Flash, it may promopt for installation. Let me know if you still have concerns, thanks. Best regards, Vincent Xu Microsoft Online Partner Support ================================================== ==== Get Secure! - www.microsoft.com/security ================================================== ==== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties,and confers no rights. ================================================== ==== -------------------- From: "maeve" Subject: macromedia flash player Date: Wed, 14 Jun 2006 16:25:12 +1000 Lines: 7 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.2869 X-RFC2646: Format=Flowed; Original X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869 Message-ID: Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress NNTP-Posting-Host: cpe-124-184-168-25.nsw.bigpond.net.au 124.184.168.25 Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFT NGP05.phx.gbl Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.inetexplorer.ie6_outlooke xpress:305109 X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6_outlooke xpress Hi, I can't get flash player to play on my computer. I have it installed but it is not listed in ad ins. I have uninstalled via remove programs and reinstalled. Have rebooted. Flash player is needed for different pages I visit and I always get the message to download and get a successsful message but still can't open pages. What now? |
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